| |  | | | koalawash | 01-23-2008 04:41 PM | Paypal Limited - PayPal Limitations - the Definitive Thread on what to do, what not EDITOR'S NOTE: This thread shows the history of our battle against PayPal limitations. But the bottom line remains: All newer PayPal accounts will be limited and asked for some verifying information, including social security number, at some point. No matter what. There are however techniques that can be utilized to delay the inevitable, and to assure that this is but a temporary rather than permanent limitation.
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Has anyone else received this message from Paypal before? The funny thing is that I haven't even DONE anything with the bank account I used, save for having PP make those 2 small deposits. Is this just another one of those bogus security concerns they always come up with to randomly screen certain accounts? Quote:
Paypal is constantly working to ensure security by regularly screening the accounts in our system. We recently reviewed your account, and we need more information to help us provide you with secure service. Until we can collect this information, your access to sensitive account features will be limited. We would like to restore your access as soon as possible, and we apologize for the inconvenience.
Why is my account access limited?
Your account access has been limited for the following reason(s):
Jan XX, 2008: Our system detected an unusual use of funds from a bank account linked to your Paypal account.
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| hateebaymorethanyou | 01-23-2008 04:48 PM | Did you log in to be sure you have been limited? It could just be one of those many many many ⊗⊗⊗⊗ emails going around. I never get too upset with them until I check my paypal ( and NOT by clicking the link in that emailk either ) ... if I'm limited in there .. then I'm PO'd! |
| koalawash | 01-23-2008 04:53 PM | Actually I never look at emails from either eBay or Paypal. Logging in to the Paypal account was how I found out about this in the first place. |
| koalawash | 01-23-2008 05:06 PM | That's what I suspected. But why would they do this when I haven't made a single transaction yet? I guess it's just the sheer bad luck of falling under one of their random limitations. |
| ebaynoway | 01-23-2008 07:23 PM | New poster here...
I received the same message on Sunday. Paypal wanted to verify my bank acct with the 2 deposits and verify the cc billing address by phoning me with a code. So I receive the call, and it says thank you for verifying the code. I login to my acct and it says that verification failed because the phone number didn't match any phone records ( I was using grandcentral). Now they are sending a letter to verify. Unfortunately, the address listed in bunk. So I have no chance in hell of lifting the limits on the acct. What really sucks is the next day I had 2 payments come in for over $500 and paypal won't even let me refund the buyers. |
| ebayhateluv | 01-23-2008 07:32 PM | Hi- can you Email your buyers-tell them your acct was hi-jacked..to immed dispute the trans.. and then it should let you resolve by 2 means; a.) refunding or b.) providing proof of refund..Then- try to complete sale another way- even offering Free shipping if they send a Money order maybe? -- Also-sounds like both of you may have been linked to a Previous ebay acct? that went down maybe? If not- then if you can't provide PP the info they want, you've gotta move on... ;) |
| koalawash | 01-23-2008 07:34 PM | Hmm.. I seem to recall another thread in the Paypal subforum where somebody mentioned the same thing. It's totally ridiculous to think Paypal would require a *listed* phone number on top of everything else. My guess is that this really is just a random occurrence, and that if you make say 10 accounts maybe 3 or 4 will get this pulled on them right away. Not really sure, but I hope I'm right. |
| koalawash | 01-23-2008 07:36 PM | Quote:
Originally Posted by ebayhateluv
(Post 21716)
Hi- can you Email your buyers-tell them your acct was hi-jacked..to immed dispute the trans.. and then it should let you resolve by 2 means; a.) refunding or b.) providing proof of refund..Then- try to complete sale another way- even offering Free shipping if they send a Money order maybe? -- Also-sounds like both of you may have been linked to a Previous ebay acct? that went down maybe? If not- then if you can't provide PP the info they want, you've gotta move on... ;) | I don't know about being linked. The one time I had that happen to me (long ago) they actually mentioned the name of the account I was linked to. Not so this time around. Actually eBay hasn't even done anything yet. At least so far, this is purely a Paypal issue.
