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  #1  
Old 06-02-2019
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Angry 180 Days permanente BAN. I need help

Hello everyone.

PayPal 180 days permanent ban arrived.
It happened after they requested:
- proof of shipments
- Invoice of supplier

All items are dispatched the same day, tracking number is always provided, I had zero claims open with ebay and paypal (ever) and in general didn't do many withdrawal requests (once a week, always the same amount).

My account is obviously stealth and I use fresh IPs (not vpns not proxies, nothing banned at all).
My Paypal was already fully verified (ID + proof of address) and 3 months old.
I sell on eBay, office items (papers, cellotapes, etc, nothing crazy!).

I do not do dropshipping, I hold all my items in stock
but I ship them from a post office in another city, may be they think
I run a drop shipping business and they banned me?

I am seeking the reason why they banned me, meanwhile I have appealed to the financial ombusdman here in the UK.

What else can I do? does anyone have any clue on why they could have possibly banned me?

Products are not high risk items, never had any complain from any clients, my IP is fresh and residential and not banned, my online behaviour is fine, not more than one payment a day or withdrawal a week with PayPal.
PayPal is verified by my own credit card and bank account matching the same name and surname and address of the PayPal owner so this is not the problem!

The ban arrived next after I provided shipment proofs and invoices, which they were obviously LEGIT! There is absolutely no reason at all to my eyes why they would ban my account and eventually they did so anyway.

I am not a newbie with PP and understand most of it but clearly not ALL of it.

If anyone can give me their opinion ,would be appreciated.


Cheers
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  #2  
Old 06-02-2019
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Default Re: 180 Days permanente BAN. I need help

No need to double post.
Could be the volume of items you were selling attracted their attention and they wanted to make sure youre legitimate by asking for those items.
Bottom line is youll have to give them what they want if you want a hope of getting the account back - if its even possible at this point.
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  #3  
Old 06-02-2019
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Default Re: 180 Days permanente BAN. I need help

Yes, I gave them everything, and it was perfect. They asked for trackings and invoice of supplier. It was all legit and the items also delivered with zero complaints!
They banned anyway! like no sense completely... any clue?

Quote:
Originally Posted by slokor View Post
No need to double post.
Could be the volume of items you were selling attracted their attention and they wanted to make sure youre legitimate by asking for those items.
Bottom line is youll have to give them what they want if you want a hope of getting the account back - if its even possible at this point.
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  #4  
Old 06-02-2019
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Default Re: 180 Days permanente BAN. I need help

You said you shipped from another city,what is the ship from address you registered with Ebay?
Can you appeal?
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  #5  
Old 06-02-2019
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Default Re: 180 Days permanente BAN. I need help

I shipped from an address 2km from the one registered on paypal, but they cannot see from where i shipped the items anyway...I cannot appeal, the account is terminated.

Absolutely random non sense crap this suspension!

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Originally Posted by agent006140 View Post
You said you shipped from another city,what is the ship from address you registered with Ebay?
Can you appeal?
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  #6  
Old 06-02-2019
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Default Re: 180 Days permanente BAN. I need help

it sounds like they have linked it to your suspended account??
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Old 06-03-2019
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Default Re: 180 Days permanente BAN. I need help

No... I use virtual machines for each account... different IP, different name, different address, different credit card and bank account and different items on ebay! 99,99% impossible to have it linked to any other account that has been blocked...
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Originally Posted by agent006140 View Post
it sounds like they have linked it to your suspended account??
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  #8  
Old 06-03-2019
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Default Re: 180 Days permanente BAN. I need help

Nothing can be perfect with PayPal.

Origin of the invoices may have upset PayPal.

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Old 06-03-2019
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Default Re: 180 Days permanente BAN. I need help

Origin of the invoice is a paper office wholesale supplier that sells A4 paper and cellotapes lol and it's legit... I have no clue any more about this whole situation, I start thinking it's just random right now... they decide to ban you well before you submit those information...
Quote:
Originally Posted by GreenBean View Post
Nothing can be perfect with PayPal.

