Plimus
Hi, Leore from Plimus here.
Sorry to hear about your difficulty. In order to help you and to follow up on this issue for the benefit of other users as well, I would like to know if you opened a Customer Support ticket concerning the problem you encountered.
If so could you please let me have your reference number or ticket number so that I can dig a little deeper and find out the cause of the problem.
Feel free to email me directly at leorej@plimus.com
Thanks for your assistance.
Leore
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