paypal frozen my account with 1300 usd in it, i can't log in.

[aquabats]

Okay story starts here. I had a limited paypal with 1300 usd in it. Both ebay and paypal are stealth.. 1 month ago, i received an email saying i could withdraw the money.

So i signed in today and tried to add a new bank account and paypal didn't let me do it.

I called them and they said that my account was not limited permanetly so i had to send them my id and utility bill so they will either let me add a new bank account or reinstate my account.. I have sent them the documents they asked.. with the help of someone in this forum.

I have sent them documents and 20 minutes later my appeal is denied.. Now i cannot sign in to my account nor i can withdraw the money i receive the following error message when i try to sign in : '' we're sorry but we're having trouble logging you in. Please try again.''

I think they have frozen my account.. But what happens to the money? according to law in my country, they cannot hold the money forever or sieze it.

Should i call them back? please help, that bever happened before. Btw, appeal denial email is here:

For the safety and security of the PayPal network, we often review accounts
for potential risks. After reviewing your account, we have decided to close
it because of security issues.

We are making every effort to minimize any disruption to your business.

If your PayPal account balance is zero, and you have no unresolved buyer
complaints or chargebacks, your account will remain limited.

-----------------------------------
Disbursement options
-----------------------------------

Option 1. If you owe refunds to any of your buyers, you can use the money
in your PayPal account to refund them.

To refund your buyers:
1. Log in to your PayPal account.
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Under "Choose a Topic," select "Sending/Receiving Money."
5. Under "Choose a Subtopic," select "Refund/Cancel a Payment."
6. Click "Continue" and follow the instructions to refund payments.

Option 2. Money in your PayPal account will be held for 180 days. After 180
days, we'll email you information on how to receive your funds.

We regret any inconvenience this may cause.

Thanks,
PayPal

[Dmshark25]

So you waited 180 days and received an email saying your funds can be withdrawn, so u tried to add a bank and called and they told u it wasn't limited yet???

And after sending documents it is now limited again for another 180 Days???

[aquabats]

Originally Posted by Dmshark25

So you waited 180 days and received an email saying your funds can be withdrawn, so u tried to add a bank and called and they told u it wasn't limited yet???

And after sending documents it is now limited again for another 180 Days???

Not exactly.

Account limited 5 months ago.. I was asked for documents but i didnt send them anything.. after 3 months, i received an email saying i could withdraw my money. I signed in and tried to add a bank account but i had an error so i call paypal and agent on the phone told me that '' my account was not permanently limited so i had to send them my ID , proof of address..

Just 15 minutes after i sent them what they asked, I received the following email:

Hello dilaver kaplan,

For the safety and security of the PayPal network, we often review accounts
for potential risks. After reviewing your account, we have decided to close
it because of security issues.

We are making every effort to minimize any disruption to your business.

If your PayPal account balance is zero, and you have no unresolved buyer
complaints or chargebacks, your account will remain limited.

-----------------------------------
Disbursement options
-----------------------------------

Option 1. If you owe refunds to any of your buyers, you can use the money
in your PayPal account to refund them.

To refund your buyers:
1. Log in to your PayPal account.
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Under "Choose a Topic," select "Sending/Receiving Money."
5. Under "Choose a Subtopic," select "Refund/Cancel a Payment."
6. Click "Continue" and follow the instructions to refund payments.

Option 2. Money in your PayPal account will be held for 180 days. After 180
days, we'll email you information on how to receive your funds.

We regret any inconvenience this may cause.

Thanks,
PayPal



Now my account was closed permanently and i cannot sign in to my account.

When i try to sign in, i receive this message:

''We are sorry but we're having trouble logging you in. Please try again.''


Obviously not only they closed my account, but also they changed locked my account??

Btw, I got 1300 usd in it.. Am i over reacting?? I am scared that they won't let me get my money after 180 days.

[Dmshark25]

It says we are having trouble , so maybe they really are experiencing technical problems, try later and if it doesn't work by tomorrow than call in and ask them exactly what is happening

[SilentHill]

Originally Posted by aquabats

Not exactly.

