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  #1  
Old 08-20-2018
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Default Refund denied after limitation

Hello Friends, paypal said I can't refund any payment until after 180days and I needed to refund someone's money. please what can I do?
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  #2  
Old 08-21-2018
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Default Re: Refund denied after limitation

You can usually phone them and have them manually issue refunds
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Old 08-21-2018
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Default Re: Refund denied after limitation

Quote:
Originally Posted by JamesNorth101 View Post
You can usually phone them and have them manually issue refunds
yeah, I did but the customer support I spoke with said she cannot help.
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Old 08-21-2018
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Default Re: Refund denied after limitation

Try another agent Josephsm823 - when did you get the payment initially?
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Old 08-21-2018
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Default Re: Refund denied after limitation

As rsot mentioned, best to a) call again, speak to someone else, or b) send a message via the message centre.
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Old 08-21-2018
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Default Re: Refund denied after limitation

Call again but also,

Can the person open a case to get their money back?
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Old 08-22-2018
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Default Re: Refund denied after limitation

Quote:
Originally Posted by rsot View Post
Try another agent Josephsm823 - when did you get the payment initially?

I tried another agent and it worked out.
thanks a lot.
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