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Old 11-11-2014
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Default Paypal UK soft limited, what to do?


I'm from the UK. I have a personal UK Paypal account under a different name. I was using it for a legitimate online business. I received $900 payment from a US website and paypal limited my account.

When I go to resolution centre, the third step says:
"Validate your Account Information"
Tooltip: "We need to confirm that your phone number matches your address."

When I click on "Resolve" I get this screen:

When I click continue it shows this page where it says: "Enter your card information below, then click Add Card below to continue with Phone Confirmation."

What card should I use? Can I use 3V gift cars (link)? These cards seem to be hard to find. I couldn't find any in a few stores I looked in North London. Is 3vprepaid prepaid the best option for UK? Do other VCC's work? Can I use a mobile phone number for phone verification?

Also it has been now 180 days later and I received the email below. But I guess that doesn't help because of the bogus name on PP.

Any help will be appreciated. Thanks.
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Old 11-12-2014
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Default Re: Paypal UK soft limited, what to do?

You need a not add cc details from your plastic card :-)
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Old 11-12-2014
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Default Re: Paypal UK soft limited, what to do?

Mobile numbers do not get the job done here.

You will need a geographical number and a VCC that does not bypass the AVS
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Old 11-12-2014
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Default Re: Paypal UK soft limited, what to do?

I find it a lot easier to deal with this by click Confirm your address and upload a utility bill. It saves you having to add a phone number and then go and buy another VISA gift card
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Old 11-12-2014
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Default Re: Paypal UK soft limited, what to do?

Welcome to the forums - utility bill is an easy way to go about and then add vcc for security. Is your pp verified with bank?
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