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  #1  
Old 06-30-2010
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Default Does Anyone Else Have Problems Paying on DHGate?

I must be in the wrong business or else completely insane! I go to purchase at websites that do not want me to buy, so that I can hawk merchandise on websites that don't want me to sell.

Half the time, DHGate will only take PayPal. The other half it tells me that my credit card billing address does not match what they have on file. I end up completing under 20% of my orders there. Luckily, most of my suppliers have provided me their email addresses and take alternative payment methods.

DHgate is TERRIBLE! I tried their "chat" feature only to be put in "robo-chat" mode. I try leaving a message on their form, but it always tells me that I have to complete a certain field (they are all complete). I email them and get only an auto-response.

I don't have these problems with any other websites.

Has anyone else experienced this?
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Old 07-01-2010
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SOME categories on dhGate allow direct payment by credit card.
If you are trying to make a purchase and every time you go to make your payment and you get the "credit card billing address does not match" thing....
Well that is a category that does NOT allow direct credit card payment.
In that instant I just make the payment with my credit card through Paypal.

Since I figured this out I have had no other problems with any of my payments.
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Old 07-01-2010
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Haven't had a single problem with paying on DHGate. Why don't you just use Paypal?
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Old 07-02-2010
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Dhgate payment has been fine for me and there chat service is good as well, i always talk to a live agent. I dont buy through them any way. I find a seller with decent feedback and good product and contact him outside of dhgate.

Problems i have had with dhgate are the pages not loading properly...its random as aye coz sometimes they load fine and others they load real spastic lol.
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Default Re: Does Anyone Else Have Problems Paying on DHGate?

Is PayPal an option to pay DHGATE?
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Old 4 Weeks Ago
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Default Re: Does Anyone Else Have Problems Paying on DHGate?

Quote:
Originally Posted by jeffweico View Post
I must be in the wrong business or else completely insane! I go to purchase at websites that do not want me to buy, so that I can hawk merchandise on websites that don't want me to sell.

Half the time, DHGate will only take PayPal. The other half it tells me that my credit card billing address does not match what they have on file. I end up completing under 20% of my orders there. Luckily, most of my suppliers have provided me their email addresses and take alternative payment methods.

DHgate is TERRIBLE! I tried their "chat" feature only to be put in "robo-chat" mode. I try leaving a message on their form, but it always tells me that I have to complete a certain field (they are all complete). I email them and get only an auto-response.

I don't have these problems with any other websites.

Has anyone else experienced this?
I am on the same situation with the difference that it is eBay I can't buy nothing
and all the other supplyers sites aliex dhgate Alibaba ..lightin.. no problem
  #7  
Old 4 Weeks Ago
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Default Re: Does Anyone Else Have Problems Paying on DHGate?

Yes, DHGate payment gateway is buggy as hell. I gave up on them along time ago for that very reason.

I suggest what others said above and contact the supplier since they are already well aware of these problems and have alternative payment channels.
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Old 3 Weeks Ago
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Default Re: Does Anyone Else Have Problems Paying on DHGate?

Open a new thread guys!
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