Origin of the invoices may have upset PayPal.

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  #10  
Old 06-03-2019
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Default Re: 180 Days permanente BAN. I need help

I genuinely feel hopeless in regards to stealth at the moment.

If you are lucky enough to get passed the 1650 EU Limitation. You will need twice the amount of luck to pass the Supplier / Invoice / Tracking stage.

I did all of those things on my legitimate Paypal account selling high value electronics last year and passed them. Thankfully my genuine paypals are still in use using some semi-stealth ebays that I made with a variation of my real name/address. They are still working and I have money coming in as usual.

BUT I have had 5 stealths fail the EU limit now with docs from different souces so that's 5 genuine bank accounts now unuseable.

I have 1 more stealth account left. But even if that passes ... will I get passed the invoice / supplier stage, most probably not.

Basically stealth is perfect for the occasional hobbyist. Not for LTD businesses.
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  #11  
Old 06-03-2019
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Default Re: 180 Days permanente BAN. I need help

Quote:
Originally Posted by Banafinfoebay View Post
Origin of the invoice is a paper office wholesale supplier that sells A4 paper and cellotapes lol and it's legit... I have no clue any more about this whole situation, I start thinking it's just random right now... they decide to ban you well before you submit those information...
We are getting more reports like yours.

When a thread is made, we reply with a list of questions.

Getting more frustrating when a user is certain all has been done correctly.

Let the thread know when you hear back from the Ombudsman.

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  #12  
Old 06-03-2019
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Default Re: 180 Days permanente BAN. I need help

why not ask your supplier why?
if they have been contacted,?
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Old 06-03-2019
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Default Re: 180 Days permanente BAN. I need help

If they have been contacted, the invoice is legit, so why would that be a problem... and also I think that according to UK laws I think that they are not allowed to disclose any private information about their customers a part from when Law Enforcement contact them, am I right or wrong?


Quote:
Originally Posted by agent006140 View Post
why not ask your supplier why?
if they have been contacted,?
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  #14  
Old 06-03-2019
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Default Re: 180 Days permanente BAN. I need help

OP, you have been getting good advice from numerous people - good luck with the try
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Old 06-03-2019
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Default Re: 180 Days permanente BAN. I need help

Same to me i got 180 days hold. I complain still no email receive
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Old 06-04-2019
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Default Re: 180 Days permanente BAN. I need help

I need your help guys...

What should I do to not have my other PayPal accounts permently suspended? I am doing everything right from my side... I don't understand where the issue can be... Was it because the invoice didn't show the VAT number from the supplier? (I doubt so?).
Was it because the supplier was a third party supplier for the branded products I sold ? (in this case cellotapes lol).

Was it because the tracking number showed as shipped from a different city from the one registered in my PayPal? I mean, everyone should be free to ship their items from wherever they wish, isn't it?


Need help... really... my life depends on this, my bills and rent need to be paid and my only source of income is online sales...
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Old 06-04-2019
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Default Re: 180 Days permanente BAN. I need help

same happen with me,
they also close my account for 180 days.
i also given fulfill Oder and client invoice
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  #18  
Old 06-04-2019
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Default Re: 180 Days permanente BAN. I need help

did you use the same supplier for your suspended account?
something about you and your activities (past and present) tells Paypal it is the same person.
start a new stealth account,do you have family members who would let you use their account ,say your MOM?
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  #19  
Old 06-04-2019
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Default Re: 180 Days permanente BAN. I need help

I have 10 stealth account, none of them has every been blocked before l
No linking has happened...
Quote:
Originally Posted by agent006140 View Post
did you use the same supplier for your suspended account?
something about you and your activities (past and present) tells Paypal it is the same person.
start a new stealth account,do you have family members who would let you use their account ,say your MOM?
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