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Idiot buyers - Non paying buyers - Complaints - talk about your Bad Buyer experiences
 

Okay, great so I finally got back on Ebay and now there is a buyer who says that I am selling ⊗⊗⊗⊗ goods.
First of all before my old account that got suspended I was a powerseller and I was selling theory, vince, dvf, clothing (so not really designer items but not low end stuff either).

All my buyers loved me! So NOW, I just started listing a bunch of stuff on Ebay and since they are semi designer items (retails for around $200-$300 each) and I start them at $0.99 I have a buyer who recognized me through my old user name, then my two NEW user names last week that got suspended, and she thinks there is something fishy going on.

Of course there is something fishy going on, not with what I am selling but with all my attempts at going back on Ebay and listing the same items (not same auciton format but still same items).

Now, she says she reported all my suspended Ebay identities (most of them ⊗⊗⊗⊗) but also my main real identity on my powerseller account before I got suspended. She says she reported me to the brands company I am selling and Ebay.

So, should I just NOT ignore her, because I am afraid she will sue me. Or, am I being stupid? I don't think she has my address (because she never bought anything from me so she can't request it), only my various ⊗⊗⊗⊗ names with the same last name....

HELP this is getting complicated!:eek:

Basically I am worried because she knows my various names that I've used on Ebay, I had to have the same last name due to Green Dot requiring the SSN for the credit card.

However I am sure she does not know my address, so she can't do anything serious. Can you even get address without buying something on Ebay from me?

Also, the TWO user names I got suspended was due to me being stupid and using the same IP. Now, with Aspkins help I finally got a new one that wasn't suspended but now this stupid buyer!

Should I stop selling or ignore her?

I would ignore her; anything you say to her will only fuel the fire. Anyways she can't do anything to you, why would she anyway? I always ignore idiots like that, let her burn out.

thanks aspkin. the thing is will Ebay take her into account? I am new with 0 feedback and she has 15 feedbacks.

Always, always ignore these clowns. Do not engage in any communication whatsoever. I am continuously amazed how much time some ebay folks have in trying to "catch" someone that they have it in for.

Oh great, well how did she know my name from my previous two suspended accounts? She emailed me and said oh, what about your X, Y, Z, names? And telling me to have fun in jail. I'm reluctant to admit it, but I'm scared. Although I stand by my products on authenticity, I do not have any professional invoices. I only sell 15 items a week, and am not a full time business (I'm a full time student, this was supposed to be fun! and make some money on the side). Some items I get from consignment stores and goodwill do Pete's sake....

The things I sell are unique, I only have one for each and I'm not a wholesaler. Lately the same people are asking me on my two user names the same question and I accidentally answered so if it's another person trying to catch me about using two user names I'm screwed :mad:.

For the person telling me to go to jail, I did ignore her the first time, then she says b/c I am not answering to her threats, I am guilty. What can I do, report her? She is notphysically threatening me....

Also, this person has never bought from me before, so how does she know my items are real or ⊗⊗⊗⊗? I tell my customers to take it to the department store to verify and most of them do and have no problems.

I am amazed at how some people have so much time to try to bring someone down. Maybe I should Ebay?

Last question for this morning: Should I contact Ebay and tell them to ignore this biatch or just let it be? This person has only 15 feedbacks, and I don't know how Ebay will take her into account, since I have 0 feedbacks, selling 15 items.
I don't think they know if they can link my accounts, as my last name is all the same (different first name). I did have a different IP for all of them though.

Also, this person who is scaring the crap out of me, is not seller. So, I don't know why she is doing this to me.

ok now I am going to be suspended for sure. I'm so stupid.
1) I reported this buyer to Ebay but I did it through my OTHER user name (my moms)!
2) This buyer sent it to me through outlook express so it's not in Ebay system but I had to copy the header to Ebay, and the header included my email address registered on my other user name (the one that had 0 feedback)
3) I then freaked out and changed my email on the one with 0 feedback my mom wouldn't be connected to my account. I don't know if Ebay, when they look at my "moms" complaint will look up my old email and see that it's connected to another user name, or it will just say email doesn't exist because I changed it.
4) Now I'm gonna get suspended for sure....

Not worthwhile to waste any time for any conversation with that customer. Just to ignore this one would be the best advice you already got.
From a pure leagl point of view there is nothing this one could do.

