Idiot buyers - Non paying buyers - Complaints - talk about your Bad Buyer experiences

ihatebay · #67 06-04-2007

For me

1) When I have the item listed at $100 they want to offer me $10 for it. This insults me REALLLLY bad and I really wanna just say kiss my @ss haha you cheap #$%@

2) Ask stupid questions that are already answered

3) Ask if they can take Paypal when I already said I don't, and then ask me if I am a scammer. As if I will tell them I am LOL.

4) Ask why is shipping so high

5) Do not pay enough shipping and then get mad when I tell them I didn't send it yet (I get SO many buyers like this, all international)

6) Domestic buyers that ask for tracking numbers the day they paid.

7) Buyers who threaten negative feedback with things like they are gonna report me to the police or BBB etc

8) Vulgar language

9) Want a discount because they found something wrong with it when actually nothing is wrong with it, they just want a discount. Oh, they don't want a return either.

9)

JackNoMore · #68 06-04-2007

My pet peeves are pretty much the same, but add in watchers that get your hopes up only to never bid, questions about shipping outside the area and then never bid (what are they, looking for free shipping?? This stuff ain't cheap), and stupid, stupid questions. I've stopped bothering to answer some of the lamest ones or put them up as "frequently asked" questions on the auction.

Curiously, I've never had someone ask for a tracking number on the same day. That's a new one on me (knocks on random piece of wood). But I usually say there will be a "processing" time for payment. Maybe that helps?

ifreewillie · #69 06-07-2007

Buyers willing to pay me more than I am offering and want it shipped to Nigeria.

[CPUGEEK Added]: I usually will tell people from Nigeria and out of country to pay by western union money transfer or money gram wire. Most of them do it..

Jonas · #70 06-07-2007

What I really hate is I'll give a specific shipping discount for multiple items and maybe it's 10% and somebody will buy 10-20 items at 99 cents (when if it ends at 99 cents I have to have extra shipping or I lose money) and then the buyer will refuse to pay unless I ship to them for $10 or something, meaning I lose money.

ifreewillie, nigerian scammers will pay by western union money transfer or money gram wire????

ifreewillie · #71 06-07-2007

Quote:

Originally Posted by Jonas

What I really hate is I'll give a specific shipping discount for multiple items and maybe it's 10% and somebody will buy 10-20 items at 99 cents (when if it ends at 99 cents I have to have extra shipping or I lose money) and then the buyer will refuse to pay unless I ship to them for $10 or something, meaning I lose money.

ifreewillie, nigerian scammers will pay by western union money transfer or money gram wire????

No, cpugeek added that last line for some reason. I never trust those Nigeria scammers.

CPUGEEK · #72 06-07-2007

yeah they pretty much made a bad name for themselves

CPUGEEK · #73 06-07-2007

Ey what do you think about this.. Should I ship a product to belgum europe if the customer is willing to pay western union???

ifreewillie · #74 06-07-2007

Quote:

Originally Posted by CPUGEEK

Ey what do you think about this.. Should I ship a product to belgum europe if the customer is willing to pay western union???

Well, you'll have to make sure it is truely paid through western union (some scammers will send you a link to a scam website that looks legit). Anyway, if you got the money, then it should be fine. And I don't think WU can reverse a payment, since it is like paying with money order.

plight · #75 06-09-2007

This is very true. Once the buyer escelates the claim most sellers are not able to reply on the paypal site. This happened to me as well. Buyer repeatedly asked on paypal site why I would not respond. "Because I couldn't" Frustrating I know.

plight · #76 06-09-2007

But, I do find that I can respond most of the time before a claim is escalated.

JackNoMore · #77 07-13-2007

I have a buyer who has held an item up for over a week asking questions after the auction is over. I wouldn't have allowed it normally but he made a good excuse and I was in a moment of weakness.

Anyway, if you have a buyer who is making accusations at you with no grounds for said accusations other than whatever their twisted mind is dreaming up--maybe buyer's remorse?--and this user has absolutely ZERO feedback, if given the choice would you file an unpaid dispute or a mutual agreement to cancel? Either way, this person has pretty much burned a bridge with me. I don't think he's getting his item unless he pays toute suite. I'm going to offer it up for sale again, just need to be sure which option is least likely to come back to haunt me later on. I would like to get out of this without a negative feedback, but I don't want to just let him trample all over me, especially if he's a competitor testing my waters.

Any thoughts? What do you usually do in these circumstances? I'm composing the email that will bring up whichever option right now and would appreciate any advice. Thanks

JackNoMore · #78 07-13-2007

Modee, I probably won't bother negging him. I mean what's that really going to do? He has 0 feedback and has only bid on one auction, mine. He probably won't bid again for a while if ever. I'd almost think he was a competitor if it weren't for that other jerk--now that I think of it, it's probably him again. Ack. What I might do though is report his @ss. But then that might get them to look at my account. I've done nothing wrong but with ebay you never know...basically I have four options. Which would you go with?

