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I hate paypal!!! Account closed as was 17 when opened
 

Hello,

I was using an account of my brothers girlfriends, which paypal has now permanently limited. They said the reason is because when she opened a PayPal account she was only 17. Even though she never used the account and I only began using it a few months ago - She is nearly 19 now.
I am furious, why wait until now to limit the account? Also are they allowed to keep the funds, as they completely avoided this topic when I received a reply. There saying the account will not be re-instated but she can open a new account with a new email address. All seems really strange and a way of PayPal being able to keep the money.
Does anybody know more about this? Are they allowed to keep the money?

Regards.


Aimee

Dear ,

We've reviewed the documents you submitted and determined that you were under 18 years old when you opened your PayPal account. You must be at least 18 years old to sign up for a PayPal account. From now on, you can't send or receive money with this account.

If you've outstanding buyer complaints and you want to refund your customers, you can do so via the Resolution Centre in your PayPal account.

To continue using our service, please open a new PayPal account. You'll need to use a different email address.

If you want to use the same financial details on your new PayPal account, please remove them from the account.

Re: I hate paypal!!! Account closed as was 17 when opened
 

You should get your funds back on this one.

They might try the 180 days if you have been selling and using the account for payment.

Has your friend called them to see what the options are? They may even transfer the funds over to the new account.

Re: I hate paypal!!! Account closed as was 17 when opened
 

That's what paypal do. They wont limit your account until you put some bucks to it.

Re: I hate paypal!!! Account closed as was 17 when opened
 

Welcome to the forums - time to learn stealth and move on - never reuse the info again. PP can be rough like this

Re: I hate paypal!!! Account closed as was 17 when opened
 

Hello,

Thanks for the advice! I have managed to withdraw the money from the account now - so that is a relief. But I am having trouble with the new account now. It is not letting me add bank details even though I have removed them from the old account and because of this eBay won't let me list any items either. I have messaged paypal so I am hoping they will resolve the matter. I am in the process of learning stealth and getting a few different accounts up and running so that if one goes down it's not the worst thing in the world.

thanks again

Aimee