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-   -   limited due to suspicious activity - a recent withdrawal or payment you received (https://www.aspkin.com/forums/paypal-limited/101308-limited-due-suspicious-activity-recent-withdrawal-payment-you-received.html)

xjtf 11-22-2016 01:17 PM

limited due to suspicious activity - a recent withdrawal or payment you received
 
sent in the docs, online bank statement(just had my name, transactions and the bank number etc showing, this is all they asked for), id (same id that was used to verify account a few months ago) and info on account activity


can't work out why i got limited and not too concerned

just wondering has anyone survived this limitation? on a stealth

they're reviewing my docs now for up to 48 hrs

onlinehelpneeded 11-22-2016 01:32 PM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
what kind of cc did you use on account ?

were you selling risky items ?

claims ?

xjtf 11-22-2016 01:42 PM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
No claims no risky items

I used loadoo vcc from this site in the marketplace

Dufus 11-22-2016 02:09 PM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
How much did you withdraw?

xjtf 11-22-2016 02:36 PM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Only 100gbp... Withdrawn way more before

Dufus 11-22-2016 02:50 PM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Did you received larger payments?

xjtf 11-22-2016 03:26 PM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
i haven't received anything on the account for more than a week, and no nothing substantial

kaykoo 11-22-2016 04:52 PM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
I just had 2 accounts limited today for the same thing , cant really see where I went wrong , thankfully I will presumably get my money back in 180 days as I'd already submitted ID docs which they accepted and theres also only a total of £65 in the 2 accounts as I was withdrawing money weekly from them . I'm now completely without a paypal though and wondering whether to bother starting a new stealth or just try a 2nd stripe account instead .

GreenBean 11-22-2016 05:01 PM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Quote:

Originally Posted by xjtf (Post 813714)
No claims no risky items

I used loadoo vcc from this site in the marketplace

Go to the Marketplace and read muzzie' thread.

Loadoo has hassles at the moment.

:typing:

xjtf 11-23-2016 02:57 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
update.. i received an email aroubd 8 hours later

request for additional info

we cannot restore full access until you provide info about transactions dating back to a 4 day period last month...



but when i log in and go to the resolution centre all i see is a stupid image with a tick saying they're reviewing my account. i can't provide any info...



is this a step in the right direction or am i likely going to get limited still.. i don't know what to do.

xjtf 11-23-2016 03:16 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
so frustrating, sent them a message thru paypal and got an instant auto reply telling me to login to my account go to the resoltuion centre, and complete the steps... or call them

HOW AM I SUPPOSED TO COMPLETE THE STEPS?

your **** site won't allow me to

GreenBean 11-23-2016 04:37 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Quote:

Originally Posted by xjtf (Post 813831)
so frustrating, sent them a message thru paypal and got an instant auto reply telling me to login to my account go to the resoltuion centre, and complete the steps... or call them

HOW AM I SUPPOSED TO COMPLETE THE STEPS?

your **** site won't allow me to

What assistance is the card seller giving?

:peace:

xjtf 11-23-2016 04:48 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Quote:

Originally Posted by GreenBean (Post 813846)
What assistance is the card seller giving?

:peace:

i don't know what the card seller has to do with this? it's paypal's problem?

xjtf 11-23-2016 06:00 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
anyone any advice? what should i do from here?


Dear

We're sorry, but we cannot restore full access to your account until we receive additional information.

Please provide a copy of each of the following:

- Explain account activity: 08/10/2016 - 12/10/2016


----------------------------------------------------------------
How to provide your information
----------------------------------------------------------------
You can either upload or fax your information to us.

To upload:- Log in to your PayPal account.
- Go to the Resolution Centre.




but when i log in and go to the centre, it's just a big green tick saying we are reviewing your documents... and i can only click continue and be directed to the homepage

BiN4RY 11-23-2016 06:50 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Quote:

Originally Posted by xjtf (Post 813831)
so frustrating, sent them a message thru paypal and got an instant auto reply telling me to login to my account go to the resoltuion centre, and complete the steps... or call them

HOW AM I SUPPOSED TO COMPLETE THE STEPS?

your **** site won't allow me to


So why don't you just call them then? It takes a few minutes for an actual human to look into your problem and giving you a proper answer instead of you being frustrated for hours and getting nowhere.

xjtf 11-23-2016 07:01 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Quote:

Originally Posted by BiN4RY (Post 813866)
So why don't you just call them then? It takes a few minutes for an actual human to look into your problem and giving you a proper answer instead of you being frustrated for hours and getting nowhere.

because it's a stealth account.... i've seen numerous warnings on here not to call for a stealth


it's obviously a glitch, rather see if i someone else has experienced this before

rsot 11-23-2016 07:18 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Quote:

Originally Posted by xjtf (Post 813868)
because it's a stealth account.... i've seen numerous warnings on here not to call for a stealth


it's obviously a glitch, rather see if i someone else has experienced this before

The warnings are relative - but given your circumstance BiN4RY is right to do a call and see if something can be done manually rather than just waiting.

xjtf 11-23-2016 07:19 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Quote:

Originally Posted by rsot (Post 813871)
The warnings are relative - but given your circumstance BiN4RY is right to do a call and see if something can be done manually rather than just waiting.

Thank you.

Another problem is I don't have access to the number used to verify anymore....

Can I call off a neutral landline?

BiN4RY 11-23-2016 07:32 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
From my experiance, Paypal doesn't seem to care about your calling number.
You can always use a VOIP service or block your caller ID to be safer.

xjtf 11-23-2016 07:52 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Just spoke to a nice chap on the phone and he said he can't see why they're asking for more information as everything I had submitted had being reviews and approved. I have him info about the transactions in question. He said he'd put it back in to review and make a note on the file that I have done everything needed. Said I should receive an email that o have been reinstated up to 72 hours and that he would manually check the account throughout the day...



I'm not optimistic though

xjtf 11-23-2016 10:38 AM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
So I got limited. But not like the two times I have been before, they have given me an opportunity to appeal.

Anyone had this before? Plus I haven't got the message that they'll outright be holding my funds for 180days. Just a review after 30days.

We always perform a thorough investigation before deciding to initiate the closure of an account. However, we appreciate that from time to time misunderstandings can happen. If you wish, you can appeal our decision. Just get in touch with us and let us know. You can do so by logging in to your PayPal account at www.paypal.co.uk and clicking 'Contact Us' at the bottom of any PayPal page.

Dufus 11-23-2016 05:07 PM

Re: limited due to suspicious activity - a recent withdrawal or payment you received
 
Too bad...how old was the acc? Do you think it was because of the vcc?


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