1) Unpaid Dispute
2) Mutual Agreement
3) Unpaid Dispute and Report
4) Mutual Agreement and Report - probably not the best idea considering my last problems with a mutual agreement being sent to me for something I'd actually bought...

Actually some new information...and i KNOW this is the same guy. He sent us an email at almost exactly the same time as he left a negative under the other account. Now there is no turning back. He's definately getting his ass reported. But can you have ebay remove the feedback with my knowing that he's making up user names just to buy and leave negative comments?

JackNoMore · #79 07-14-2007

Modee, how were you able to neg him and him not neg you right back? Just get lucky or is there a formula that works for doing this? This "buyer" may decide to just close his account at this point, or since he has nothing to lose, he may just let it ride. Either way I think I have a pretty strong case to support my suspicions, and I've sent all this in with my report. Now I'm just wondering if I should neg him now or wait to hear back from trust and safety. What do you think? One things for sure, until something happens, I'm not using this account. I doubt anyone will bid on a low feedback account with a nice shiny negative! So congratulations jerk off buyer from hell, you won...for now. But vengeance is a dish best served cold, and I have a long memory.

Ahem. Anyway..

So if this is a new user, is there any need to swing this to Square Trade, or is reporting them to t&s enough? The link above seems to be highly favorable to ST, although admittedly half of it is from a banned member.

JackNoMore · #80 07-14-2007

No, I got that. But what would have stopped him from negging you IF he hadn't become NARU right after? Did you have it planned out carefully or did you just get lucky? Or was it a new account and you just didn't care either way? Looking for a system here if you have one. Thanks

JackNoMore · #81 07-14-2007

So a couple things.

It was nice at least for them to forward the email. I've never had that luxury. How long does it take for the closure process to finish? Minutes? Hours? Days?

Does Square Trade work a lot better than just reporting them and doing the dispute? I've never tried it personally. Do you think it would be necessary on this situation I'm currently in or will just the report and dispute be enough? Remember this weasel has zero fb and no other bids.

Yes I know all to well that "what did you really lose" line. They must be total morons or something.

Chris Hanson · #82 07-14-2007

If you do a unpaid item dispute and they dont respond you can Neg them and they cannot neg you back..

Chris Hanson · #83 07-15-2007

Modee if you do a unpaid item dispute and the buyers does not respond to it, you can leave negative feedback and the buyer cannot leave retaliatory feedback. Why do you think when you do a unpaid item disputer, sometimes the buyer will just type in something stupid, like my account got hacked, just so that he can leave you negative feedback also.

Chris Hanson · #84 07-15-2007

Come Modee, don't insult my intelligence. What I post is based on my own personal experience and ebay policies and rules.

Now I found out this information from a powerseller in ebay's disucssion forums. I'm very active there and I find alot of useful information there.

I also bought something from myself and I tested this as well with a unpaid item dispute.

Thats why I only leave negative feedback if the buyer dosen't responds. If they do respond I dont even bother.

You know Modee its okay if someone proves you wrong sometimes, we all can be wrong sometimes. You know you can't know everything..

Chris Hanson · #85 07-16-2007

Actually my posting is based on pure experience.
And who said feedback has something to do with unpaid item dispute? yes they are 2 seperate issues, I guess.

All I can say it works with me so I thought I would pass it on. I always, always neg a buyer who doesn't respond to a unpaid item dispute and they never neg me back. Now if they do respond, I don't bother to neg them.

I used to still neg them when they respond but they would always neg me back. But after a powerseller told me about this, I would only neg a buyer who doesn't respond and they never neg me back.

I firmly believe in the feedback system and i do and will neg if appropriate.

And Modee, don't get so worked up about it okay. It's alright

LongMan · #86 07-17-2007

Yeah Chris is right if the person does not respond and you close the dispute he can not leave you neg feedback, it says so when you close it.

Chris Hanson · #87 07-17-2007

Try it and see Modee

JackNoMore · #88 07-17-2007

I'm siding with Chris on this one. (where's my halo smiley? :D ) I can read just fine, and although I don't know everything (no one can) I have learned a thing or two in my time.

With all due respect, I think perhaps Modee, you're not reading everything I'm writing. Or assuming a different meaning by what is said. Which, I'll admit may be partly my doing. I do tend to write in "shorthand speak" with understood pronouns sometimes, especially when I'm agitated. "Them" in this case=the buyer, if that clears up the confusion. But that wasn't the point. The point was that it (the email) was sent to you (the seller), and how long afterward you had to neg before it (buyer's account) did close. Of course, this whole "who responds" to the unpaid dispute process is a moot point 'cause the ******* negged me first. If we're just speaking in the theoretical sense, however, yes when you close the dispute, if the buyer never replies, you can neg them until they glow in the dark!

:D Been that way for a few years now.