update: I spent a few hours online searching for info about the above. I found 2 email addresses for cases like this. I sent a polite email describing what had happened to the following 2 email addresses:
executiveoffice@paypal.com PPELCE@paypal.co.uk (as the account was in the UK)
I received a reply from
service@paypal.com stating that I had messages and should login. I did and saw that the balance was restored to normal, the funds were there again. The message said they needed an ID showing address, DOB etc to allow me to withdraw. I uploaded a driver license and today I received 3 emails saying the same again: account is permanently limited, cannot use it anymore, etc etc. Total nonsense. All over again.
As the money was there in the balance, I tried to withdraw again. And 30 minutes later it was in the bank. Totally unexpected happy ending.
What can we learn from this experience?
1. violations that permanently limit the account are clearly explained, I read them all, so we all abuse the system, one way or another. Creating stealth accounts is against Paypal terms but not against the law. Other violations are against both. End result: an account may get permanently limited without appeal anytime, so you just discard the account and move on. No need to waste time investigate the reasons;
2. as the above can happen anytime, do not leave more than you can afford to lose sitting in the balance;
3. to recover he funds after 180 days is possible but Paypal will create all sorts of hindrances, both technical and human (customer service reps) to mislead you. In facts, they are right about this: most of the people, including many who wrote on this thread, would give up, accepting as a fact that Paypal can indeed confiscate your money if you break the rules. I believe they can't do it legally, but will try their very best to persuade you it is their right and screw you.
I hope this thread is useful to some members.
Thank you for your support in this case.
Cheers,
ixxx
