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-   -   Idiot buyers - Non paying buyers - Complaints - talk about your Bad Buyer experiences (https://www.aspkin.com/forums/everything-else/1812-idiot-buyers-non-paying-buyers-complaints-talk-about-your-bad-buyer-experiences.html)

aspkin 05-11-2007 11:27 PM

Wow that sucks! That guy has nothing better to do then to mess with you? The next time you create an account, make sure it looks nothing like your current one. Different everything, especially your auctions. You don't want that guy finding you again.

As for your current auctions; I would definitely send them notice that the goods are on the way, and maybe a little side note of what happened. You don't want to stiff anyone and have them come back later to bite you. It's never good to scam people.

whome 05-12-2007 12:42 AM

Quote:

Originally Posted by aspkin (Post 3043)
Wow that sucks! That guy has nothing better to do then to mess with you? The next time you create an account, make sure it looks nothing like your current one. Different everything, especially your auctions. You don't want that guy finding you again.

As for your current auctions; I would definitely send them notice that the goods are on the way, and maybe a little side note of what happened. You don't want to stiff anyone and have them come back later to bite you. It's never good to scam people.

It is unbelievable as this jerk has nothing better to do. Yep, I've already sent the communication. Plus as I truly live by the "do unto others..." motto, I would never still folks for what they paid money for.

whome 05-12-2007 02:00 AM

Quote:

Originally Posted by Jonas (Post 3051)
What was the official reasonf or the suspension? Linked account, vague "abusing ebay", or specific violation.

Also you should try to get information from this buyer and see how they found out it was you.

Since it was over a year and not a month or so, that's odd. Odder is how would they find you only on your second day of selling and not like your second month. Further is if they're after you for a year, why would they even bid? If they bid to try to find some contact info, did they request for your phone number, you get an email if they did?

Since the person filed a paypal claim exposing themselves as the one who turned you in, it's obvious it's not ebay who suspended you based on a random bot action.

You said you "changed the name of my paypal business account". Well somehow paypal either gave them the same old name or some kind of info indicating it was you. So based on their paypal claim, obviously they must have done paypal to find your information and paypal gave it. I wonder what info paypal gave them?

Did they file a not received or not as described claim? If not received, then you can mail them anything with a tracking number.

Guy filed a non-receipt claim with paypal. I don't think he even requested user information from either ebay or paypal. The notification from paypal that he was disputing the item was addressed to my new business name. Theoretically, there is no reason as to why ebay should have suspended me. Everything was different from before ... with the exception of the using the same paypal account (with a different pay to email address) and the possible exception of the listing looking a little too much as before.

The notice from ebay stated "linked to a suspended account" and listed my previous id. The fact they suspended me based on the conjecture of some idiot ebay member is ridiculous. I don't think paypal was involved in the suspension.

What's the value of trying to appeal the suspension with ebay?

whome 05-12-2007 02:22 AM

Quote:

Originally Posted by Jonas (Post 3058)
Maybe paypal was still sending your old business name or some old info? Or maybe your real physical mailing address was in paypal and paypal transmitted it to him -- that might be it. That person must really be after you to remember stuff after a year.

I hope you mail the guy an empty box with tracking numbers on it. Maybe a note saying "Thanks for getting me suspended from ebay". Find out of you're protected by the seller protection policy against chargebacks if he used a credit card.

Maybe paypal did but don't think so. Still I'm gonna open up a new pp account in my wife's name to be safe.

CPUGEEK 05-12-2007 06:06 PM

So when did this happen?

whome 05-13-2007 12:38 AM

Signed up for another one yesterday and immediately posted a couple of listings. Took almost a full day but got suspended again. Message was a bit different than the first one a few days ago (being linked to my previously suspended account). Here is what I received today:

***DearXXX

Your eBay account has been suspended. eBay took this action after determining that your account was acting inconsistently with the letter or spirit of our policies.

You are prohibited from using eBay in any way. This includes using another existing account or registering a new account.

Any seller fees that are still owed are due to eBay immediately. eBay will charge any amounts that you have not previously disputed to the billing method that is currently on file.


Sincerely,

eBay Trust & Safety***

So what does this mean? Did I try to list too soon? No bids had even closed. Should I bid on something first? Used all different stuff than before...pp credit card, dial up, the whole nine.

