Deceitful supplier tracking info for INR case - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 04-30-2018
Senior Member
 
Join Date: Apr 2017
Posts: 375
Thanks: 34
Thanked 51 Times in 41 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Deceitful supplier tracking info for INR case

So I made 2 purchases from an ex-supplier about a month ago. The first was never delivered, the second was delivered. Tracking shows that one shipment was never been delivered, and that the second was delivered.

The supplier basically disappeared and was unwilling to help with the situation, so I opened an INR dispute. Knowing how INR cases tend to work, I feared that the supplier would respond to the INR case (for the first order) with the tracking for the SECOND order which was delivered. I sent the complaints team an email with this information just in case they try to pull a fast one. The information in the email was received and attached to the case successfully.

As it turns out, the supplier did try to pull a fast one. I.e. they uploaded tracking for the wrong order to demonstrated delivery.

Has anyone been in this situation before? I've never trusted PayPal and I feel like my supplier has been in the industry long enough to know how to game the system.

What should I do? Will PP come through for me? Do I open a case for the second case and call them out when they upload the same tracking yet again for that case?

I am beyond livid right now and plan to full pursue this with my bank if PP tries to screw me. I am sure my bank would have my bank in this situation, but I'd rather reserve have this resolved at the PP level first.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 04-30-2018
Senior Member
 
Join Date: Sep 2011
Posts: 3,126
Thanks: 11
Thanked 750 Times in 578 Posts
Activity: 0%
Longevity: 63%
iTrader: (0)
Default Re: Deceitful supplier tracking info for INR case

I think you're going to have to call and talk to a live CSR on this one.
Reply With Quote
  #3  
Old 04-30-2018
Senior Member
Threadstarter  
 
Join Date: Apr 2017
Posts: 375
Thanks: 34
Thanked 51 Times in 41 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: Deceitful supplier tracking info for INR case

I did speak to a rep earlier today, who re-uploaded the info to the case. But you know how Resolution agents are. They don't always take the time to read all the details of a case before deciding (maybe I'm wrong in my assumption and am just biased due to the cases I've lost as a seller)

Supposedly they often lean towards the buyer - hopefully thats the case here. Ugh
Reply With Quote
  #4  
Old 05-01-2018
Junior Member
 
Join Date: Jul 2009
Posts: 274
Thanks: 0
Thanked 71 Times in 41 Posts
Activity: 28%
Longevity: 80%
iTrader: (0)
Default Re: Deceitful supplier tracking info for INR case

Isn't it just a case of opening a dispute on the other purchase as well? The same tracking number can't be used twice.
Reply With Quote
  #5  
Old 05-01-2018
Senior Member
Threadstarter  
 
Join Date: Apr 2017
Posts: 375
Thanks: 34
Thanked 51 Times in 41 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: Deceitful supplier tracking info for INR case

Quote:
Originally Posted by mine View Post
Isn't it just a case of opening a dispute on the other purchase as well? The same tracking number can't be used twice.
That thought crossed my mind too. I know on eBay you canít upload the same tracking to 2 transactions or you get thrown an error. Is it the same with PayPal?
Reply With Quote
  #6  
Old 05-01-2018
Senior Member
 
Join Date: Sep 2011
Posts: 3,126
Thanks: 11
Thanked 750 Times in 578 Posts
Activity: 0%
Longevity: 63%
iTrader: (0)
Default Re: Deceitful supplier tracking info for INR case

PP doesn't seem to care about the tracking numbers for some reason, I've done it by mistake and it took it, but give it a try.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Paypal supplier invoice and supplier contact info! youngj24 Paypal Limited 3 06-28-2017 10:01 PM
Paypal asked me to provide supplier info. Will they contact my supplier? citypark UK eBay & Paypal 8 01-04-2016 09:28 AM
inr case have tracking biggesmalls UK eBay & Paypal 3 06-11-2012 02:51 PM
Supplier info & providing tracking information flowerpower Paypal Limited 4 08-06-2009 09:00 PM
Merchant request tracking #'s and supplier info? ebaywillpay Payment Processing 3 04-30-2008 04:11 AM


Aspkin Group

All times are GMT -5. The time now is 04:35 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts