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-   -   190 days passed and still can't withdraw funds (https://www.aspkin.com/forums/paypal-limited/137701-190-days-passed-still-cant-withdraw-funds.html)

louis22 07-13-2020 11:00 AM

190 days passed and still can't withdraw funds
 
190 days have passed and I still can't withdraw funds from my limited EU Paypal account.

I read on this forum that you're supposed to receive an email once the 180 days have passed. I still haven't received any email.

When I login to the account and try to withdraw, I get an error saying: "There’s an issue with your account, You can contact us for help resolving it."

When I click on the notification about resolving my account problem, I get the "You can't use PayPal anymore" page.

I sent them an email last week and still haven't heard from them. I have a verified bank linked to the account.

Is this normal?

Vivandoencolor 07-13-2020 02:29 PM

Re: 190 days passed and still can't withdraw funds
 
you need to call be prepared for an id verify request

louis22 07-13-2020 03:05 PM

Re: 190 days passed and still can't withdraw funds
 
I've tried calling the support number in my account several times. It accepts my support pin, however, after some hold time a recording says all their phone lines are closed.

I also called the US support number (18882211161) and was unable to reach an agent. My support pin didn't work and a recording told me they cannot assist with my account over the phone.

@NasterXchange 07-13-2020 05:29 PM

Re: 190 days passed and still can't withdraw funds
 
Quote:

Originally Posted by louis22 (Post 1105603)
I've tried calling the support number in my account several times. It accepts my support pin, however, after some hold time a recording says all their phone lines are closed.

I also called the US support number (18882211161) and was unable to reach an agent. My support pin didn't work and a recording told me they cannot assist with my account over the phone.

It looks like many of their callcenters are currently closed due to covid19 issues. But I don't understand this, their agents could work just from home.
Anyway, keep trying.


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