Cheers

AndreasF

no I am not selling anything questionable, however the items I sell (theory, vince, dvf, betsey johnson) have in the last 1-2 months becoming to be highly counterfeited by Chinese sellers. A lot of Chinese sellers are also coming onto Ebay and selling it for very cheap, around $50, and I like to start my auctions at $0.99.

This buyer has never bought anything from me, and I do not know her at all.

on a second thought, I really do not know if she has bought from me in the past. I used to sell 50 items a week and I don't keep records.

if she did buy something and thought it was ⊗⊗⊗⊗, why didn't she ask me before? because I do remember everyone that gave me a neg (4-5 people) and it was for items not being ⊗⊗⊗⊗ but that it there was a stain or etc. If they had contacted me I would of refunded them, I do check my items very carefully (the condition) and wouldn't say it's new if it's used.

well she stopped emailing me after I took more pictures for her this morning so hopefully this is over. If I'm getting suspended one more time I'm selling other things (not clothing). I hate Ebay, and wish there was some competition.

Yeah you were scamming or something.. Come on , lets tell the truth..

Scammer? No, I am not, and I don't want to argue about it if you really want to think I am. So, go ahead :D

I'm a girl myself, and wouldn't ever wear a ⊗⊗⊗⊗. :p

However, I have my doubts on how my seller gets her items. I think she steals them... or somehow obtains the authentic merchandise illegally.

All my items have the department store tags, and price tag. I've taken it to the department store and everything was the same. Yet, I can get the current season items the same time as the department store, but 75% below retail.

Of course if I list these high end brand name clothing and sell at least $1500 a week off a new Ebay account I would raise flags, esp. if just recently I got suspended every two weeks yet come back with the same listings.

Is it safe to tell you all my user names? Last time I listed my IP, someone told me now to do that, but if it's safe, I would let you see my IDs. I'm very proud of my feedback, but stupid Ebay keeps on suspending me as I was making the same IDs using the same IP.

BTW if you want to know how ⊗⊗⊗⊗ work - my seller tells me which items she get are ⊗⊗⊗⊗ and real. The ones I get is real, however the ⊗⊗⊗⊗ are made like this:

1) Real authentic merchandise is ready to be shipped to USA
2) Some extra shifts are made and then ding! = extra goods for secret sale I guess
3) Real goods leave USA
4) Real goods but illegal/secretly made items are sold to foreign buyers (my seller has, told me that she sells to other powersellers on Ebay!)
5) The leftover material from the respective factory is sold illegally by the managers to other factories, where ⊗⊗⊗⊗ items are churned out. However the ⊗⊗⊗⊗ items do not have the proper tags and paper tags, nor quality as they are made by a different labor.


Just thought it was interesting to share, I'm sleep, good night!

Now did you really believe that? There are some points to bring up in your story..

1.
Real goods but illegal/secretly made items are sold to foreign buyers (my seller has, told me that she sells to other powersellers on Ebay!)

2.
The leftover material from the respective factory is sold illegally by the managers to other factories, where ⊗⊗⊗⊗ items are churned out. However the ⊗⊗⊗⊗ items do not have the proper tags and paper tags, nor quality as they are made by a different labor.

My Point...
Now if there leftover goods because they MADE too much, why dont they have the proper tags and all? and why aint the quality the same? If there leftover everything should be the same..Right?

The stuff is stolen or ⊗⊗⊗⊗.. You probably don't know thats its ⊗⊗⊗⊗ but it probably is ⊗⊗⊗⊗.. Do some some research on it. Buy a new one from the store and compare it...Oh, and its not hard to make up store tags and receipts for ⊗⊗⊗⊗ items. Don't you think if they can produce a ⊗⊗⊗⊗ item and box and excatly the same , why can't they produce ⊗⊗⊗⊗ store tags..

Give me one of your old auction item numbers and let me take a look or an old ebay id.. You can PM it too me for privacy..But I can tell you know its either ⊗⊗⊗⊗ or stolen. And your getting suspended because ebay knows that cant know on e get that much and make a profit without it being ⊗⊗⊗⊗ or stolen..

Now this is how it really goes.............

There is a factory is in china that has a contract to make the authentic goods by the company( nothing is made in the USA anymore)..

2.
China factory workers or owner gets greedy and copy the patterns and machines and items used to produce the items

3. Another factory pops up and starts making ⊗⊗⊗⊗ items behind the company(company as in nike , prada..etc) Back In china there are no copyright laws so they can produce ⊗⊗⊗⊗ stuff by the mass and wont get charged...

