USING CCNOW-- as ALternate Merch Acct

ebayhateluv · #67 03-25-2008

HI, JOnas--no, no, and no...

All the cutsomer sees is my llc name,. (which you can change any time)--
i.e.
Suzys Collectible Robots INc...

next month it maybe:

Lindas Horse and Buggies Inc...

thelizardking · #68 03-25-2008

Yeah ive used Ccnow for a little bit with multiple accounts with no problems...works really good...they don't give out any info...

ebayhateluv · #69 03-25-2008

BTW---I did have a few "repeat buyers"' kinda put 2 + 2 together when i had an acct suspended--- QUICK + EASY fix...
>>> Just change your Email address you send the info from, and contact from..
NOW.. they think theyre dealing with a different entity..

)

Jonas · #70 03-26-2008

Quote:

Originally Posted by ebayhateluv

All the cutsomer sees is my llc name,. (which you can change any time)--
i.e.
Suzys Collectible Robots INc...

Hmmm. Well PayPal could try and link by the LLC name if you get a lot of orders. Also, am I right to assume the LLC also appears on the customer's credit card statement?

Also, can you put multiple email addresses in CCNOW?

But the question now remains, what if you get a "not as described" dispute and then you have to argue with the customer, and then the customer wants to ship it back? Anyone know?

ebayhateluv · #71 03-26-2008

HI: I send my customers prepaid return labels, so I control the return, but i get very few..

Jonas · #72 03-26-2008

How do you control the return?

ebayhateluv · #73 03-28-2008

JOnas, HI.. What I mean is that by "ME" sending the Prepaid Return label-- There is NEVER a question, as to whom/where it should go??
--So..when using a Virtual address for ebay--I never have to worry about pkgs being sent somewhere theyre not supposed to go, nor for my customers to have to contact ebay about me, nor for them to contact ebay-saying, hey-she has a bad address...

jerry0202 · #74 03-29-2008

thanks, it's great job

thelizardking · #75 03-29-2008

My Method

With Firefox or Explorer using Tabs..

Open Ebay (My Ebay/Items Sold), Gmail (Compose Mail), Ccnow Invoice Tool, and Paypal (For refunds)
Also I open Notepad/Writer with my General Form Letter

After Auction Has Ended:
1. Message the buyer thru ebay and tell them to check their email before paying to avoid delays.
2. Ebay-Hit “Send Invoice”
3. Ebay-Hit “Preview Invoice Before Sending” (Don't actually send it, just exit out after completing the steps)
4. Ebay-Copy buyers email address (At the top)
5. Paste buyers email address in Gmail and Ccnow
6. Ebay-Copy Item Number & Paste to Ccnow
7. Ebay-Copy Total Price w/ Shipping & Paste to Ccnow
8. Ccnow-”Send Me A Copy” choose yes
9. Ccnow-”Auction Site” choose eBay
10. Ccnow-Click “Retrieve Data”
11. Ccnow-Send Invoice
12. Ebay-Copy Item Title (Word For Word)
13. Gmail-In the Subject Type “How To Pay” then paste the Item Title (Word For Word) after “How To Pay” example “How To Pay: American Gangster DVD Special Edition Sealed”
14. Notepad-Copy Form Letter
15. Gmail-In the Body of the Email Paste Your Form Letter (Make Adjustments)
16. Gmail-Send Email
17. Repeat

They will get the invoice first, then your Letter on how to pay with Ccnow (Second, On Top). So the Letter being on top they will read that first. Make sure this looks and sounds professional and always include the name of their item its price, plus shipping, and a grand total price...maybe even a personal message..

Also include that you don't have a Paypal account and if the Ccnow Invoice isn't used to pay with Paypal then the payment will be returned and will cause delays in shipping.

You can reduce the risk of having them checkout thru ebay by saying in your ebay checkout instructions something about checking email before paying to avoid any delays in shipping.

If you have to Refund:
1. Sign into Paypal
2. Refund in full
3. FWD the Ccnow Invoice back to them and put “2nd Notice”.
3. FWD The Form Letter...Replace “How To Pay” with “Paypal Payment Reversed” in the subject line.