What I did was sent the buyer I had a message talking about how Paypal limited my account for no reason and that they should just go directly to Paypal to get the money. |
| ebaynoway | 01-23-2008 07:36 PM | I emailed the 2 buyers. One responded thus far. She cannot cancel on her end and insists that I have to refund on my end, which is utterly impossible. So I tell her to file a claim to get her money back. She does and I go into paypal to respond to the claim. I choose to refund the buyer. I get an error message saying due to my account being limited, I am unable to refund the buyer. WTH, I have no way to clear this up. I am at a loss. So far the ebay acct that it is tied to, is still up and running. |
| koalawash | 01-23-2008 07:39 PM | Tell her that Paypal is holding her money hostage and there is nothing you can do. At the very least it's one more person aware of how much Paypal blows. |
| koalawash | 01-23-2008 07:40 PM | ebaynoway, how old was this account you mention here in your case? |
| ebaynoway | 01-23-2008 07:41 PM | Quote:
Originally Posted by koalawash
(Post 21721)
ebaynoway, how old was this account you mention here in your case? | It was about a month old. I had made a few small purchases with it, but had not received any payments at the time of the limitation. |
| koalawash | 01-23-2008 07:42 PM | Wow, that's pretty bad that they would do it after all that time. Mine was only about a week old at most so I wasn't terribly surprised. |
| ebaynoway | 01-23-2008 07:42 PM | Quote:
Originally Posted by koalawash
(Post 21720)
Tell her that Paypal is holding her money hostage and there is nothing you can do. At the very least it's one more person aware of how much Paypal blows. | That is what I did, and I referred her to the paypalsucks site. |
| coolandcalm | 01-23-2008 08:42 PM | Good thing you did, the more people who know how paypal really operates the better. I heard rumor that they are in trouble financially due to all the mis-management and are limiting accounts with high dollar amounts to hold the funds for 180 days because they can, then pay their bills with the interest. |
| koalawash | 01-23-2008 09:17 PM | Hmm.. now things may be getting a bit dicey. eBay isn't starting to crack down harder on all ING accounts by any chance, are they? |
| ebaynoway | 01-23-2008 09:32 PM | Well, my bank acct did happen to be an ING acct.... food for thought. |
| koalawash | 01-23-2008 09:37 PM | Wow okay that helps.. something is very fishy here.. |
| ebaynoway | 01-23-2008 09:40 PM | e-trade savings accts online are easy to open with no minimum. I have a recent paypal acct using them and have had no issues thus far. So that is another option to opening an acct at a b&m bank. |
| koalawash | 01-23-2008 09:42 PM | Does etrade support multiple accts as well?
I still find it hard to believe they would just start cracking down on every single person who uses ING now.. geez. |
| ebaynoway | 01-23-2008 09:53 PM | Quote:
Originally Posted by koalawash
(Post 21742)
Does etrade support multiple accts as well?
I still find it hard to believe they would just start cracking down on every single person who uses ING now.. geez. | I am not sure, I have only opened the one so far. I will have to try to open another and see if it does in fact support multiple accts.
I too cannot imagine busting everyone using ING, but this is paypal we are talking about. |
| Jonas | 01-24-2008 10:40 PM | Quote:
Originally Posted by coolandcalm
(Post 21735)
I heard rumor that they are in trouble financially due to all the mis-management and are limiting accounts with high dollar amounts to hold the funds for 180 days because they can, then pay their bills with the interest. |
Unfortunately, since ebay owns paypal it isn't visible in paypal's earnings per share, which would show negative earnings per share if it was true. |
| ebaynoway | 01-24-2008 10:48 PM | Savings are used just the same with paypal as checking accts are. I have had several accts with savings accts, and had no issues for the most part. |
| Chris Hanson | 01-24-2008 11:00 PM | Quote:
Originally Posted by ebaynoway
(Post 21744)
I am not sure, I have only opened the one so far. I will have to try to open another and see if it does in fact support multiple accts.
I too cannot imagine busting everyone using ING, but this is paypal we are talking about. | Of course, they read this forum and adjust accordingly |
| DogFacedBoy | 01-24-2008 11:02 PM | I got a limitation from PP wanted more verification. I of course can not withdraw, but they will gladly allow buyers to throw their money into the Paypal bottomless pit. I was able to refund all buyers from the previous day before I shipped, sent them all emails explaining and then just for good measure I sent a refund to someone who already had received their item, just so the $ wouldn't be sitting there for PP to feed off of and hold hostage,
Flushed over $300 this way |
| koalawash | 01-24-2008 11:15 PM | Quote:
Originally Posted by Chris Hanson
(Post 21883)
Of course, they read this forum and adjust accordingly | "accordingly", like killing a housefly with several tons of dynamite! ;) |
| koalawash | 01-24-2008 11:28 PM | This is the thing that really gets me.. they claim that they "detected" unusual use of funds from your bank account, when in reality they have no clue of anything that goes on in your bank account! I found out long ago that Paypal will not hesitate to tell flat-out lies when it serves them, but I'm amazed that so many people apparently buy this excuse. |
| tvaughan08 | 01-25-2008 03:53 PM | Never saw that before, however I don't use paypal that much |
| christianbale | 01-26-2008 03:39 PM | Can I save this account? Here's the story,
I have an older account that has never been used. However, it is limited with no funds or activity on it.
