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05-28-2019
| Senior Member | | Join Date: Dec 2014
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Activity: 0% Longevity: 54% | | Big mercari problem
So mercari suspended my account and is now asking for id and selfie etc. Obviously its a stealth so I cant do any of it. There is $400 inside the account. The funny thing is that I didn't know I was suspended or couldn't withdraw until I added my bank. It then said, "YOUR ACCOUNT HAS BEEN SUSPENDED FOR ADDING AN UNSUPPORTED FINANCIAL PRODUCT". I messaged them and they said they were sending a message to the BILLING dept. Next day they say I need to verify account. I immediately open a BBB complaint. Has anyone ever managed to get the funds out after something like this? Or will Mercari just steal it forever? Thanks!
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05-28-2019
| | Executive [VIP] | | Join Date: Mar 2011
Posts: 4,307
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Activity: 0% Longevity: 76% | | Re: Big mercari problem
Merc and Posh are notorious for taking the money and run, especially if what you sold is ill/eg/al.
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05-28-2019
| Senior Member
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| | Join Date: Dec 2014
Posts: 908
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Activity: 0% Longevity: 54% | | Re: Big mercari problem Quote:
Originally Posted by unkown5454 merc and posh are notorious for taking the money and run, especially if what you sold is ill/eg/al. | the buyer was happy and rated me. And its the only item i sold on there.
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05-28-2019
| | Executive [VIP] | | Join Date: Sep 2010
Posts: 14,302
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Activity: 0% Longevity: 79% | | Re: Big mercari problem
Name Brand Item? High Risk Item?
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05-29-2019
| | Executive [VIP] | | Join Date: Mar 2011
Posts: 4,307
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Activity: 0% Longevity: 76% | | Re: Big mercari problem Quote:
Originally Posted by iamlmfao the buyer was happy and rated me. And its the only item i sold on there. | It does not matter. If you do not comply, the money is gone. They do not play games nor do they care. They operate far outside of the realm of AZ, PP, EB, etc. Don't waste time asking how or why. | The Following User Says Thank You to unkown5454 For This Useful Post: | |
05-29-2019
| | Executive [VIP] | | Join Date: Dec 2009
Posts: 76,246
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Activity: 100% Longevity: 83% | | Re: Big mercari problem Quote:
Originally Posted by unkown5454 Merc and Posh are notorious for taking the money and run, especially if what you sold is ill/eg/al. | Wow that's pretty outrageous
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05-29-2019
| Senior Member
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| | Join Date: Dec 2014
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Activity: 0% Longevity: 54% | | Re: Big mercari problem
Current opened a BBB case and they responded and I asked them if they are going to steal the money. I mean jesus christ even paypal will release after 180 days LOL unreal how they can legally get away with all this GOOD OLE LAND OF THE FVCKERY
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05-29-2019
| | Super Moderator | | Join Date: Jul 2008
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Activity: 70% Longevity: 91% | | Re: Big mercari problem
They responded to your bbb much faster than I could get someone on the phone for days.
So what’s the update between you and them?
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05-30-2019
| | Executive [VIP] | | Join Date: Mar 2011
Posts: 4,307
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Activity: 0% Longevity: 76% | | Re: Big mercari problem
1 star out of 353 ratings on BBB. oh yea, they gonna help you out real good i'm sure
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05-30-2019
| | Executive [VIP] | | Join Date: Sep 2007
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Activity: 0% Longevity: 96% | | Re: Big mercari problem Quote:
Originally Posted by unkown5454 1 star out of 353 ratings on BBB. oh yea, they gonna help you out real good i'm sure | Nearly as nice as PayPal then. |
05-30-2019
| | Super Moderator | | Join Date: Jul 2008
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Activity: 70% Longevity: 91% | | Re: Big mercari problem
THey are much worse. Buyer opened a return, they auto approve it. THere's no chance for sellers to defend themselves.
All they got is if the buyer returns the item, you have 24 hours to prove they returned a different item.
I think that's it from what I've read in their policy
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05-30-2019
| | Senior Member | | Join Date: Apr 2018
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Activity: 0% Longevity: 35% | | Re: Big mercari problem
How're they determining if something broke policy - manually reviewing categories?
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05-30-2019
| | Super Moderator | | Join Date: Jul 2008
Posts: 16,069
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Activity: 70% Longevity: 91% | | Re: Big mercari problem
If buyer says item is defective? I don't think they do. I just got one of these and in less than a day it automatically sided with buyer and it asked me if I wanted buyer to return the item and I said yes
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05-30-2019
| | Senior Member | | Join Date: Apr 2018
Posts: 1,636
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Thanked 306 Times in 247 Posts
Activity: 0% Longevity: 35% | | Re: Big mercari problem
Hmm smells like AMZ up in here
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05-30-2019
| | Executive [VIP] | | Join Date: Sep 2010
Posts: 14,302
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Activity: 0% Longevity: 79% | | Re: Big mercari problem
I hate to say this but, I think everyone should stop selling on Mercari......I alone will fight the good fight on Mercari for all of us!
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05-31-2019
| | Executive [VIP] | | Join Date: Mar 2011
Posts: 4,307
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Activity: 0% Longevity: 76% | | Re: Big mercari problem
oh no, been on there for years, so calm yourself down
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05-31-2019
| | Executive [VIP] | | Join Date: Dec 2009
Posts: 76,246
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Activity: 100% Longevity: 83% | | Re: Big mercari problem Quote:
Originally Posted by unkown5454 oh no, been on there for years, so calm yourself down | Must be a reason you've been on there for so long then, some good success stories
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05-31-2019
| | Executive [VIP] | | Join Date: Sep 2007
Posts: 42,343
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Thanked 9,142 Times in 7,106 Posts
Activity: 0% Longevity: 96% | | Re: Big mercari problem
Three that I know.
Yep, sure some good success stories. |
06-01-2019
| Senior Member
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| | Join Date: Dec 2014
Posts: 908
Thanks: 3
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Activity: 0% Longevity: 54% | | Re: Big mercari problem
Ok so nothing happened BBB did nothing, Mercari said they will hand over funds to unclaimed property what cvnts. and the reason this happened. THEY BLOCK PAYONEER BANK!!!!!!!!
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06-01-2019
| Senior Member
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| | Join Date: Dec 2014
Posts: 908
Thanks: 3
Thanked 100 Times in 82 Posts
Activity: 0% Longevity: 54% | | Re: Big mercari problem
Im glad we nuked the Japs. |
07-05-2019
| Junior Member | | Join Date: Jun 2019
Posts: 24
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Activity: 0% Longevity: 28% | | Re: Big mercari problem Quote:
Originally Posted by unkown5454 oh no, been on there for years, so calm yourself down | I don't get it, you say that mercari takes your money, basically it's no good, but you still sell on it? what are the pros-cons for you?
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07-06-2019
| | Executive [VIP] | | Join Date: Mar 2011
Posts: 4,307
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Activity: 0% Longevity: 76% | | Re: Big mercari problem Quote:
Originally Posted by Arde I don't get it, you say that mercari takes your money, basically it's no good, but you still sell on it? what are the pros-cons for you? | i hate every platform equally, but i still need to make money somehow. so i still sell in every marketplace i can find.
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