Forum

"We're sorry, we can't send your payment" ERROR
 

I get the message "We're sorry, we can't send your payment right now."

The paypal account is stealth, and I've sold $250 worth of stuff on eBay that cleared the paypal account.. Is it because I tried sending the money only hours after it was cleared from the hold?

Thanks.

Re: "We're sorry, we can't send your payment" ERROR
 

Most likely.
Also, is this the first time youre trying to send a payment from this account? How many times have you logged onto this account from the Windows user account youre using now?
Paypal check the cookies and flash cookies and if they notice theres no history for the account associated with the computer (or windows user account) youre trying to send the payment from then you can get that error message.
Log into the paypal a few more times and try to send the payment. If it still fails wait a few days then try again. it should work in a few days.
Make sure though that youre logging into the paypal account from the SAME windows user account and that the cookies and flash cookies are kept so paypal recognizes the computer/windows user account. Otherwise youll keep running into the same problem - at least until the account is more established.

Re: "We're sorry, we can't send your payment" ERROR
 

Thanks for the fast reply!

I no longer use windows computer users for each account, I do everything mobile, with my hotspot device.

If the account was limited, I wouldn't be able to withdraw to a bank, right?

Re: "We're sorry, we can't send your payment" ERROR
 

You can after 180 days

Re: "We're sorry, we can't send your payment" ERROR
 

It might be a soft hold.
Wait 3 to 4 days and try again but do not clean it completely out.

Re: "We're sorry, we can't send your payment" ERROR
 

So if it's a soft hold, what exactly does this mean?

Thanks.

Re: "We're sorry, we can't send your payment" ERROR
 

Do you have vcc linked to your pp account I had this happen went to view limits linked vcc and I was able to send. Another time it happened I already had vcc linked still would not send but it just went away after 24 hours from when I got the payments.

Re: "We're sorry, we can't send your payment" ERROR
 

They are looking at the account.

Re: "We're sorry, we can't send your payment" ERROR
 

Yes, but what does it entail?

Re: "We're sorry, we can't send your payment" ERROR
 

It means your account is flagged as paypal check it out. Until you get the next communication and/or the ability to send funds, you may not have a specific reason for any of this.

Other than paypal hold up payments.

Re: "We're sorry, we can't send your payment" ERROR
 

Okay, let me ask you this then. I was able to withdraw the money to my bank account, however, it's going to get sent back as the names don't match.

Do you think when it gets sent back I'll be able to transfer it to another account?

Thanks.

Re: "We're sorry, we can't send your payment" ERROR
 

i had this exact thing happen to me today. it will let you pay for items on ebay or any other website that accepts paypal payments. i too did my entire stealth routine from a mobile phone. i have another stealth on a another phone that has just started selling items i wonder if this is going to happen to me t\on that one.

Re: "We're sorry, we can't send your payment" ERROR
 

Going to depend if the account stays unlimited.

You are at a waiting stage.

:pout:

Re: "We're sorry, we can't send your payment" ERROR
 

That's good to know it'll let you pay for things on eBay and websites. When my money is returned to the paypal account I will try again and update this thread.

Vital information to come! ;)

Re: "We're sorry, we can't send your payment" ERROR
 

Before you added the bank to your paypal account did you search the thread that our members have posted banks that accept and were successful with mismatched names?

Re: "We're sorry, we can't send your payment" ERROR
 

Sending money? I would wait 24-48 hours before doing that again. Try it again afterwards and it should clear up, after all it's just waiting time.

Don't really know if Paypal is "looking at the account," per se, but their automated system is causing that error on purpose. Usually detects if transfers are too quick.

Just speaking from personal experience..

Re: "We're sorry, we can't send your payment" ERROR
 

I know which banks allow mismatched names and which don't, so I didn't need to search. I withdrew spontaneously to see if the account would allow it.. It was a mistake, but then again, I had to find out if the account was truly limited or not.

Re: "We're sorry, we can't send your payment" ERROR
 

Okay, I will wait at least 24 hours next time.

I don't think they are looking at the account either.. I think it was an automatic system error to combat money laundering or something lol..

Thanks.

Re: "We're sorry, we can't send your payment" ERROR
 

yes exactly. dont think you are under investigation or anything. :P

Re: "We're sorry, we can't send your payment" ERROR
 

you are sending to another paypal right? not to the bank.....this is something that happens alot, and accs are not necessarily new ones too....sometimes you can send smaller amounts several times, eg. $20, until it hits a limit, then wait 24 hours and do it again, repeat til cleared.....I think it is automated, they are not, at least not closely manually looking at it and not particularly serious, all mine it happened to worked out ok......

Re: "We're sorry, we can't send your payment" ERROR
 

@OP, what bank did you use? Institution I mean

Re: "We're sorry, we can't send your payment" ERROR
 

First bank and trust.