I'm getting real sick of this crap.

whome 05-13-2007 01:52 AM

Quote:

Originally Posted by Jonas (Post 3090)
You haven't read the old threads.

Yeah, that's their abusing ebay or whatever they call it now. It hits like 90% of all accounts that sell when they're new and hits them at random.

Try making your first auction a test auction with like just test as its subject and content. I'm thinking that once ebay lets the account get past its first auction this crap is gone and I think listing a test auction is kind of ignored by its bot. There seems to be a point where once you hit it, the auto-suspend bot just ignores you and that first listing is the largest hurdle.

Just try and report back what happens.

Maybe b/c it's late but I'm not following you on the test as subject content...can you run that by me again? Are you saying just list anything???

CPUGEEK 05-13-2007 01:29 PM

Quote:

Originally Posted by whome (Post 3089)
Signed up for another one yesterday and immediately posted a couple of listings. Took almost a full day but got suspended again. Message was a bit different than the first one a few days ago (being linked to my previously suspended account). Here is what I received today:

***DearXXX

Your eBay account has been suspended. eBay took this action after determining that your account was acting inconsistently with the letter or spirit of our policies.

You are prohibited from using eBay in any way. This includes using another existing account or registering a new account.

Any seller fees that are still owed are due to eBay immediately. eBay will charge any amounts that you have not previously disputed to the billing method that is currently on file.


Sincerely,

eBay Trust & Safety***

So what does this mean? Did I try to list too soon? No bids had even closed. Should I bid on something first? Used all different stuff than before...pp credit card, dial up, the whole nine.

I'm getting real sick of this crap.


You can't just register a new account and right off the bat sell the same thing again. You got to work yourself into the system. I keep telling everyone to act like a new seller/buyer. Read the help sections and forums and browse for a minute before you list. Ebay assigns you points based on your history. I fyou just make a account and list you have no points and you are going to get the bot..



I made 10 accounts and on 5 of them I started selling and I never got the bot and it is still going strong 2 weeks later except for 1 account

CPUGEEK 05-13-2007 06:28 PM

Quote:

Originally Posted by Jonas (Post 3102)
What browsings of things does ebay check you on and how do you know it does this and it's not just doing something else instead?

From one test, the bot is stupid. You can put the same address and phone as a mega seller so ebay would link you to them and say "oh it's a previous nonsuspended seller making a new account" but nope it suspends anyway and doesn't touch the mega seller account.



UHHHm, that would make the bot smart wouldn't it???

JackNoMore 05-18-2007 01:13 PM

So how are you able to open up 10 new accounts one after the other and not have to provide credit cards? Even applying for gift cards would get old and expensive after a while. Using actual debit/credit cards would take a long time I would think as you have to wait for approval, shipping, etc. Is there a trick to not needing a credit card to sell? Even to just register? I'm curious how some of you do it.

CPUGEEK 05-18-2007 05:32 PM

Quote:

Originally Posted by Jack (Post 3259)
So how are you able to open up 10 new accounts one after the other and not have to provide credit cards? Even applying for gift cards would get old and expensive after a while. Using actual debit/credit cards would take a long time I would think as you have to wait for approval, shipping, etc. Is there a trick to not needing a credit card to sell? Even to just register? I'm curious how some of you do it.

well ever now and then they dont ask for a credit card. I buy precards anyway to pay bills and all and I just make sure I leave .20 cent on the card to use it to register with ebay.

Precards aren't expensive. They only cost about $1 or so?

stepia 05-18-2007 06:31 PM

Quote:

Originally Posted by CPUGEEK (Post 3268)
well ever now and then they dont ask for a credit card. I buy precards anyway to pay bills and all and I just make sure I leave .20 cent on the card to use it to register with ebay.

Precards aren't expensive. They only cost about $1 or so?

What is a precard? Is it a prepaid credit card such as simon? Which of them does cost only $1 and can you reload it so you could pay ebay fees with it?

JackNoMore 05-18-2007 06:36 PM

I'd like to know that too. Most of them require at least $20-25 to start, and I found one with a limit of $50,000 That's a gift card too! LOL 20 cents to register?? How did you get that?

CPUGEEK 05-18-2007 06:57 PM

I dont pay ebay fees with the same card.....I usually just buy another one and pay ebay fees..

But you buy giftcards anywhere.. Grocery stores, malls, etc... and they cost next to nothing.

