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Old 11-13-2013
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Default Going in circles with Paypal limitation. Someone please advise??

  • 7 year old account
  • recent pp limitation
  • was selling too fast this month

Got limit by paypal and they're asking for a list of stuff. I cannot proceed due to no option. Allow me to explain via photos:


^^2 last thing I must verify. I clicked on resolve on proof of delivery. Get to this next screen:




^^No list of items to provide tracking number appeared. I clicked continue and the above error populated. I am stuck. I have no where to go but back to the resolution screen.

-- Next I clicked resolve for proof of invoice. I get the following screen:



I choose option 3, simply because I do not want to fax or call in for anything. I get an error on the following page:






OMG... I'm going in circles! I feel like pp set this up so there's no way to free myself from this limitation and I must call in. Any suggestion of what I can do here?

For the tracking portion, I manually uploaded all tracking for all sales. Every sales I made from this account has a tracking # on it. Any ideas? Thanks
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Old 11-17-2013
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Default Re: Going in circles with Paypal limitation. Someone please advise??

message them, they give you whole list, but when a real person look at it then they specify what they want remaining missing
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Old 11-17-2013
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Default Re: Going in circles with Paypal limitation. Someone please advise??

I have similar with the tracking part...

I am going to call them tomorrow, see if they can sort that out
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Old 11-18-2013
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Default Re: Going in circles with Paypal limitation. Someone please advise??

you probably could add the trackings to the transactions themselves, then the request about that should appear as completed
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Old 11-20-2013
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Default Re: Going in circles with Paypal limitation. Someone please advise??

Yes have added tracking manually. I'll try calling them. Will update with result soon.
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