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Old 11-26-2014
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Default How do i refund?

Ok so i sold some items then paypal got limited, Now a buyer wants a refund when i log into the limited paypal the payment is still pending but shows no option on how to refund
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Old 11-26-2014
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Default Re: How do i refund?

If no refund option on transaction details page just shoot an email to pp and they will refund it
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Old 11-27-2014
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Default Re: How do i refund?

call in, they do it on the spot
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Old 11-28-2014
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Default Re: How do i refund?

What it know is that for a limited account, can u still refund .
Just go to the transaction details and then press issue refund . They allow this w limited paypal

Once u do this , if the buyer still has a problem, ask her to call paypal to conform the refun
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Old 11-28-2014
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Default Re: How do i refund?

You would still want to get your auction fees back I assume.
Does anyone know if in this sort of situation the 'cancel order' on ebay would work? since it refunds the payment automatically as well - will paypal process the refund?
Maybe OP should try doing that and report the results.
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