4. factory starts a website and starts selling the stuff to people in other countries.. Actually suppliers in china start their own business and outsource the ⊗⊗⊗⊗ goods..

The reason I know all this is because I lived in China for 6 months...

lol, where in china? i lived in china too, went to an international school, and now am in US for college.

tell me your location and I will tell you mine! :)

I can (sorta) vouch for this. I know somebody who works in fashion and they have a factory in the far east that manufactures for them. This is what she tells me happens to them:

1. they place an order for 2000 coats

2. they give the factory enough material for 2000 coats plus 10% for fabric wastage

3. the factory wastes 5% of fabric, the remaining fabric gets turned into 150 coats

4. these coats end up in a very specific location in hong kong, are sold tagless but are the real thing

5. these end up on ebay at hugely knocked down prices

I'm sure that there are other instances where the fabric gets copied and they run off thousands of inferior copies but there are 'real' ⊗⊗⊗⊗ out there.

ps if anybody wants the details of the location in HK, make me an offer ;)

Ihatebay please don't post your eBay ID anywhere in these forums, if eBay is monitoring the site which I wouldn't be surprised if they were, it could affect your eBay account. As for ⊗⊗⊗⊗ goods from China, that's what China is for. They're the new Super Power because of their industrial production. Everything you buy is most likely made in China. Good for China I guess, but it's killing the United States. Actually it's not China that's killing the US, it's Bush. But that's another topic.

Very wise words:)

Idiot buyers - Non paying buyers - Complaints - talk about your Bad Buyer experiences
 

What should I do. I hate paypal. Customers are picky and think the can use paypal for anything just to get there money back. A customer is doing a item as not described and I know the item a hoody is just like the pic in the auction. He bought a ⊗⊗⊗⊗ one and is trying to send me the ⊗⊗⊗⊗ clothing and keep the real one I sent him. What should I do, How do I handle this. Paypal has opened an complaint on me

It seems to be a profitable game for some customer, I had similiar complaints in the past.
Since PP blocks the disputed amount you can not do much, from what I have seen.
If you can not find an agreement with the customer you can only open a disput with paypal, where a 'pp-specialist' decides either in your favour or in favour of this customer.

Eh that sucks! I know a lot about Paypal fraud, but that one is a first. Your buyer actually sends you back a ⊗⊗⊗⊗ product? Why send anything at all? From Paypal's end, send what ever they ask, if you have postage receipts, pictures, anything saying you sent the item, scan it and send it to them. It's hard to win if you're the seller, especially if it's a charge back! I have a love hate with customers; with my business 20% of customers are scammers. :)

aspkin

from what you have seen and your experience, from let's say 10 disputes, how many end as a 'voluntary' refund to the customer?

yeah it sucks. Paypal didnt even ask him to send the item back yet. He opened an item not as described and paypal is asking for my response regarding this. I want to beat this bad! He even laughed and taunted me on MSN messenger saying how he do this all the time and that he will win the paypal dispute. I found out his home address by his cell phone. I paid for a records search. I hate buyers like this. Im glad im not using paypal anymore. I have already been thinking that I'm going to wait tell he sell something and Im going to buy it and then do the same thing he did to me..What should I do.

In such cases I always offer full refund after item is shipped back.
For low price item it does not make any benefit for the customer, and even for more expensive item you can claim back that you did receive not the original item or that the item sent back was damaged by the customer etc.
You can play such games until one side finally give up.

tell him you will sue him, maybe that will scare him

okay
 

okay, hopefully it will go alright

Buyer scam what should I do?
 

I don't know why I am having so many buyer problems, maybe they pick on new sellers or something :mad: :mad: :mad:

Anyways here is the situation. I sold a dress to A. In my auction description I said that all the clothing labels have a line through the label to prevent store returns. The dresses come with the paper tags also. When I shipped the dress to A I forgot about the retail tags because I was shipping around 50+ items and was trying to do it in a hurry.

A contacted me and said that she didn't receive the paper tags and that I misrepresented the item. Since it was only 3 days I didn't throw away the mess I had in packaging all the shipments. SO, I found the paper tags and said that I will send them to her, and of course apologized for everything.

She then proceeded to say that I had to give her 25% back due to my mistake.

On my auctions I only listed my a full return + refund of the item NO partial refunds. If the customer doesn't like it then return it for a full refund plus shipping both ways. No Partial Refunds.

Anyways, she said that if I do not give her 25% she will leave me negative feedback. She doesn't even care if I will send the paper tags that is the whole point of the argument.

