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-   -   Ccnow closing down? (https://www.aspkin.com/forums/payment-gateways/51333-ccnow-closing-down.html)

cortex 11-02-2012 07:42 AM

Got my cheque today

AlexMalex 11-09-2012 01:08 PM

Quote:

Originally Posted by npm (Post 389403)
Support refuses to tell me when they will release the $10,000 of my funds that they are holding on my closed account.

Every two weeks they send an email telling me that in two weeks they will tell me when they will release the funds.

They claim they are holding it due to high chargeback rates, however I've had very few chargebacks. Maybe two or three total out of hundreds of sales.

If this company continues operations, I'd be very wary of dealing with them.

CCNow was a great payment gate for me for over 2 years, didn't have a problems with them until suddenly they shut down my account because they figured out (after 100th sale) that I'm selling software delivered on CD. Their prohibited items list and policy does not say anything on selling software physically though... However they released the funds from that account without delays, because I didn't have chargebacks on that acc.
Another account is in same situation as yours, because it has 1 chargeback. Now it's been over 90 days and every 16 days they promising me to make a payment and each time nothing happens. They can feed you up with the sh*t like "I'll review your account on possible payment on the next paying cycle." Recently I got this

"Depending on the credit card company a consumer can issue a
chargeback up to a year after the original charge. Bill stated
that your account would be reviewed for payment on those payment
dates and that is what happened. Payment has been held because
you had 2 completed orders and one of them was charged back to us
already. Payment will not be issued until we can be sure that the
other order will not be charged back
."

It basically means that they want to postpone the payout until they are closed down and steal your money in the end.
You shouldn't have such a high balance on any of your accounts in the internets as there is no payment provider (or even a party which processes payments online) that 100% won't suspend you under any circumstances, even if you sell legit items under your real name.

Dunersdunes 11-30-2012 08:17 PM

They are still open and payouts are same. Been getting my money and invoicing for eBay auctions no problems.

Just an update

Dunersdunes 12-06-2012 12:49 PM

New update. Just got this email


We have signed a Letter of Intent with an established privately-owned payment group located
outside the U.S. to sell and transition CCNow.

This transition is aimed to be completed by the end of the year, and the goal is to minimize
any impact from this transition to you. Further details will be provided as they are available.

We have greatly appreciated your patience so far, and look forward to continuing to work with you.

Thank you.

-The CCNow Team



Ref#20121206114330353233

airsealed 12-08-2012 04:38 AM

I do. Good news. Nice to know that my 8th or 9th string backup is still in business.

:)

Dunersdunes 12-08-2012 08:25 PM

That's all I use usually. So I love it.

Anything that works for any of us legally is a win. Regardless of first,second, or 8th string. Lol lol

Thanks

airsealed 12-10-2012 09:34 AM

It's true. I wouldn't start celebrating yet though... they say it's a non-US buyer so who knows what kind of new rules they might implement. Tentatively good news though.

razor 12-21-2012 01:31 PM

Snorrason Holdings to acquire CCNow

Snorrason Holdings (snorrason.com), a privately-held e-commerce service provider based in Iceland, has announced its plans to acquire CCNow.

The staff at CCNow and Snorrason are excited about this opportunity and are working hard on this transition. As a result of these efforts, we expect that most CCNow services will be continued after December 31st, 2012, and that your product catalogs and account settings will continue as normal without need for an update. We anticipate that the acquisition will close before the end of the year and will provide more details as they become available.

Thank you for your patience!

hercheys 12-28-2012 02:22 AM

^^ Post above is correct, I've received same email regarding an acquisition for CCNOW, a company from canada I believe will purchase it.

Sounds good and we all get to keep the services although expensive lol!

GreenBean 12-28-2012 02:37 AM

Quote:

Originally Posted by hercheys (Post 404823)
^^ Post above is correct, I've received same email regarding an acquisition for CCNOW, a company from canada I believe will purchase it.

Sounds good and we all get to keep the services although expensive lol!

The happy email arrived too.