Of course you have to pay the money you want on the card but so what, just register the card with ebay and spend the money on gas or something when you need it...

CPUGEEK 05-19-2007 02:05 AM

Check out this youtube video on seller that was scammed and buyer
 
I have two videos i want to show everyone. 1 video is on a seller getting scammed and another one is a buyer who took a seller to Judge Judy show because she got scammed. She bought a picture of a next tell phone for I think $500..lol

But all you have to do is type ebay scams/or paypal scams on youtube....

YouTube - The truth about Paypal Reverse Scams JOIN THE FIGHT!


YouTube - eBay Scammer on Judge Judy

CPUGEEK 05-19-2007 12:25 PM

Quote:

Originally Posted by Modee (Post 3279)
I wonder if the gift cards you buy wherever can be used to verify address on EBAY. The reason I use the simon ones is they allow you to input and address which the EBAY AVS system then accesses.

Also I thought that the EBAY system requires a full dollar to verify. I know YHOO requires one dollar.

I use gift cards from my local &-11 store and Walgreens and rite aid...I always use dummy address on ebay with them cards and never had a problem

JackNoMore 05-19-2007 12:49 PM

Aren't the cards registered to an address that you have to give them to activate though? I always thought that was how it worked.

CPUGEEK 05-19-2007 01:12 PM

man, you dont activate them cards.. You just buy and go. No address no thing. Just cash!!!

There is no address or name tied to the card

Jonas 05-22-2007 04:57 AM

That first one, the video blog, would take a few seconds to download as text and about a minute to read. But he makes it a video so it's an hour to download.

loOp 05-25-2007 07:41 AM

Quote:

Originally Posted by CPUGEEK (Post 1510)
yeah it sucks. Paypal didnt even ask him to send the item back yet. He opened an item not as described and paypal is asking for my response regarding this. I want to beat this bad! He even laughed and taunted me on MSN messenger saying how he do this all the time and that he will win the paypal dispute. I found out his home address by his cell phone. I paid for a records search. I hate buyers like this. Im glad im not using paypal anymore. I have already been thinking that I'm going to wait tell he sell something and Im going to buy it and then do the same thing he did to me..What should I do.

if your able to Escalate the claim itll give you like 5 windows to select from and one of the selectable windows says

"Buyer has to return merchandise for a full refund"

which gives them 10 days to provide paypal a tracking number or they will just shut the claim down and you keep the money! You win.

ifreewillie 05-25-2007 09:04 AM

Quote:

Originally Posted by loOp (Post 3515)
if your able to Escalate the claim itll give you like 5 windows to select from and one of the selectable windows says

"Buyer has to return merchandise for a full refund"

which gives them 10 days to provide paypal a tracking number or they will just shut the claim down and you keep the money! You win.

Uhhh, no loop, you newb.

They can send you an empty box and stick a tracking number on that, and they will get the refund and you'll end up with an empty box.

Always do a "disagree with claim", therefore you'll be able to fight back (which gives you a chance at winning), yet still capable of having the item returned to you if you lose.

Oh, and just incase you got jacked with the empty box scam, you'll need to contact PP right away and hopefully get it resolved.

loOp 05-25-2007 11:17 AM

Quote:

Originally Posted by ifreewillie (Post 3520)
Uhhh, no loop, you newb.

They can send you an empty box and stick a tracking number on that, and they will get the refund and you'll end up with an empty box.

Always do a "disagree with claim", therefore you'll be able to fight back (which gives you a chance at winning), yet still capable of having the item returned to you if you lose.

Oh, and just incase you got jacked with the empty box scam, you'll need to contact PP right away and hopefully get it resolved.

well that is sad that you think that way you think like a scammer. I am guessing you would do that to someone? because I wouldn't have the heart to. And your calling me a noob? heh that was kind of dumb.

ifreewillie 05-25-2007 07:22 PM

I didn't say I would do that to anyone, but I've heard it happened. You're simply making assumptions. You're a newb because most of us here have been suspended multiple times and are experienced to handle it. While you try to talk like you know your stuff, but really doesn't know a thing. Also getting caught shill bidding proves you're a newb.

Jonas 05-25-2007 10:29 PM

I had a not as described dispute once. The buyer was able to give a long speech. I put in that I disputed the dispute. It would not let me put in my side at all. I then had to wait 2 weeks for paypal to do anything. After that paypal sided with the buyer without letting me communicate my side at all.