Since I am a new seller I do not have any feedbacks yet, a negative will really hurt me. Right now I have 13 positives.

However I would hate to let this scammer have her way as she just wants to extort me.

Is there anything I can do?

I'm sure that's against some sort of eBay rules trying to extort someone else by leave a negative feedback. Some people these days. I wouldn't give in to her demands, it will only encourage them. I would try to explain the situation to her, and maybe throw in that you don't like threats and I'm sure eBay will have a field day with them if they continue, and if she leaves you a negative, big deal. Explain it with your reply option in feedbacks, and leave her a nice negative as well. You can't please all the people all the time.

Okay will try that today. Thank you all

Buyer Problems - Any Suggestions?
 

What would you do if a buyer seems to be playing a bluff game with you on a transaction? A dispute was opened for a nonpaying buyer. The buyer responded, saying they had been trying to contact me but emails were bouncing back apparently. That has happened before so I'm willing to give a second chance. I send an invoice and the buyer pays, but then the buyer starts getting demanding. He first asks me to close the dispute now that payment has been made. That's fair enough. But that's not all. Other questions come like "why was this invoice not sent through ebay" "why is the email address different?" "who is this person" etc. They also demand an answer from this "other person" or they will file a paypal dispute as they suspect criminal activity. Now we all know the answers to these questions are simple as we've all been there, but what would you reply to this person, and given such requests are being thrown at me, would you at this time close the dispute or keep it open to maybe give a little more incentive that they don't dispute the payment with paypal? I have already removed the funds and am now considering just removing the credit card from file and waiting it out, but what would you do and would you close the nonpaying buyer dispute, or would that be playing into the OP's hands to open the paypal dispute and get their money back? Or worse, that they might report me to ebay and ebay may start looking VERY closely into my account(s) which could lead to disaster! Any helpful suggestions from those who have been there?

300-500 in $
Thanks

OK, I just had my first account suspended. I had used this account since 1998. I had 1500 FB. I was suspended indefinately because of a vero violation. But I had another account (ebay & PP) that i was using along side my first account for 4 years. Both accounts have the same name on them, But everything else is different ( address, IP, BAnk, CC,town). My second account that I made 4 years ago is still alive and well. It has been 2 1/2 weeks since my first account ( the one I opened in 1998) was suspended. So far my other account is alive and well. I stopped logging into both accounts when my first account was suspended. I deleted all the cookies and the offline content like the guide says, just in case "they" could find a trace of my other suspended account somewhere. Then I waited a week before I started selling again, I am started off slowly, because this second account was hardly ever used and I dont want to send up any red flags to ebay. It has been 10 days and everything is still going strong.

So many bidders on eBay bid just to harass.

Idiot buyers - Non paying buyers - Complaints - talk about your Bad Buyer experiences
 

Why ever since i got suspended, i got a dispute opening a day on me buy my buyers from a month.

But to get to the point, they are filling false item not received thru ebay just to get free money since I'm NARU and they probably think I'm not going to respond..

Now that is shady business. Ebay on buyers are jerking them.. I emailed one buyer and told him of his shady ways and told him I have the tracking numbers and receipt of payment as proof and he closed the dispute right away asap. I guess he back out and got scared...

What should i do. should I leave it alone or what.

This is really common and I've heard about it.

There's a website like ic3.com or something where you can report them, but nothing ever gets done.

Got turned in by a former buyer!
 

Had been up and running up and running for about a week ... things going good. On the second day of selling I received a bid from my all-time worst bidder when I was selling before. I should've blacklisted him before I even started selling...big mistake. This clown bids and wins and this evening I go to log onto my ebay account and get the 'you're suspended' notice. Then I go to my paypal and notice my bidder from hell has filed a claim with paypal and submitted a note stating I was suspended previously on another account and how I'm a fraud, yada yada yada.

Obviously got to start all over. Quick question. What sort of action should I take with the people that have paid me already. Should I send them an email letting them know they will still get their stuff to avoid a rash of paypal claims.

Should I be worried about paypal taking any action? Any other thoughts?

I have no idea how he found out. I changed the name of my paypal business account in addition to all the other stuff in the guide. Maybe my listings looked a little to similar to my old ones...but the thing is it was over a year ago this clown gave me problems before.

I will private mail those interested in knowing who this retard is. Don't want to allow him to discover this forum by googling his name.

Good suggestion on what to say to my customers.