Forum

UK PayPal got limited, help me!
 

So I sold something on Sellfy and right after, I get an email saying that my PayPal account got limited because:

"We're concerned that someone is using your PayPal account without your knowledge."

I followed the steps in order to remove the limitation, I guess but the third step is just blocking me from unlimiting my PayPal.

They want to call me to verify my identity. What questions do they ask when they call?

Re: UK PayPal got limited, help me!
 

It is normally an automated call. You usually need an area-specific landline number for this type of limitation.

Re: UK PayPal got limited, help me!
 

Yeah, I think they don't call mobile numbers but landline instead.

What questions do they ask, though? (whether it's automated or not)

Re: UK PayPal got limited, help me!
 

You enter a PIN number. There are no questions.

Re: UK PayPal got limited, help me!
 

Are you sure that's all they need?

Re: UK PayPal got limited, help me!
 

Without seeing the actual limitation on your account it is impossible to say.

If it is a "Confirm Location" limitation then it is fully automated and you won't speak to anyone. Completing the steps successfully will result in the account being restored without a manual review.

Re: UK PayPal got limited, help me!
 

I will post screenshots in a second.

EDIT: Here's the picture.
EDIT 2: The alternatives are phone call and photo ID (which I don't want to do)

http://i.imgur.com/7bqXaWl.png

Re: UK PayPal got limited, help me!
 

I'm fairly sure it's automated. Only way to find out is take the call. If a real person is on the other end just hang up (if that's what you plan to do).