The limitation is asking for basic Address Confirm/Bank Account.
I added the bank account without a problem. I added a CC & Phone number, but that is what went wrong. I accidently used the wrong CC with a different address. It isn't linked to anything else, but now it is limited due to the different address. This limitation was done instantly after I provided the CC with different address. Basically the limitation was done because of mismatching addresses. That is what I think happened.
So,,I went to verify by phone and messed up due to inexperience with grandcentral. I wasn't quick enough and the call was dropped. Now they're sending verification through mail. The address is poopy, so I can't get it.
Is there a way to recover from this? Perhaps add another CC with the good address? Or call saying it is an old address and there is no way of checking it? Not sure how or what to do from here.
Bank account is verified
CC is confirmed but with a poopy addy
Phone # is added and confirmed through mobile, but not regular
Last step is confirming code through addy, but not possible |
| ebayhateluv | 01-26-2008 06:02 PM | HI- theres been a few posts on this..
--I personally have never had this problem, but from what Ive read- It seems to me folks do a usps (dot)com, change of address , from that poopy address to your own, so you can get that piece of mail...
--ANY others, can help here?? |
| californiadreamer | 01-26-2008 06:41 PM | when you do a change of address you have to use a credit card to do so (think it was a dollar) just to verify the person doing so is supposed to. I did it successfully with a gift card that matches the person. |
| Jonas | 01-26-2008 11:34 PM | Quote:
Originally Posted by koalawash
(Post 21896)
This is the thing that really gets me.. they claim that they "detected" unusual use of funds from your bank account, when in reality they have no clue of anything that goes on in your bank account! I found out long ago that Paypal will not hesitate to tell flat-out lies when it serves them, but I'm amazed that so many people apparently buy this excuse. | Ebay and paypal tell flat out lies claiming paypal is safe. |
| christianbale | 01-26-2008 11:46 PM | good, that is what i was going to try next
i have everything setup, just made a mistake, and was hoping it was fixable
wasn't sure if i could just add another cc with a non poopy address and it would solve the issue
i will find out soon...
gracias to both of you |
| DogFacedBoy | 01-27-2008 12:03 AM | Wow does this mean you can register a bogus address and then just fill out a usps change of address and get everything forwarded to an actual address?
Kind of does for snail mail what GrandCentral did for phone verification |
| christianbale | 01-27-2008 12:22 AM | yes, there are a few ways of doing this...
that is what i currently have setup,..but i made a mistake and used the wrong one
i will now have to label or keep a record of my cc's so this doesn't happen again |
| koalawash | 01-27-2008 12:57 AM | And I'm still amazed how many people buy that, too.. :( |
| koalawash | 01-27-2008 01:03 AM | Someone please post back here and let us know if this address forwarding thing works for them.. I'm so anxious to know. |
| ebayhateluv | 01-27-2008 03:46 AM | FYI, GUYS;
I read in a column last year these Amazing facts:
a.) Paypal itself says they have 100 Million Members
b.) At any one time "1 percent" of their members have some sort of limitation
c.) So, that's 1 Million Accts Limited
d.) The "Average" pp acct has $45 in it
e.) Mine has always had more than that, so some acts must only have $1 in it when ltd??
f.) anyhow, to do the math: 1 ,000,000 accts limited x $45 = $45,000,000
Theyre sitting on Forty Five Million Dollars of OPM (others Peoples Money)-- 24x7??
---Nice Interest for FREE--huh?? |
| f1br3opt1c | 01-28-2008 08:54 PM | Paypal Limited - PayPal Limitations - the Definitive Thread on what to do, what not Ok i just got a call from Paypal, and they asked me some stuff about Spyder Ski jackets im selling which are Replica's gotten from China. I told them i got it from Malaysia and re-sell it. After like 10minutes my paypal is frozen. They want reciepts and suppier info for 5 transactions i completed which are Spyders and a few other stuff.
Should i tell them i get it from China and give the china suppliers info? Or is this a bad idea? I just emailed them saying i buy it from a Store here and sell them and it was bought long time ago so i dont have the reciept.
Please give me ideas, this is my main account :( |
| ebayhateluv | 01-28-2008 08:59 PM | Personally, I think they know CHina is Famous for Replicas, as is Japan, Asia..
---Some folks say that Paypal EMPLOYEES like that supplier info to sell themselves??
--As for your answer-- I'd probably take photos of the goods, upload the stock to them, this will show you have sufficient stock to fill the orders,
--as for Receipts for them...??? | | All times are GMT -5. The time now is 02:36 PM. | |
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