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-   -   Limited twice PP asking for same info (https://www.aspkin.com/forums/paypal-limited/31078-limited-twice-pp-asking-same-info.html)

djmusic 05-05-2011 10:47 AM

Limited twice PP asking for same info
 
So one of my accounts got limited about 3 weeks ago. They asked me to change password, verify email and provide address verifcation. I completed all three and the limit was lifted. Yesterday I get the same limit again. Anyone care to shed some light on why this is? DO I send them them the same info for address verification again?

ShadyOne 05-05-2011 07:33 PM

Did you create this account yourself? buy it from someone? use a family members?

My logic is because eBay can sometimes ask for these when an account info/data changes drastically.

unkown5454 05-05-2011 07:51 PM

Are you buying things outside of eB ay using the same Pa yP al account? This limit happens all the time in that situation.

Send the same information. It has happened to me on many already verified accounts.

GreenBean 05-05-2011 07:55 PM

@shady, Behave. :rolleyes: Answer his question without more inane questions. :nono:

@djmusic, yeah paypal are known to do limitations like that within a short time frame.

If you are comfortable with talking to them, consider calling from a secure phone to see wtfudge is going on. Maybe that the account does not 'quite' meet their definition, if you get what I mean. So they poke you again.

Now, play your coolest happy customer role. But bear in mind, the account is flagged.
Good Luck

djmusic 05-05-2011 11:05 PM

this is completely outside of ebay. and yes it was purchased from a reliable seller on here. will wait and see what happens

unkown5454 05-06-2011 01:50 AM

Quote:

Originally Posted by djmusic (Post 226373)
this is completely outside of ebay. and yes it was purchased from a reliable seller on here. will wait and see what happens

I can't explain it much, but lately PP has been getting crazy, even when some of my accounts make small purchases outside of eB ay. Anything done with eB ay is fine, but the minute I make an outside purchase, it triggers reverification and I just keep sending the same stuff and everything goes back to normal in 24 hours. VERY ANNOYING :(

ShadyOne 05-06-2011 02:08 AM

Quote:

Originally Posted by djmusic (Post 226373)
this is completely outside of ebay. and yes it was purchased from a reliable seller on here. will wait and see what happens

Yeah, I meant PP not EB anyway. :D

Was this the first sale when they limited you or have you done many sales before with this PP account?

Just do what GB said and phone them, get a quick answer if possible and let us know what they said. I would like to know the solution for this one as well. Thanks.

tenggo 05-06-2011 08:28 AM

you might also be getting this if you are logging on from a different computer. when i was traveling and needed to use internet cafe, i would get limited every 2 weeks, sent them same info every time...

djmusic 05-06-2011 08:58 AM

my account is a couple months old. I have received many payments (~75) so its not the first. also using the same computer/IP. will let you know what happens


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