Account limited 5 months ago.. I was asked for documents but i didnt send them anything.. after 3 months, i received an email saying i could withdraw my money. I signed in and tried to add a bank account but i had an error so i call paypal and agent on the phone told me that '' my account was not permanently limited so i had to send them my ID , proof of address..

Just 15 minutes after i sent them what they asked, I received the following email:

Hello dilaver kaplan,

For the safety and security of the PayPal network, we often review accounts
for potential risks. After reviewing your account, we have decided to close
it because of security issues.

We are making every effort to minimize any disruption to your business.

If your PayPal account balance is zero, and you have no unresolved buyer
complaints or chargebacks, your account will remain limited.

-----------------------------------
Disbursement options
-----------------------------------

Option 1. If you owe refunds to any of your buyers, you can use the money
in your PayPal account to refund them.

To refund your buyers:
1. Log in to your PayPal account.
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Under "Choose a Topic," select "Sending/Receiving Money."
5. Under "Choose a Subtopic," select "Refund/Cancel a Payment."
6. Click "Continue" and follow the instructions to refund payments.

Option 2. Money in your PayPal account will be held for 180 days. After 180
days, we'll email you information on how to receive your funds.

We regret any inconvenience this may cause.

Thanks,
PayPal



Now my account was closed permanently and i cannot sign in to my account.

When i try to sign in, i receive this message:

''We are sorry but we're having trouble logging you in. Please try again.''


Obviously not only they closed my account, but also they changed locked my account??

Btw, I got 1300 usd in it.. Am i over reacting?? I am scared that they won't let me get my money after 180 days.

d



I believe if you never send in DOCS and get denied your countdown never starts.


I really hope thats not the case because I think you may have to wait another 180 days.

[aquabats]

Thank you all for reply, i am okay to wait for another 180 days, what scares me is that they won't let me get my money after 180 days.

Maybe , it is just a technical issue just like you guys said but i am unable to log in my account for all day. It seems that they locked mu account as well..

For what purpose do you think?

What are my options??

Btw , the documents i have sent them were stealth as well, as you can imagine.

[wtfebay]

Originally Posted by aquabats

Thank you all for reply, i am okay to wait for another 180 days.

I definitely would not be OK with waiting ANOTHER 180 days for my funds. You are letting them f*ck you without even bothering to take your pants off. Who willingly does that? I wouldn't.

If you are truly that scared you can't get your money, after the 180 days is up AGAIN and they make another excuse telling you that you'll have to wait yet ANOTHER 180 days and another and another....what then? You'll be OK with it? Sounds like something someone would do if they really were that worried about their money being tied up....

[aquabats]

Originally Posted by wtfebay

I definitely would not be OK with waiting ANOTHER 180 days for my funds. You are letting them f*ck you without even bothering to take your pants off. Who willingly does that? I wouldn't.

If you are truly that scared you can't get your money, after the 180 days is up AGAIN and they make another excuse telling you that you'll have to wait yet ANOTHER 180 days and another and another....what then? You'll be OK with it? Sounds like something someone would do if they really were that worried about their money being tied up....

I totally agree ) but there is a minor thing to consider:

1- This paypal is stealth so no real name or address. The documents i have sent were also stealth.

Should i be persistant?? And maybe argue with them tomorrow?

[wtfebay]

Stealth or not doesn't make a difference. You're still allowing them to walk on you.

[Bunneh]

When your account is limited and you have to wait 180 days for the funds, then WAIT 180 days.

If you get the email from paypal that allows you to withdraw early, you should NOT call paypal if you have problems withdrawing early.

They will ask you for id to be able to withdraw and if that fails, your money is gone for good. No more 180 days or anything.

DONT CALL PAYPAL FOR ANYTHING.

It is best to wait out the time and not risk your money.

[aquabats]

Originally Posted by Bunneh

When your account is limited and you have to wait 180 days for the funds, then WAIT 180 days.

