Forum

Sorry, we weren't able to process your request. Please check your info and try again
 

hello

my US paypal is limited over 180 day and PayPal funds are now eligible for withdrawal.

Sorry, we weren't able to process your request. Please check your info and try again

I got this error when I Transfer money to my US bank.
any one can help here???

thanks

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Paypal started to be tricky also after 180 days period past. usually they ask for docs now. I think you have to phone to customer care.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

https://i.imgur.com/hwxPiti.png
It is my pic

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

How much are you trying to withdraw? Around dollar amount..

Are you accessing from the same device you usually login to the account? Are you using local ISP / VPN?

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I can not withdraw any dollar to my US bank now.
this is so annoying
because It is 180 days pp so I do not login it long time
I use amazon EC2 vps to login this PP now
I want to know if any other people have same problem here?

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I have the same problem :(

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I have the similar problem since mid May. Usually I can withdraw after 180 days.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

yes The problem occurred after 14 May

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Hi did you try withdraw and no problem before? I have a few accounts limited and able to withdraw, never met this situation.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I also have this same issue, has anyone got to the bottom? Or has anyone called in and successfully had a rep manually transfer the money?

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

that's weird. I was able to withdraw after the 180 days with no problems. The best thing to do is to call in and try your luck. Maby they wunt ask for personal info...just to confirm name, bank, address...

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I called and they said will help me issue the check last Friday. But today the money still in the account.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Yes, called in and had a rep supposedly do a manual transfer. Had to talk to supervisor, they said it would take 2 days for their accounting dept to review the withdrawal before it is released into my bank, so we will see.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Okay Using a special method I can withdraw 180pp money by check now.please send a message by ICQ If anyone needs helps.

anyway I'm still looking for a method to withdraw money from US BANK.It is best

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

My account can withdraw via check however i can't change my biz name.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Hi there, I sent you private message and would you please check? Thank you so much.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Everything all right, bro? Pls give me an update.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

anything update

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I cant find you ICQ,and i got same error also,Please message me how to fix this thanks alot!

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Ugh. I'm dealing with this exact same issue. First time I've had this specific issue but have had other issues in the past when trying to withdraw money. I'm sick of playing these games with paypal trying to withdraw money after 180 days. Has anyone gotten this issue resolved by actually being able to withdraw to their bank account (not a check)? Because the name on this account isn't my real name so can't request a check.

A lot of times in the past when paypal has given me issues trying to withdraw the money asking for docs or whatever the only way I've been able to withdraw it is by filing a BBB complaint against paypal threatening legal action if they don't give me the money and waiting almost a month to get a response. This is ridiculous and I need this money ASAP so I need a faster resolution than that. But yeah, if anyone else if having this issue and can't get it resolved any other way, BBB complaint is probably a good last resort since they ALWAYS help me. But as previously stated, it is not a fast resolution.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I can help you to withdraw money with US bank if your paypal is personal account with add bank Features

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Thanks but I think I got it resolved. After spending about 45 minutes on hold, I got a paypal representative who said he put in a manual request to transfer the funds to my bank account. And I see the transfer was actually initiated a few hours later. Previous 3 representatives when I tried previous days kept saying to wait until the issue fixed itself.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Hello, can you PM me i'm having the same problem. Thank you

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Best and only option is to call and provide docs if needed.

Glad you were able to get it sorted.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

hello sassy_girl .I just to sent a PM to you .please check out

yes it is best to call paypal for transfer money but usually they ask to provide docs.
for Stealth payapl it is not ok.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

hello can u give me ur icq contacts pls ., i wanna talking to you about pp

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I know how to withdraw from paypal if you get that.. try again later message without calling them.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

hello can u share me how to withdraw without that errror message? pls

i have got that error and now i cant withdraw money :(

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Mind sharing your info. I'm going thru same issue. I called got no help they keep telling me my account is fine. PayPal updated their security. I sent 3 emails and called them twice its been 3 weeks now and still nothing. I keep getting check your info and try again error. Anyone got a method to make it work?

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Well I called them up today they had me wait 1 hour and were no help. They told me my account is fine and I should be able to withdraw. I told them it's not and keep getting check info and try again error. They told me maybe it's my device but many people have same problem so it's not device. I told him can he transfer money to my bank account on account I authorize it and he says no, he will send by check so I told him that he is a moron and hang up the phone. I can't receive check my name don't match account name. I guess I'm screwed. I'll just chop it up as a loss =(

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I never received your PM.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Can you please PM I really need help.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Can anyone help with this!?! Is this the new norm??

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Apparently it is, I see a lot of people trying to do their withdrawal and are met with lots of issues now.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Don't bother with his pm. He is a waste of time. He takes forever to respond and it didn't help.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

yes if your 180PP is Business account and I can withdraw money by check now. if your 180PP is personal account and I can bypass Phone security check to withdraw money to your US bank
also I respond any one if PM to me.
thanks

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I have the same problem, anyone get help. I need it.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

Doesn't work if your name not same as account that's why we don't want check smh

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I was having the SAME exact problem. I did not call PayPal or anything! Here are the steps I took to move the funds..Go To Help, and then search for this link..https://imgur.com/a/8EC9KUK

Click Withdrawal Money and It will take you to the "Old Way" of withdrawing.
I Hope this helps.

Re: Sorry, we weren't able to process your request. Please check your info and try ag
 

I did exactly what you did. I went to help and found the page to withdraw money I clicked on the link and still failed. Glad it worked for you. On FROM you put paypal funds and TO I put my bank account right?