Better than paypal

:pound:

rsot 12-28-2012 06:27 AM

Nice stuff - here's hoping they will operate well. Time to restart then...stealth :thumb:

DoubleA 12-28-2012 06:03 PM

Yes. This is true.

hercheys 12-28-2012 09:54 PM

As you know, CCNow is currently preparing its transition to a new parent company,
Snorrason Holdings. This will become effective January 1st, 2013. We are excited
to be able to continue serving you, and hope that we can bring you many new
features as the CCNow platform expands.

Over the next several days, there were will be some temporary changes to CCNow as
we prepare to migrate our systems. Most of these changes will only be in effect a
couple of days.

Here are 5 items which will start this weekend.

1. CCNow will be marking all open pending orders in the system shipped automatically
beginning on Sunday 12/30/2012 at approximately 6am CST. This process will continue
until 6pm CST so there are no pending orders left. This is to facilitate a transfer
of our banking systems. An email with details will be sent to you for each order
that was automatically marked shipped with a notation. If you need to cancel one of
these orders, you must issue a refund. We will credit back the refund commission to
you on these orders if cancelled within a week, just contact us. We suggest
downloading your current pending order list if you have current pending orders
(a .txt file is provided in your account under Sales/Bulk Update).

2. We will be temporarily suspending Discover, AmEx, PayPal, Diners Club, & JCB
payment types as of 12/29/2012 at 5pm CST. These payment types are expected to
return shortly after the transition finalizes on Jan. 1.

3. New orders will be processed up until 5pm CST on Saturday evening (12/29/2012)
for inclusion in December's account statements. Orders placed between Saturday
evening and January 1 will be held for processing until Jan. 1, at which time
you will start receiving pending orders again.

4. The normally scheduled Jan. 1st payment will be sent a day earlier on December 31.
This is to ensure a smooth payment as the banking systems are migrated, and also
because Jan. 1st is a banking holiday in the United States and we wish to prevent
any payment delays.

5. Several currencies will be unavailable beginning 5pm CST on 12/29/2012. Any
products set in these base currencies will need to have their base currency changed,
or else the customer will receive an error message in the shopping cart. The
unavailable currencies are INR, JPY, SEK, NOK, DKK, HKD, and ZAR. If you currently
have products set in these currencies, we will be sending you a separate email
with instructions.

The team at CCNow is very excited for the future, and we have appreciated your
patience. Happy New Year from all the staff at CCNow and Snorrason!

Thank you!

Regards,
-Matt Lind
Business Manager, CCNow



Ref#20121228175738709404

alexkolov 12-30-2012 10:29 AM

©2010 Snorrason Holdings ehf, Dalvík, Iceland

they impose lots of restrictions on auction sales, guess ccnow is screwed up.

Loque 12-30-2012 03:37 PM

2checkout is another great alternative.

alexkolov 01-01-2013 06:12 PM


Snorrason Holdings 01-02-2013 12:40 PM

CCNow's existing prohibited products and practices won't change much at all...
 
Quote:

Originally Posted by hercheys (Post 405140)
As you know, CCNow is currently preparing its transition to a new parent company, Snorrason Holdings. This will become effective January 1st, 2013. We are excited to be able to continue serving you, and hope that we can bring you many new features as the CCNow platform expands.

Please Note: I am not here to talk on behalf of CCNow about specific issues - please continue to discuss issues directly with the CCNow Team.

Quote:

Originally Posted by alexkolov (Post 405645)
[Snorrason] impose lots of restrictions on auction sales

Existing prohibited products and practices* for Clients of CCNow are not about to change radically because of the Snorrason takeover of CCNow. If anything, a wider range of products and services will be supported over time as we make incremental improvements to the platform.

*Shopping cart Experts - CCNow Prohibited Products

Regarding auctions in general, if the reason for a suspension on eBay - or one of the other auction sites - is that the person was ripping people off, or selling counterfeit AKA replica items, unauthorized copies of a copyrighted work, or other action resulting in serious VeRO (Verified Rights Owner) takedowns** then CCNow or the other Snorrason divisions want nothing to do with you. No change there.

Regarding CCNow seller websites (Clients) and their terms as an online seller, during Q1 2013 there will be a reduction in the percentage and per sale fee for many existing CCNow sellers. Some will have a rolling reserve held for 90 days instituted.

