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Buyer files Not As Described through PayPal scam
 

I am so sick of these foreigner buyers. So I have another foreigner buyer using a parcel forwarding address once again. Ship out the item and long behold 1 month later files a Not as described and empty box on PayPal. Never made attempt to contact me or anything with pictures. Went to file a dispute directly with PP. Leaving my account in negative balance.

Anyone knows should I fund the negative balance on PayPal?

Does PayPal go with eBay policy where you send to parcel or freight forwarder address once it delivered, Money Back Guarantee is voided.

Does anyone know how to block these foreigner buyers? Lost a whole this month because of them.

Re: Buyer files Not As Described through PayPal scam
 

Do you use the ebay international shipping program? I took that off so no more international sales.

Id rather sell in my home country as its less fuss, and when you send a parcel to another country, for the most part, the buyer lacks communication because of time zones and other factors.

Re: Buyer files Not As Described through PayPal scam
 

You previously had advise on this, why all scammers coming to your shop must be reason? Only you can tell this maybe you needs to change product line

Re: Buyer files Not As Described through PayPal scam
 

Actually in the process of changing my product line. Sick and tired of this. BS. If anyone knows if PayPal honors eBay policy that would be great. This is last months sale not this month. I haven’t had any issues with domestic sellers.

Re: Buyer files Not As Described through PayPal scam
 

eBay international program is pretty smooth for me. But I did get one or two buyers who had issues but isn’t like what I’m facing now with parcel forwarding customers.

Re: Buyer files Not As Described through PayPal scam
 

So you're shipping to address not on their paypal?
Well i would just cancel next time if i see forwarder address.

Re: Buyer files Not As Described through PayPal scam
 

90% you'll lose the case.

I don't sell to foreigners period. Local within the same country only.

The seller protection for in country is already crap and you basically get NO protection for shipping international.

Re: Buyer files Not As Described through PayPal scam
 

INAD-there is no seller protection for INAD,makes no difference whether he is overseas or domestic.

Re: Buyer files Not As Described through PayPal scam
 

How should should proceed with this. Buyer claiming as empty box which is false. Going to standing lose 600-700$ from this. Definitely changing my product line. The buyer purchase was month ago. Should I just ask him or her to just ship it back?

Re: Buyer files Not As Described through PayPal scam
 

If he files Paypal INAD case,PAYPAL has recently amended its policy,buyer may no have to return the item and seller may be asked to pick up return shipping.
Is there insurance,since it is an expensive item?

Re: Buyer files Not As Described through PayPal scam
 

Yeah had it insured. I asked the buyer to sent me pictures but highly doubt it the buyer will cooperate. I stated that in the message during dispute.

Got a negative balance. Should I just fund the account.

My goal is to make the scam buyer life a living hell so it might deter from hurt others.

Re: Buyer files Not As Described through PayPal scam
 

How do you protect against that or has to be done manually?

Re: Buyer files Not As Described through PayPal scam
 

if you have insurance,you should be able to file claim,no need to show picture,who is the insurer?
You may need him to co-operate when filing claim.
if he uses a forwarding service in y our country,unless you know it is a forwarding address,else no way to block him.
Does he have a UK Ebay account?

Re: Buyer files Not As Described through PayPal scam
 

The shipping carrier will ask for pictures in the claim because the value of the amount or it would be denied right off the bat. If the case is actually true, the buyer would have no problem showing pictures. I even wrote that in the dispute. I even told PayPal. Going to see what happens. I rather make it hard for scammers then letting it just go. I know it loss. But don’t want it to make it easy for this scammers to scam others at this point. Acting as deterrent.

Re: Buyer files Not As Described through PayPal scam
 

"Foreigner" buyers. Another victim of the dreadful globalization. Yeah, if you dont like to sell utside your home town, you maybe should go offline and sell... or, what about the easiest solution, dont sell to anybody who you dont like?

Apart from this, just never ship anywhere else than Paypal address. That is the first step. Then, use tracking IDs and make pictures of the item and the package with the customers address.

This is what I have done for years and you know what happened? I won most of these disputes but then, I lost one and I added another measure. For every item above $500 I make a video of the packing process and the actual drop off to DHL/UPS.

Re: Buyer files Not As Described through PayPal scam
 

it should not a big deal for your buyer to show an empty box,insurer sometimes want to see if the outside box is damaged or tempered with,but whther it is tempered,damaged or fine,insurer would have to honor the claim unless it can prove fraud.On ebay you can block regions or countries,and indviduals,like I bloc Africa,Middle East except Israel,and Eastern Europe,but if he has a UK account and use a UK forwarding service,he is just another UK buyer to you,

Re: Buyer files Not As Described through PayPal scam
 

I am going to actual do that he has chinese PayPal account.