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  #1  
Old 09-06-2016
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Default Last time I do stuff for friends and family

Looking for a bit of advice if anyone can offer any really.

Did a sale for a family member, I always hate doing stuff for family but it keeps them happy.

Sent them a 120 pound order, cost me more like 20.

It shows as delivered and signed for, but the company they work for haven't got it. It says its been delivered to another company, who say they haven't got it. They've even checked the CCTV for a delivery van at the time it shows as delivered (6.30am when no business is bloody open to take deliveries!) and there is nothing at all.

What the hell do I do here? If it was a normal eb.ay customer I'd just wipe my hands clean of it and say well its delivered its your problem now! But this family member is now upset because her boss is yelling at her asking where the delivery is.

Never, EVER doing family and friends stuff again. Waste of time.

They've contacted royal mail, who have said they will interview the driver, so they just have to wait. I can't even just send replacements as they need them for the weekend which falls outside of my delivery times. Even if I sent more I can't guarantee it would even get there!

Last edited by zenohki; 09-06-2016 at 07:42 AM. Reason: more info
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  #2  
Old 09-06-2016
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Default Re: Last time I do stuff for friends and family

If it did only cost you 20 and they paid 120 for it, then as a one off I personally would sent a replacement as special delivery in this particular situation
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Old 09-06-2016
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Default Re: Last time I do stuff for friends and family

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Originally Posted by JamesNorth101 View Post
If it did only cost you 20 and they paid 120 for it, then as a one off I personally would sent a replacement as special delivery in this particular situation
When I say it falls outside of my delivery times, I would need to order in stock, prep the order and then arrange delivery. I can't guarantee it will be done in time. My suppliers cut off is 10am, and deliveries currently arrive at between 4 and 5 pm so it would miss any collection for delivery to them, it will cost me a lot more than the original 20 pounds to get the replacement out.
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Old 09-06-2016
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Default Re: Last time I do stuff for friends and family

Holy crap delivery turned up. Jesus I'm never doing family crap again.

Never mind, thanks anyway. But let this be a lesson to all! Never sell to friends and family
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Old 09-06-2016
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Default Re: Last time I do stuff for friends and family

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Originally Posted by zenohki View Post
Never mind, thanks anyway. But let this be a lesson to all! Never sell to friends and family
Your absolutely right, I don't like to mix my business with friends/family.

I once had a family member ask me if I could sell a very expensive pair of shoes for them on my ebay account....I flat out said, "No"! I explained that if there was an issue it would be my account on the line, told them to open an ebay account and sell em themselves.
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Old 09-06-2016
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Default Re: Last time I do stuff for friends and family

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Originally Posted by MM78 View Post
Your absolutely right, I don't like to mix my business with friends/family.

I once had a family member ask me if I could sell a very expensive pair of shoes for them on my ebay account....I flat out said, "No"! I explained that if there was an issue it would be my account on the line, told them to open an ebay account and sell em themselves.
Amen to that MM78
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Old 09-07-2016
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Default Re: Last time I do stuff for friends and family

It seems like every time I go out of my way to help ungrateful family members it bites me in the behind. I 100% understand where you are coming from.
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Old 09-07-2016
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Default Re: Last time I do stuff for friends and family

when in doubt do nothing, Take it as a lesson and move on
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Old 09-12-2016
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Default Re: Last time I do stuff for friends and family

At least it turned up!



Quote:
Originally Posted by zenohki View Post
Holy crap delivery turned up. Jesus I'm never doing family crap again.

Never mind, thanks anyway. But let this be a lesson to all! Never sell to friends and family
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Old 09-14-2016
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Default Re: Last time I do stuff for friends and family

I completely understand OP. Helped a family memember sell an item valued over $500, when it came time to explain the fees associated they a bit of a meltdown. I guess I should have explained to them upfront about the fees, but didn't even cross my mind at the time. Needless to say, they thought for sure I was "trying to get off on them" by pocketing about $70 that in reality, ebay and paypal took.

That was the last time I helped family selling on ebay. Too much "huh's?!?" and "what?!?'s"

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Old 09-16-2016
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Default Re: Last time I do stuff for friends and family

Sending me dizzy!
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Old 09-17-2016
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Default Re: Last time I do stuff for friends and family

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Sending me dizzy!
Which is normal for the "spindoctor"
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