(These and other changes such as more frequent settlements, will mean comparable terms and conditions to CCNow competitors such as 2Checkout, but with a lower rate per transaction for most CCNow sellers.)

The CCNow Team will continue to push out updates, and individual emails regarding the specific circumstances of individual CCNow sellers, over the coming days and weeks.

Please continue to communicate with them directly.

Regards,
- Thorsten for Snorrason Holdings

**VeRO takedowns received based on groundless threats, or because of false positives, are of course a different matter.

cortex 01-02-2013 03:37 PM

^ This has to be a wind-up

bruceuk 01-02-2013 03:50 PM

We will have Mr Pay and Mr Pal signing up next .

hercheys 01-02-2013 04:03 PM

^^ Lol! I was just thinking the same, you know paypal personel watch these forums like hawks.

From experience everytime a company is acquired is chaos for users that been there.
, but CCNOW as a whole, it's platform wasn't that awful like PP per se, it's disbursements schedules were terrible and fees worst, but better than dealing with pp like GreenBean said.

cortex 01-03-2013 10:23 AM

Quote:

Originally Posted by bruceuk (Post 406620)
We will have Mr Pay and Mr Pal signing up next .

I didnt know they were a homosexual couple?

oompaloompa 01-03-2013 03:49 PM

Thorsten, I bet he is blond and buff Icelandic god.....do not listen to them Thor I saw your film, purlease stay with us...

Snorrason Holdings 01-03-2013 04:00 PM

My posts are strictly on the level...
 
Quote:

Originally Posted by cortex (Post 406619)
^ This has to be a wind-up

I would never post just to take the mick out of you!*

Quote:

Originally Posted by Snorrason Holdings (Post 406576)
(These and other changes such as more frequent settlements, will mean comparable terms and conditions to CCNow competitors such as 2Checkout, but with a lower rate per transaction for most CCNow sellers.)

Quote:

Originally Posted by Loque (Post 405727)
2checkout is another great alternative.

Would you care to share your experiences with 2CO, Loque?

Regards,
- Thorsten for Snorrason Holdings

*If you didn't understand that see The Best of British - British Slang a guide for those lacking English heritage, or access to the BBC Entertainment channel.

arwoodco 02-04-2013 01:40 PM

This maybe a stupid question, but...

So, they are back up again?

I am on the phone with someone representing CCNow, right now. Some guy from likely another country, with a company called "digital river" which answers the phone for CCNow.

Is this new company, Snorrason Holdings, any good?

Are they running it now like paypal or is it like the old CCNow?

Do not need the Thor hammer coming down on a newly created account, pardon the pun.

I am so sick of Paypal, Google Checkout, etc that I am looking for a "decent" payment processor.

Its been probably 4 hours of research and so far I have like 6 out of 8 crossed off on my list as "hellish nightmare" and 2 that are iffy, and this CCNow as probably the best on the list (with a questionable Dwolla as #2).



Let me know..

Hrad 02-05-2013 06:29 PM

CCNow has only been accepting Visa/Mastercard payments yesterday and now the shopping cart is offline completely. What gives?

Sandy D 02-07-2013 01:21 AM

I used to use them a few years back but became a total pain so I stopped using them.

I know many of you use them a lot so if they stay up and running have they changed over the past year or so.

Slow deposits, deposits not showing for days etc.

Hrad 02-08-2013 12:50 PM

It seems like a pretty good service to me. Takes a while to get an email saying someone bought something from you but other than that no issues.

triple filtered 04-04-2013 06:51 PM

just an update from me, Ive been using CCNow for a couple of years and still using since the transaction period.
Overall my service has improved, confirmation emails are quicker hitting my account and my fortnightly payments hit my bank account in UK within 1 day.

Ive never had my account limited, stopped, never been asked for I.D, never been asked to send any documents to CCNow since day 1.

An absolute god send.

I recently move home so managed to set up a new legit paypal account in my own name, address, bank account and bank card. New account holder 21 day limitations applied. As soon as my 21 day limitation started running out and funds were released, my account was CLOSED, not even limited. With £700 in it.

