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  #1  
Old 12-02-2018
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Default PayPal asking me for bank statements! Please help!!!

Hi I am using a PP Stealth account, It was verified about 8 months ago with a driving license and passport. Everything has been going great, making some good sales but then out of the blue I get the following email;

Thank you for being a valued PayPal customer.

We recently tried to call you to obtain some additional information about your business as part of a routine review process. (i had the sim card in my drawer so never got the call)

In order to continue to send and withdraw funds, please provide us with the information outlined below to complete our review of your account. Please complete this request by 05/12/2018 to ensure your account can be fully restored.

-Valid copy of your proof of identity: Passport

-Valid proof of address (Utility bill or bank statement dated within the previous 12 months)
-Provide the name, address and any contracts of your main suppliers.
-Personal or Credit Card statements
-Personal Bank statements

To submit these details, simply log in to your PayPal account and follow the directions from the notification within your account. Once we receive all of the information above, we will respond to you within three business days.
Yours sincerely,

PayPal


Is this my PayPal account dead or can someone help me save it?!

Producing the bottom three requested things on the list is going to be a real problem I think?
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Old 12-02-2018
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Default Re: PayPal asking me for bank statements! Please help!!!

I would say this account is a lost cause.
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Old 12-10-2018
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Default Re: PayPal asking me for bank statements! Please help!!!

I call this the "trifecta" limitation. It's usually due to PayPal's systems unable to not being able to verify your identity, or they have doubts about who you say you are. It can also be triggered by making a large number of sales in a short time.

They usually want all you ID's, bank and credit card statements. Unless you have a lot invested in this account already, you probably should move on.
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Old 12-10-2018
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Default Re: PayPal asking me for bank statements! Please help!!!



If you want to try - and have some time - might want to chat with a PP agent and explain you send ID 8 months ago...worth a long shot but I wouldn't hold my breath for best results.

Last edited by rsot; 12-11-2018 at 05:20 AM.
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Old 12-11-2018
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Default Re: PayPal asking me for bank statements! Please help!!!

Like Rsot says: "Set it and forget it"...

I like the ID excuse. That might actually work since the frontline reps oftentimes can't tell if you actually have ID on file or not.
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Old 12-11-2018
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Default Re: PayPal asking me for bank statements! Please help!!!

dont give up. just be patient. and give them what they want. long as your not scamming customers then MAYBE you can get it back.
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Old 12-14-2018
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Default Re: PayPal asking me for bank statements! Please help!!!

For Suppliers info, you can tell them that your selling your own items from your personal collection.
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Old 12-14-2018
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Default Re: PayPal asking me for bank statements! Please help!!!

Would be fun if OP provided an update on how it goes/went...
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Old 12-14-2018
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Default Re: PayPal asking me for bank statements! Please help!!!

Quote:
Originally Posted by nickopedia View Post
I call this the "trifecta" limitation. It's usually due to PayPal's systems unable to not being able to verify your identity, or they have doubts about who you say you are. It can also be triggered by making a large number of sales in a short time.

They usually want all you ID's, bank and credit card statements. Unless you have a lot invested in this account already, you probably should move on.
This, and because their security is increased about 10x the average daily rate when itís the holidays.
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