Hi,
I have the same issue, I have two PP accounts and one is a business and other one is a personal,
Im login in to my US PP accounts via a dedicated IP, first they said im hiding my actual location and ask me to login from a regular internet connection inside US and try to withdraw funds but I cannot do that because im not inside US.
even I've tried many different ways but still they said im hiding my location, some times they wont talk about the location issue but they ask me to answer the public record information questions and it was not successful.
I talk to them many times and finally one representative help me to downgrade my business PP account to a personal one and ask me to withdraw the fund by accessing the below link
www.paypal.com/wdfunds
then I was able to withdraw the funds to my checking account.
The other personal PP does not have bank account attached and I had to talk to them many time to link a bank account, one representative help me to link a bank account after the phone verification is done.
So I have finally withdraw all the fund by accessing the above link
My advice is:
1). If you have a business PP got limited ,call them and ask them to downgrade to personal PP, or else you can try login to your account downgrade it to a personal PP by your self and go the above link and withdraw the funds to your linked bank accounts
2). You have keep calling them because some PP representatives wont ask about public record informations but they might ask for the phone verification codes
3). Make sure you can access the phone verification codes somehow, else it will be little difficult them to verify the account if not they might ask for the public record info. because they want to verify the account in anyways specially for US PP
4). If you have not link any bank accounts to your limited PP, keep calling them someone will help you, in my case they have ask for the phone verification and then only they allow me to add the bank account and i withdraw all the funds by accessing the above link
5). Keep calling them, dont be afraid to talk them, you just need to keep calling until you succeed
Thank you
Quote:
Originally Posted by ratusa377
(Post 921480)
I was also so , i can't withdraw money, please help me,
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