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Old 01-24-2011
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Default PayPal Dispute - Dont have Tracking code

Hello,

I am opening this thread as I am very much frustrated with PayPal's Policy.

I am from Asia and there are certain countries who do not have EMS available from my Country. In that case, I have to send a registered parcel which do not have tracking facility available.

I have lost almost 2k in the previous year because of the same on different occasions but somehow the amount was recovered as buyer's agreed to pay.

But now, recently I got into same problem, I sent item worth 1kUSD to Taiwan where EMS is not available from my regions. Buyer opened a dispute, escalated it and now do not respond to my emails. PayPal made a decision in the buyer's favour and refunded. However I had entered the shipping reciept. But now neither I can appeal nor buyer responds, which I assume that he has got the items and now just dont wanto pay back.

What options do I have now?
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Old 01-24-2011
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A registered parcel will have tracking. And even with registered, I don't think PP will cover sellers shipping outside of their respective countries.

And if I recall, they'll only cover sellers residing in Canada as well as USA. Unless they changed their tos.



PS: You are in India... that's not Asia in a sense.
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You did not get me, I am not asking for the shipping charges, I want to know, I sent the items, paypal refunded, buyer not responding, what can I do now? Its a matter of 1kUSD which is quite an amount here.

And Registered parcels here do not have option for tracking, tracking is only available when items sent through EMS.
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Old 01-24-2011
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There is nothing you can do, I'm sorry to break the news to you. 1KUSD is a lot anywhere.

I don't know about your country's story of "registered" parcel, but registered means it has a tracking. If it doesn't, then it's not registered.

Either way, there's nothing else you can do since the funds have been refunded. PP's seller protection policy is limited in 99% of the countries in the world.
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:(

This is what happens when one has monopoly
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