If you get the email from paypal that allows you to withdraw early, you should NOT call paypal if you have problems withdrawing early.

They will ask you for id to be able to withdraw and if that fails, your money is gone for good. No more 180 days or anything.

DONT CALL PAYPAL FOR ANYTHING.

It is best to wait out the time and not risk your money.

Well , i have sent them the documents they have asked for but they permanently closed my account now I cannot sign in. Has my money gone forever?

[aquabats]

I just called them and they told me that my account is closed and they will let me log in to my account after 180 days.

I had an argument with the guy on the phone and he told me that we keep the documents you sent FOREVER. I told him, he has not right to do so, the guy told me '' we are a bank , we can take any security measures''.

As i know paypal is not a bank and cannot act like one.

[GreenBean]

Never argue with stupid.

You will lose.

Never tell paypal what they can not do. They do not care.

If you go on making trouble they will not give you back your funds.

[SilentHill]

bro just look at this thread hope it works http://www.aspkin.com/forums/paypal-...d-45-days.html


Please dont call those people. THEY ARE THE DEVIL

[rainmaker]

The lesson to be learned here is to not let your money sit in Paypal for too long or they will find a way to make your life a living hell.

[aquabats]

Originally Posted by SilentHill

bro just look at this thread hope it works http://www.aspkin.com/forums/paypal-...d-45-days.html


Please dont call those people. THEY ARE THE DEVIL

Should i threat them just like guy did

[Bunneh]

Originally Posted by aquabats

I just called them and they told me that my account is closed and they will let me log in to my account after 180 days.

I had an argument with the guy on the phone and he told me that we keep the documents you sent FOREVER. I told him, he has not right to do so, the guy told me '' we are a bank , we can take any security measures''.

As i know paypal is not a bank and cannot act like one.

I know in the UK they are not allowed to be considered a bank, otherwise then they could not lawfully charge all those fees for receiving money

[Bunneh]

Originally Posted by aquabats

I just called them and they told me that my account is closed and they will let me log in to my account after 180 days.

I had an argument with the guy on the phone and he told me that we keep the documents you sent FOREVER. I told him, he has not right to do so, the guy told me '' we are a bank , we can take any security measures''.

As i know paypal is not a bank and cannot act like one.

That doesn't make sense, why would they lock you out of your account for the 180 days?
Sounds like your money is gone as your account has been shut down.

Not saying this happened to you but, When you have claims and do not pay paypal back for a few months the same thing happens, they close your account and you can no longer log in and it is passed over to a debt collector.

So your account does sound completely closed to me.

[aquabats]

Originally Posted by GreenBean

Never argue with stupid.

You will lose.

Never tell paypal what they can not do. They do not care.

If you go on making trouble they will not give you back your funds.

What should i do at the moment?

should i tell them that i should be able to log in my account least and push them?

Or should i just wait for 180 days?

[aquabats]

Originally Posted by Bunneh

That doesn't make sense, why would they lock you out of your account for the 180 days?
Sounds like your money is gone as your account has been shut down.

Not saying this happened to you but, When you have claims and do not pay paypal back for a few months the same thing happens, they close your account and you can no longer log in and it is passed over to a debt collector.

So your account does sound completely closed to me.

IF their intention was not to give my money, they would tell this in the email and on the phone, am i right?

Me too, i believe that they just locked the account and they will open it once 180 days passed.

What is your opinion?

[Bunneh]

Originally Posted by aquabats

IF their intention was not to give my money, they would tell this in the email and on the phone, am i right?

Me too, i believe that they just locked the account and they will open it once 180 days passed.

What is your opinion?

Everyone else whom has the 180 day hold can still log into there paypal account and see the 'appeal denied' notice and all the funds held in a paypal account. The fact that you cannot log in AT ALL says your account is GONE.

Since when do you believe anything paypal ever tell you??

[wired]

Originally Posted by Bunneh

Since when do you believe anything paypal ever tell you??

Amen to that.