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  #1  
Old 01-30-2017
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Default Can't refund with held money

Had 60 GBP at my PayPal. One of the buyers opened a refund request, 50 GBP went into HOLD. Okay, want to refund, no problems. Clicking on "Refund", but it says "Not enough money". What to do? Is it like I need to have FREE amount of requested refund money available to issue a refund and get moneys unlocked instantly? Seems illogical!
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Old 01-30-2017
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Default Re: Can't refund with held money

Its a bit annoying isn't it

If you phone PayPal they can manually do it
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Old 01-30-2017
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Wink Re: Can't refund with held money

Quote:
Originally Posted by JamesNorth101 View Post
Its a bit annoying isn't it

If you phone PayPal they can manually do it
Why we need to call them for refund?
is there any way to refund the money from limited paypal without call
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Old 01-30-2017
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Default Re: Can't refund with held money

Actually I've found out that if an eBay case is opened, it can be refunded without problems in such situation, but if it is a PP case - does not work and requires calling in or double balance available.
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Old 01-31-2017
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Default Re: Can't refund with held money

as JamesNorth said .call PP they will do it ... it happened to me before , i called PP .agent on phone open my account for few minitues to enable me do it then he closed it again OR he can do it by himself .....

Last edited by sunny day; 01-31-2017 at 06:07 AM.
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