So basically paypal always likes to side with the buyer no matter what.

ifreewillie 05-26-2007 03:25 AM

Quote:

Originally Posted by Jonas (Post 3538)
I had a not as described dispute once. The buyer was able to give a long speech. I put in that I disputed the dispute. It would not let me put in my side at all. I then had to wait 2 weeks for paypal to do anything. After that paypal sided with the buyer without letting me communicate my side at all.

So basically paypal always likes to side with the buyer no matter what.

Jonas, that's your bad. Before esclating a dispute to a claim, input your side of the story before doing so. Nowadays, they give you a chance to explain whatever the dispute is for if you choose to disagree witht he claim. A small 300 word limit box for each issue (i.e. if dispute is opened for internal damage, counterfeit, incorrect item then it will have 3 different boxes for each).

I've encounted quite a few Paypal disputes, and out of 4 not as described cases, I've won two of them, which is a pretty good odds 50/50.

Jonas 05-26-2007 05:05 AM

Quote:

Originally Posted by ifreewillie (Post 3542)
Jonas, that's your bad. Before esclating a dispute to a claim, input your side of the story before doing so. Nowadays, they give you a chance to explain whatever the dispute is for if you choose to disagree witht he claim. A small 300 word limit box for each issue (i.e. if dispute is opened for internal damage, counterfeit, incorrect item then it will have 3 different boxes for each).

I've encounted quite a few Paypal disputes, and out of 4 not as described cases, I've won two of them, which is a pretty good odds 50/50.


Did you hear what I said, they had no box or anything for me to respond. It was just paypal listening purely to the buyer. Not only that, the buyer was able to add more any time they liked while I couldn't say anything. This was back in early 2006.

ihatebay 06-04-2007 08:43 PM

List the most annoying things that buyers do! XD
 
For me

1) When I have the item listed at $100 they want to offer me $10 for it. This insults me REALLLLY bad and I really wanna just say kiss my @ss haha you cheap #$%@

2) Ask stupid questions that are already answered

3) Ask if they can take Paypal when I already said I don't, and then ask me if I am a scammer. As if I will tell them I am LOL.

4) Ask why is shipping so high

5) Do not pay enough shipping and then get mad when I tell them I didn't send it yet (I get SO many buyers like this, all international)

6) Domestic buyers that ask for tracking numbers the day they paid.

7) Buyers who threaten negative feedback with things like they are gonna report me to the police or BBB etc

8) Vulgar language

9) Want a discount because they found something wrong with it when actually nothing is wrong with it, they just want a discount. Oh, they don't want a return either.


9)

JackNoMore 06-04-2007 09:05 PM

My pet peeves are pretty much the same, but add in watchers that get your hopes up only to never bid, questions about shipping outside the area and then never bid (what are they, looking for free shipping?? This stuff ain't cheap), and stupid, stupid questions. I've stopped bothering to answer some of the lamest ones or put them up as "frequently asked" questions on the auction.

Curiously, I've never had someone ask for a tracking number on the same day. That's a new one on me (knocks on random piece of wood). But I usually say there will be a "processing" time for payment. Maybe that helps?

ifreewillie 06-07-2007 02:52 AM

Buyers willing to pay me more than I am offering and want it shipped to Nigeria.

[CPUGEEK Added]: I usually will tell people from Nigeria and out of country to pay by western union money transfer or money gram wire. Most of them do it..

Jonas 06-07-2007 12:36 PM

What I really hate is I'll give a specific shipping discount for multiple items and maybe it's 10% and somebody will buy 10-20 items at 99 cents (when if it ends at 99 cents I have to have extra shipping or I lose money) and then the buyer will refuse to pay unless I ship to them for $10 or something, meaning I lose money.

ifreewillie, nigerian scammers will pay by western union money transfer or money gram wire????

ifreewillie 06-07-2007 06:15 PM

Quote:

Originally Posted by Jonas (Post 3814)
What I really hate is I'll give a specific shipping discount for multiple items and maybe it's 10% and somebody will buy 10-20 items at 99 cents (when if it ends at 99 cents I have to have extra shipping or I lose money) and then the buyer will refuse to pay unless I ship to them for $10 or something, meaning I lose money.

ifreewillie, nigerian scammers will pay by western union money transfer or money gram wire????