After a few emails my account was put into limited status, had to send photo ID, bank statements, credit card statements, details of items sold etc. My paypal account is now back in good standing and in use but still the 3 week limitation applies.

hercheys 04-12-2013 07:25 PM

I can fairly say that CCNOW is way better now, very comprehensive, I also just got approved for PayPal Payments Pro, but with ccnow I don't see a problem.

I had two transactions thus far, and although, both times I was at fault they were still cool about the whole thing, I won't get into details but I was told they're coming out with a whole new website, and an app. Which compared to WePay, Square will probably beat the completion if an app is implemented. I'm getting the PP-Here reader delivered soon, so I will see how that works, to be honest I'm tired of my own terminal with RBS. I process too many in-store credit cards and the customers always ask if I have PayPal which I do, but I hate using it for in-store payments with services. I will keep my eyes open for ccnow, maybe the fees are lowered, they can hurt the seller's pocket.

rsot 04-17-2013 05:42 AM

Agree that fees were higher at about 5% but a solid service except for the 1st payment to bank waiting period...after that regular, on time, no issues.

Sandy D 04-19-2013 02:25 AM

Quote:

Originally Posted by rsot (Post 441249)
Agree that fees were higher at about 5% but a solid service except for the 1st payment to bank waiting period...after that regular, on time, no issues.

Do you use CCnow rost? Currently?

rsot 04-19-2013 12:21 PM

I was Sandy up until about beginning of January - kind of lost touch with the service during the whole fiasco of shutting down, being bought out, shut down again and rebought.

I was hoping to build a new CCNow account next week - it's on a list of experiments to do but...man the time is sometimes an issue :(

Dunersdunes 04-29-2013 12:07 AM

Love ccnow. Had it 3 years now. All my sales are through ebay and i put 2,500 a week in sales from ebay into my ccnow. Not once have i ever talked to them. Never. Money hits like clockwork. Best service out there. Love them

rsot 04-29-2013 01:15 PM

Quote:

Originally Posted by Dunersdunes (Post 444808)
Love ccnow. Had it 3 years now. All my sales are through ebay and i put 2,500 a week in sales from ebay into my ccnow. Not once have i ever talked to them. Never. Money hits like clockwork. Best service out there. Love them

Even with the change in ownership? Nice Dunersdunes

Dunersdunes 04-29-2013 11:40 PM

Yes, even under the new ownership. I still have yet to ever speak to them, and had 5 deposits i believe already at least or more this year. Like i said before i have had ccnow for years now .

All deposits are over 5,000 at minimum , 2 times a month like clockwork. Cant even tell they are under new ownership. Nothing changed at all for me. Love them.

Once you got ebay feedback and send invoice , people look and say sure il do ccnow send me invoice so i can save money with your discount and free shipping. And like 2 times a month i will tell seller once item is received and about to get positive feedback i say. Il send you 50% back if you put. Trust seller and ccnow invoice same as paypal. Wow great seller. Etcccc. Lol. So when people read feedback they see specifically ive received positive feedback mentioning ccnow with no drama. All customers then email ahead if time alot and say. Can i do ccnow payment you mention about in feedback so i can get your discount and free shipping?

Sorry, I write so much in my answers guys and gals. I will try to be shorter.

overtheocean 05-04-2013 08:33 PM

guys please just tell me if ccnow is still accepts paypal payments without me need to open a paypal account or integrate it with it?? and i want to know if i can generate buy now buttons with them for my graphic design service?

Dunersdunes 05-10-2013 12:34 AM

Yes and yes. 100% sure

hapajenn1 05-25-2013 10:03 AM

Quote:

Originally Posted by overtheocean (Post 446509)
guys please just tell me if ccnow is still accepts paypal payments without me need to open a paypal account or integrate it with it?? and i want to know if i can generate buy now buttons with them for my graphic design service?

im looking into Ccnow for this very same reason.. can somebody explain how this process works: EB auction ends and you receive PP payment, then CCnow automatically absorbs the PP funds from the buyer?? is this right?

GreenBean 05-25-2013 10:09 AM

Suggest you go to CCNOW and raise a support ticket to discuss in depth these questions.

You can report back to the forum.

:juggle:

rsot 07-02-2013 10:05 AM

Any recent experiences with CCNow? I am seeing few new accounts - just wondering on the website requirements now.


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