Spring update 2018 - free returns will be required for TRP on US accounts

[phaz0rz]

Noticed this and wanted to point it out. 30 day free returns will be required for Top Rated discounts starting in Spring.

[GreenBean]

Puke.
Puke.
Puke.

[ebaystealth1974]

Bunch of damn Liberals. Before long, we'll just have to GIVE our shi*t away and be happy about it. Disgusting.

[yankee]

I dont see the issue. Most every major seller does this anyways and if someone has a problem, I would rather have a return request than a case. If someone wants to return an item, they have 6 months at the card processor anyways.

[phaz0rz]

Originally Posted by yankee

I dont see the issue. Most every major seller does this anyways and if someone has a problem, I would rather have a return request than a case. If someone wants to return an item, they have 6 months at the card processor anyways.

There's a big difference between accepting returns and offering free returns. I know it's a tax write-off but I'm still not looking forward to being forced to pay for a return when the customer decides they want a different color after receiving the item.

I don't think I've ever had a major retailer pay for a buyer-faulted return.

[ebaystealth1974]

I don't mind paying for returns, if my product is defective. But some random dumba55 buyer who just changed their mind one day... HELLLLLL NO!

[yankee]

I dont think I have ever not paid for returns. ALL returns are stated as defective when the buyer opens the return. In my experience anyways.

[phaz0rz]

Originally Posted by ebaystealth1974

I don't mind paying for returns, if my product is defective. But some random dumba55 buyer who just changed their mind one day... HELLLLLL NO!

I will probably give in to keep my little 10% discount.

Screw you eBay. You can try all you want but you're never going to be Amazon.

[phaz0rz]

Originally Posted by yankee

I dont think I have ever not paid for returns. ALL returns are stated as defective when the buyer opens the return. In my experience anyways.

I guess it depends on the niche. Those selling clothes internationally will be hit the hardest.

I get just as many buyer-faulted as seller-faulted. Just this morning someone requested a return because they had to return the item they were going to use my item with.

[ebaystealth1974]

Originally Posted by phaz0rz

I will probably give in to keep my little 10% discount.

Sucks, doesn't it. I'm sure they'll do away with that, too, eventually. Remember how it was 20% when TRS first started!

[phaz0rz]

Originally Posted by ebaystealth1974

Sucks, doesn't it. I'm sure they'll do away with that, too, eventually. Remember how it was 20% when TRS first started!

Yeah.. I was really butthurt at the time to see it reduced. The TRS discount used to give me a major edge. Now I don't pay attention to it or factor it into item prices.

[yankee]

I guess it does depend on your nitch. I dont sell items people might not like a color or fit etc...Pretty much if I get a return, it is a competitor of some sort. Oftentimes a retail store. They destroy the item almost always. Sometimes stores will buy hundreds and then after the selling season return what they did not sell...of course at my expense.

[ebaystealth1974]

That's just ridiculous. I usually refrain from being vindictive, but if that company is causing you financial loss, I'd find a way to pay them back. Especially since you probably know exactly who and where they are.

[Gladiator]

I stopped my involvement with the discount program. Yeah, my bills are $100 or so higher each month but I don’t have to worry about stuff like that. This would have for sure made me throw in the towel if I hadn’t already.