No, cpugeek added that last line for some reason. I never trust those Nigeria scammers.

CPUGEEK 06-07-2007 07:34 PM

yeah they pretty much made a bad name for themselves

CPUGEEK 06-07-2007 09:43 PM

Ey what do you think about this.. Should I ship a product to belgum europe if the customer is willing to pay western union???

ifreewillie 06-07-2007 11:15 PM

Quote:

Originally Posted by CPUGEEK (Post 3828)
Ey what do you think about this.. Should I ship a product to belgum europe if the customer is willing to pay western union???

Well, you'll have to make sure it is truely paid through western union (some scammers will send you a link to a scam website that looks legit). Anyway, if you got the money, then it should be fine. And I don't think WU can reverse a payment, since it is like paying with money order.

plight 06-09-2007 08:55 PM

Escalated Claim
 
This is very true. Once the buyer escelates the claim most sellers are not able to reply on the paypal site. This happened to me as well. Buyer repeatedly asked on paypal site why I would not respond. "Because I couldn't" Frustrating I know.:eek:

plight 06-09-2007 08:58 PM

Responce
 
But, I do find that I can respond most of the time before a claim is escalated.

JackNoMore 07-13-2007 03:38 PM

Need Advice On Buyer
 
I have a buyer who has held an item up for over a week asking questions after the auction is over. I wouldn't have allowed it normally but he made a good excuse and I was in a moment of weakness. :rolleyes:

Anyway, if you have a buyer who is making accusations at you with no grounds for said accusations other than whatever their twisted mind is dreaming up--maybe buyer's remorse?--and this user has absolutely ZERO feedback, if given the choice would you file an unpaid dispute or a mutual agreement to cancel? Either way, this person has pretty much burned a bridge with me. I don't think he's getting his item unless he pays toute suite. I'm going to offer it up for sale again, just need to be sure which option is least likely to come back to haunt me later on. I would like to get out of this without a negative feedback, but I don't want to just let him trample all over me, especially if he's a competitor testing my waters.

Any thoughts? What do you usually do in these circumstances? I'm composing the email that will bring up whichever option right now and would appreciate any advice. Thanks

JackNoMore 07-13-2007 04:01 PM

Modee, I probably won't bother negging him. I mean what's that really going to do? He has 0 feedback and has only bid on one auction, mine. He probably won't bid again for a while if ever. I'd almost think he was a competitor if it weren't for that other jerk--now that I think of it, it's probably him again. Ack. What I might do though is report his @ss. But then that might get them to look at my account. I've done nothing wrong but with ebay you never know...basically I have four options. Which would you go with?

1) Unpaid Dispute
2) Mutual Agreement
3) Unpaid Dispute and Report
4) Mutual Agreement and Report - probably not the best idea considering my last problems with a mutual agreement being sent to me for something I'd actually bought...

Actually some new information...and i KNOW this is the same guy. He sent us an email at almost exactly the same time as he left a negative under the other account. Now there is no turning back. He's definately getting his ass reported. But can you have ebay remove the feedback with my knowing that he's making up user names just to buy and leave negative comments?

JackNoMore 07-14-2007 12:59 AM

Modee, how were you able to neg him and him not neg you right back? Just get lucky or is there a formula that works for doing this? This "buyer" may decide to just close his account at this point, or since he has nothing to lose, he may just let it ride. Either way I think I have a pretty strong case to support my suspicions, and I've sent all this in with my report. Now I'm just wondering if I should neg him now or wait to hear back from trust and safety. What do you think? One things for sure, until something happens, I'm not using this account. I doubt anyone will bid on a low feedback account with a nice shiny negative! So congratulations jerk off buyer from hell, you won...for now. But vengeance is a dish best served cold, and I have a long memory.

Ahem. Anyway..

So if this is a new user, is there any need to swing this to Square Trade, or is reporting them to t&s enough? The link above seems to be highly favorable to ST, although admittedly half of it is from a banned member.

JackNoMore 07-14-2007 01:47 PM

No, I got that. But what would have stopped him from negging you IF he hadn't become NARU right after? Did you have it planned out carefully or did you just get lucky? Or was it a new account and you just didn't care either way? Looking for a system here if you have one. Thanks


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