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  #1  
Old 06-23-2018
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Default Can someone help me i got limited issues on my stealth paypal account

Resolve

Provide your business information

Resolve

Provide shipment information

Resolve

Provide invoice

And also photo id
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  #2  
Old 06-24-2018
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Default Re: Can someone help me i got limited issues on my stealth paypal account

Hello i was wondering if you can help me. 6 months ago my paypal account got limited and was frozen for 180 days. 4 weeks ago i have received a reply from paypal that next week my paypal will be available for withdrawing but need to give them any ID Proof and Proof of address. Today i have received this e-mail from paypal. They want copy of passport and bank statement endIng xxx which i dont have anymore... I dont have passport, paypal is not in my real name, It is stealth paypal but i have Only driving licence and utility bills... what should i do? I just wanted to ask thank you



This e-mail i have seen this morning
From: PayPal Customer Service
RE: Questions About Withdrawals and Charges VV44REXUK
23/06/2018 at 15:19
Dear XXxX ,

Thank you for contacting PayPal regarding the withdrawal of your funds.

Please be advised that you may withdraw your funds once 180 days are passed since the last payment received, which in your case will be the 1st of July 2018.

However, in order for you to get access to funds, you need to provide a valid proof of ID (copy of passport) and valid bank statement for bank account ending in xxxx.

You can upload them to the case PP-006-512-786-198 through the Resolution Centre, or if you struggle to upload documents, please use the following link: www.paypal.com/il/uploaddoc

Please let us know if you require any further assistance.

Yours sincerely,
Jane
PayPal

And this e-mail i received 4 weeks ago
Inbox
From: PayPal Customer Service
RE: Privacy (ID: C826-L003-T27001-S999-W000000)
24/05/2018 at 13:39
Dear Xxxxxxxx,

Thank you for contacting PayPal Customer Support. My name is Piotr and I am happy to assist you with your query.

As mentioned in previous communication funds will be held for 180 days since last payment received. However after 12th of June 2018 we will require some documents:


----------------------------------------------------------------
Proof of Identity:
----------------------------------------------------------------

What is a valid proof of identity?

We accept a copy of:
- Your ID card
- Your driving licence (the plastic card, not the official letter)
- Your Passport
- Other photo ID that was issued by a government body.

Note: The following information must be visible on the document:
- First and last name
- Date of birth
- Date of issue and expiry
- Document ID Number.

Note: The document needs to be fully visible. Partial documents cannot be accepted as a valid proof of identity.

----------------------------------------------------------------
Proof of Address:
----------------------------------------------------------------

What is a valid proof of address?

We accept a copy of:
- Utility bills (phone and broadband services, health insurance, gas, water, electricity, etc.)
- Bank or credit card statements
- Your driving licence. (Note: We can only accept a driving licence if: it shows your address, it's been issued within the last 12 months, and it's accompanied by another valid government-issued photo ID)
- Your printed payslip.

We do not accept:
- Invoices
- Partial Documents.

Please note: The document must show your full name and address as registered on the PayPal account. The document cannot be older than 12 months and should be fully legible.

It is my pleasure to assist you. Thank you for choosing PayPal.

Yours sincerely,
Piotr
PayPal
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Old 06-24-2018
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Default Re: Can someone help me i got limited issues on my stealth paypal account

Please help thank you i really dont know what to do ... will they accept driving licence instead of passport? And utility bills as well? Thank you
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Old 06-24-2018
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Default Re: Can someone help me i got limited issues on my stealth paypal account

Be creative or email a Mod.

However, PayPal can and do refuse to accept the ID you send in, its Russian Roulette sadly.
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Old 06-25-2018
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Default Re: Can someone help me i got limited issues on my stealth paypal account

They do accept driver's license. Call them up and try to get a rep that will help you. A lot of times these reps don't know what they are doing or just unwilling.
So keep calling until you get someone who will.

Unlike Amazon, they have to release your funds after 180 days. Try the "nice" approach first then try the " I'll sue you" approach.
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Old 06-27-2018
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Default Re: Can someone help me i got limited issues on my stealth paypal account

Quote:
Originally Posted by mmmbop View Post
Be creative or email a Mod.

However, PayPal can and do refuse to accept the ID you send in, its Russian Roulette sadly.
indeed you have to be creative now.
In most case it will work.
Good luck
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  #7  
Old 06-27-2018
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Default Re: Can someone help me i got limited issues on my stealth paypal account

Saijin made an important point: keep trying by calls for an understanding agent
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Old 06-28-2018
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Default Re: Can someone help me i got limited issues on my stealth paypal account

Can someone please help me with this


Provide your business information

Provide shipment information
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  #9  
Old 06-28-2018
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Default Re: Can someone help me i got limited issues on my stealth paypal account

Quote:
Originally Posted by brasinn View Post
Can someone please help me with this


Provide your business information

Provide shipment information
Only you know that information - what kind of business do you run? How are you shipping/ tracking?
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Old 07-02-2018
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Default Re: Can someone help me i got limited issues on my stealth paypal account

provide all the important document
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