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Old 10-26-2014
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Default UK PayPal got limited, help me!

So I sold something on Sellfy and right after, I get an email saying that my PayPal account got limited because:

"We're concerned that someone is using your PayPal account without your knowledge."

I followed the steps in order to remove the limitation, I guess but the third step is just blocking me from unlimiting my PayPal.

They want to call me to verify my identity. What questions do they ask when they call?
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Old 10-26-2014
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Default Re: UK PayPal got limited, help me!

It is normally an automated call. You usually need an area-specific landline number for this type of limitation.
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Default Re: UK PayPal got limited, help me!

Yeah, I think they don't call mobile numbers but landline instead.

What questions do they ask, though? (whether it's automated or not)
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Default Re: UK PayPal got limited, help me!

You enter a PIN number. There are no questions.
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Default Re: UK PayPal got limited, help me!

Are you sure that's all they need?
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Default Re: UK PayPal got limited, help me!

Without seeing the actual limitation on your account it is impossible to say.

If it is a "Confirm Location" limitation then it is fully automated and you won't speak to anyone. Completing the steps successfully will result in the account being restored without a manual review.
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Default Re: UK PayPal got limited, help me!

I will post screenshots in a second.

EDIT: Here's the picture.
EDIT 2: The alternatives are phone call and photo ID (which I don't want to do)


Last edited by Glacial; 10-26-2014 at 06:05 AM.
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Default Re: UK PayPal got limited, help me!

I'm fairly sure it's automated. Only way to find out is take the call. If a real person is on the other end just hang up (if that's what you plan to do).
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