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Old 01-15-2018
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Exclamation Very Important Question on Chargebacks Need Help

I have been doing quite a bit of research and could not find a real answer to this.

From what I gathered most customers can do a chargeback up to 120 days with there credit card company.

The question I have is about the 120 days. It is:

1. 120 days from the Transaction Date (put there card info in and it was charged).

OR

2. 120 days from the delivery date of the product?

I have seen mixed results from researching this, just was wondering if anyone has any experience with this or any input. Thank you.
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  #2  
Old 01-15-2018
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Default Re: Very Important Question on Chargebacks Need Help

Is someone trying to file a charge back? What happened?
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Old 01-15-2018
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Default Re: Very Important Question on Chargebacks Need Help

Charge cards can vary, but some of them allow chargebacks for nearly two years.
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Old 01-15-2018
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Default Re: Very Important Question on Chargebacks Need Help

For PayPal, the dispute timeframe is 180 days (6 months) however the some card transactions can be disputed far longer than that, apparently.

I just had a PayPal "dispute" opened recently (I have another thread on this topic) about some guy that bought an item from me last April 2017, and was able to open a case after more than 8 months.

So, apparently this 180 day rule seems to be out the window.
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Old 01-15-2018
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Default Re: Very Important Question on Chargebacks Need Help

More than 8 months? That's crazy...the dangers of online sales goes well up with PP...
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Old 01-15-2018
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Default Re: Very Important Question on Chargebacks Need Help

I have another thread I posted today on a similar topic:
https://www.aspkin.com/forums/paypal...-180-days.html

One of my buyers was somehow able to open a dispute almost 9 months after the sale. I'm wanting to know how this is possible? It doesn't appear to be a chargeback, but I am waiting on PayPal to get back to me with some answers.
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Old 01-15-2018
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Default Re: Very Important Question on Chargebacks Need Help

Quote:
Originally Posted by nickopedia View Post
I'm wanting to know how this is possible? It doesn't appear to be a chargeback, but I am waiting on PayPal to get back to me with some answers.
Good investigation with PP on this
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Old 01-16-2018
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Default Re: Very Important Question on Chargebacks Need Help

Thinking good thoughts for you, please keep us updated.
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