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-   -   Money stolen from Paypal, please help! (https://www.aspkin.com/forums/introductions/128530-money-stolen-paypal-please-help.html)

JaxA 08-05-2019 02:25 AM

Money stolen from Paypal, please help!
 
Please can anybody give me advice, I have a Paypal account of over 20 years, I recently let somebody from a charity make a payment for goods to my son who had no Paypal account, now 4 months later she has gone to her bank and claimed back £2,700 without any communication or action through PayPal, nothing in the resolution centre, She said she didn’t know her bank had done it but that action can only be raised by her. My son has proof that she received her orders and even sold them on her charity site but Paypal will not help me because I have no seller protection, I do not have £2700 to pay back to Paypal, it has ruined me and my paypal, my bank account and my good credit rating. Please if anybody has any advice I could really use it.
Many thanks, Jacqui

just_smile 08-05-2019 02:31 AM

Re: Money stolen from Paypal, please help!
 
Why do you have no seller protection?

How is your bank and credit rating ruined exactly?

JaxA 08-05-2019 02:47 AM

Re: Money stolen from Paypal, please help!
 
Hi, apparently the payment was made as a friends and family payment!
Now I have a -£2700 in Paypal and they want me to pay it back to them from my bank account, I don’t have it.
I have tried to reason with the woman who has taken it but got nowhere.

james_112233 08-05-2019 06:06 AM

Re: Money stolen from Paypal, please help!
 
So what has essentially happened is that you assumed receiving money via friends & family payment rather than goods would be the safest bet but unfortunately you gave up "seller protection" picking this method. Technically the buyer gave up "buyer protection" as well but the bank / credit card issuer is another route to raise disputes outside of paypal. He/she will no doubt eventually have their paypal account suspended doing this.

There really is nothing you can do other than pay the debt and look at this as a very expensive mistake. A lesson to be learnt.

james_112233 08-05-2019 06:10 AM

Re: Money stolen from Paypal, please help!
 
Take all your evidence to Citizens advice. I think legally threatening the lady that sold the goods on might make them settle their debt to you.

Play 08-06-2019 05:48 AM

Re: Money stolen from Paypal, please help!
 
Welcome :)

rsot 08-07-2019 05:23 AM

Re: Money stolen from Paypal, please help!
 
Welcome to the forum - all the best as you master stealth :thumb:

Sorry to hear about the story OP - good luck.

slokor 08-07-2019 12:34 PM

Re: Money stolen from Paypal, please help!
 
Welcome to the forums friend.

Omis 08-18-2019 04:47 PM

Re: Money stolen from Paypal, please help!
 
Welcome to the forum


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