Hopefully after this they will Pay. Don't refund more than 4 times (To the same person), this has been reported as raising a flag. Ive only had to refund one person twice, everyone else just once, if at all. If you have a good Letter they'll pay with Ccnow right away.

doughboykilla · #76 04-04-2008

I logged in my CCnow account today and seen this message

Client Agreement Audit

Your shopping system is temporarily disabled because of an apparent violation of CCNow's client agreement.
To remedy this problem, please review the Client Agreement. After you are comfortable with the terms and conditions,
please use Contact CCNow to inform us of the reasons for the apparent violation(s),
and to confirm that you understand and accept the terms of the agreement.

i dont even know what i did wrong i made like 6 sales to test them out but i have yet to ship the stuff i want to make sure i get paid first so how dose ccnow know if u shipped or not and could that be the problem for this message?

ebayhateluv · #77 04-04-2008

Hi-the violation- u never shipped within the 24-48 hr time frame...I've used them since august-they've processed tens of thousands of dollars for me..never even an email from them...And-the acct name on file is Different than the Bank name on file..My goods are ready to go-I ship same day-goods over $100 go Redlabel overnite..Gotta get the goods out asap...Good Luck

kevinxu · #78 04-04-2008

i just registered ccnow today and EVERYTIME after i login the first page is "Agreement of Terms and Conditions" and i have to X "I have read the Client Agreement and I accept the terms" to continue to account.Also i tried to send an invoice to one of my ebay buyers today but EVERYTIME it says "Please enter a valid auction price. " after i click "retrieve auction data".I put the exact total price including shipping.I cant send the invoice.Did i setup something wrong?

doughboykilla · #79 04-04-2008

How would cnnow know if the items been shipped? do u have to use there printing lable and enter it in some where? or do they ask the buyers if they got there goods

doughboykilla · #80 04-04-2008

Quote:

Originally Posted by ebayhateluv

Hi-the violation- u never shipped within the 24-48 hr time frame...I've used them since august-they've processed tens of thousands of dollars for me..never even an email from them...And-the acct name on file is Different than the Bank name on file..My goods are ready to go-I ship same day-goods over $100 go Redlabel overnite..Gotta get the goods out asap...Good Luck

The stuff u sale is legit right and did u every have buyers get something other then what they expected and then open a despuit with pp to retreave funds and then your ccnow account is locked and u screwed out of money and items?

doughboykilla · #81 04-04-2008

u got to put in the auction price before u even retrieve the data

i always get the price from the email ebay sends u win u sold a item

ebayhateluv · #82 04-04-2008

HI-- QAfter u log in, go to the bottom, center- send invoice, but u need:
a.) Your buyers email addy
b.) the ebya or overstock auction number
c.) the TOTAL price incl shippipng
d.) check the box that says-send me a copy-
THEN..it brings up the auction---then hit send...
thats it..
IF u are having probs, email customer support

ebayhateluv · #83 04-04-2008

HI-- If u read the ccnow info-- look around spend some time, like i did--theres a spot for the tracking number---
FYI: My TRACKING NUMBERS are input BEFORE the pyt even clears.. When i know the sales done- i do not waste anytime, while ccnow is "processing", my goods are packaged, the label printed, then I manually input the tracking number, THEN...
--when ccnow sends the email-ok to ship--all I have to do is click on it-click on the bullet for shipped, tracking already there--its done!
--The amnt now shows in my Pay column..

kevinxu · #84 04-04-2008

i did choose ebay,put the item number and the total price incl shipping and the buyer's email before i clicked the retrieve the data,then it always says Please enter a valid auction price.Really wired.I will contact ccnow now.

thelizardking · #85 04-04-2008

Yeah you will have to contact them...it sounds like your doing it right..

doughboykilla · #86 04-04-2008

well one of the things i sold was a vitual item no need to ship that but the other items i need to ship i will see if i can buy shipping lables from them if not i guess i will have to use usps.com and buy and print lables with tracking numbers

thelizardking · #87 04-04-2008

After you receive a payment its in pending and you have 5 Days to "ship it" (At least on mine it says 5 days)...you will have to open the pending payments and choose your shipping method (USPS, UPS, etc..) from the pull down options and enter a tracking number for each order...If I haven't actually sent it yet I just put "Priority" in the tracking number spot (You can't leave it blank) and send the buyer the number manually...or in your case you can just put "email" or "virtual" in that spot...then the orders go into your balance...this is how they know you have shipped it...

doughboykilla · #88 04-04-2008

Well Fick now i ant going to recive my payments for my sales till like next month >< or do u think i can still get them on the 16th cause my orders where charged on last months pay period.

i think i will use ccnow as a last opition cause that is a logn wait to get your money and if u shipped and something was to go wrong i can be money ccnow won't pay what they owe u.