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Old 03-02-2018
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Default Tracking to release funds before 21 days

Hello,

I have a costumer who I already know, never had problem with him before.
But paypal placed a hold in 3 payments he made it.

The thing is, the address i ship to him is not the same to the one in paypal. If i add the tracking number, will paypal release the money after show as “delivered”? Or they check if the address is the same? Thank you
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Old 03-02-2018
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Default Re: Tracking to release funds before 21 days

City and Zip have to match.
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Old 03-09-2018
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Default Re: Tracking to release funds before 21 days

Yeah agree city and zip just going to interject
that when I called in and asked them to release the funds because it had been 3 days after tracking shows delivery
then the nice support lady on the phone said "ok one second. I see the address you shipped too is not the same as the one on the account. it has to be within 5 miles of the address. ok it is I released your funds."

I sold on the grailed.com platform which allows you to ender a different shipping address from the one confirmed on your paypal
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