Problem with limited paypal. Cannot withdraw after 180 days

[cikog]

Hello everyone.
Need help. My paypal was limited more than 250 days. After 180 days they never send email that I can withdraw my funds. I have contacted them and tey asked for id and proof of address. I have sent documents to them and they REFUSED!! paypal wants another id and utility bill. Logically how poeple can have another id? Is there ways to let my funds out? Account is Uk. Thanks in advance

[slokor]

Doesnt sound good... its rare that they wont allow the funds to be withdrawn after 180 days. Dont think you have any recourse.
Id try calling again and speaking to a supervisor and possibly try mentioning legal action. Dont know if itll work but at this point doesnt sound like you have anything to lose.
What the amount locked in there? and why was it limited to begin with?

[rsot]

Definitely worth a call in to clarify that documents have been sent. Quality is good for manual review, i mean if someone looks at it?

[cikog]

2k gbp is sitting.accoubt was limited because i reached 2500euros limit.tried to call many times they want another id. It is possible that they can check uk passport if it valid or no?

Also after creating this thread I did research on the forum and find thread with similar problem like me and one guy filled complaint with financial ombudsman and paypal let money to be withdrawed.

So what I did , I filled complaint to this institution. Will update how this will be going.
P.s. someone else have did this before?

[Datpiff]

I have this same issue in the USA they are doing this I even have amazon accounts saying they want to hold the money indefinitely I’m working on taking legal action


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[JHerald]

Originally Posted by cikog

2k gbp is sitting.accoubt was limited because i reached 2500euros limit.tried to call many times they want another id. It is possible that they can check uk passport if it valid or no?

Also after creating this thread I did research on the forum and find thread with similar problem like me and one guy filled complaint with financial ombudsman and paypal let money to be withdrawed.

So what I did , I filled complaint to this institution. Will update how this will be going.
P.s. someone else have did this before?

There's a few reasons for the refusal of withdrawal;

1. You are holding a substantial balance, in a currency which is different from your country, which I base on the fact that your flag is Estonia.

2. The financial regulations in Estonia are different to those of the UK, therefore PayPal could be more inclined to refuse a release of funds.

3. Your account activities have indicated a severely high-risk to PayPal and for their protection, it is paramount that your verified identify is on file.

If you are using a stealth account on PayPal UK, ignore the second point, however the other two are still applicable.

Generally, it is not common practice for PayPal to retain funds for more than 6 months, however, due to the amount you mentioned, and any element of risk involved, they may have made an exception on your limitation.

After a quick check over the User Agreement, funds could be donated to a charity, should the account remain unresolved for more than X amount of time, depending on your country and their internal assessment.