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- PayPal Talk
( https://www.aspkin.com/forums/paypal-talk/)
- - Just need to vent
( https://www.aspkin.com/forums/paypal-talk/126478-just-need-vent.html)
johnrichfield | 05-22-2019 08:37 PM | Just need to vent Hey guys, paypal just decided in the buyers favor (who has little to no credibility on ebay) over a $530 transaction with me (a seller with hundreds, maybe thousands of successful shipments, no undelivered items, many purchases, and stellar 100% positive 275ish feedback on ebay)
I'm super pissed. The transaction happened about 2 months ago, and I guess I'm stupid because I didn't get a require a signature. Delivery confirmation wasn't available with the shipping option I purchased, so I guess you could say it's my fault, but I still think that paypal could have come to a different decision, based off of my reputation/credibility compared to the buyers.
Here's the entire conversation I with a support representative: https://jpst.it/1J79c
Anyway, anybody who actually read that, do you really think there's nothing I can do now? I already talked with USPS and they said I can't file a claim because there's no delivery confirmation.
If there's nothing I can do, should I just not pay it? My paypal account is limited right now, as I didn't have any money in it for them to give to the buyer (it's at around -530) I guess I could just make a new account... Will I get in trouble?
This happened only 20 minutes ago, so I apologize for any mistakes, I'm still upset and flustered |
SaiJin | 05-22-2019 09:42 PM | Re: Just need to vent Anything over $250mneeds a signature.
I hate to say it but it’s an expensive lesson to learn. |
Re: Just need to vent Welcome to the forum - all the best as you master stealth :thumb: |
johnrichfield | 05-22-2019 11:06 PM | Re: Just need to vent Thanks for the reply. I agree, but I still don't want to back down yet. I have two ideas:
- Ship another package to buyer, this time with signature confirmation -> appeal case on paypal
- Photoshop a receipt saying that I've already refunded the buyer
I know, I know, they're kinda sketchy, but does anyone have anything to say about those? |
hawkeye3211 | 05-22-2019 11:16 PM | Re: Just need to vent I'm gonna have to side with support on this. Always have tracking and proof of delivery. I never sent anything out without it. |
hawkeye3211 | 05-22-2019 11:18 PM | Re: Just need to vent On a side note this was educational to read on how support operates. |
nickopedia | 05-23-2019 12:50 AM | Re: Just need to vent You MUST have proof of delivery. If it's not available for the carrier you are using, that's on you. You need to use another carrier (FedEx?) that supports it.
Without POD, you are going to lose every time, sorry to say. |
GreenBean | 05-23-2019 01:09 AM | Re: Just need to vent Quote:
Originally Posted by johnrichfield
(Post 1004973)
Thanks for the reply. I agree, but I still don't want to back down yet. I have two ideas:
- Ship another package to buyer, this time with signature confirmation -> appeal case on paypal
- Photoshop a receipt saying that I've already refunded the buyer
I know, I know, they're kinda sketchy, but does anyone have anything to say about those? | Nah....you are better than this.
:heh: |
Pandoras_box | 05-23-2019 02:27 PM | Re: Just need to vent Quote:
Originally Posted by johnrichfield
(Post 1004973)
Thanks for the reply. I agree, but I still don't want to back down yet. I have two ideas:
- Ship another package to buyer, this time with signature confirmation -> appeal case on paypal
- Photoshop a receipt saying that I've already refunded the buyer
I know, I know, they're kinda sketchy, but does anyone have anything to say about those? | After reading your OP, your chat with CS and this quoted follow up, I was going advise you to cease being ridiculous, but I thought it better to leave you with a quote from J.B Matthews:
"Unless a man has trained himself for his chance, the chance will only make him ridiculous." |
Re: Just need to vent Quote:
Originally Posted by johnrichfield
(Post 1004973)
Thanks for the reply. I agree, but I still don't want to back down yet. I have two ideas:
- Ship another package to buyer, this time with signature confirmation -> appeal case on paypal
- Photoshop a receipt saying that I've already refunded the buyer
I know, I know, they're kinda sketchy, but does anyone have anything to say about those? | Yes, do this. Just post a letter, with tracked and signature included. However, don't upload the tracking to the case otherwise the buyer could just refuse to accept the letter. Only upload the tracking after it shows signed for by the buyer.
Had to do a lot of this to win cases when I was selling digital items. |
ebaystealth1974 | 05-23-2019 04:16 PM | Re: Just need to vent Quote:
Originally Posted by SaiJin
(Post 1004960)
Anything over $250mneeds a signature.
|
Nope. It's $750. Been that way for years now. |
ebaystealth1974 | 05-23-2019 04:19 PM | Re: Just need to vent Humor me, and tell me what shipping service you used to ship a $530 phone that doesn't provide proof of delivery? |
nickopedia | 05-23-2019 05:04 PM | Re: Just need to vent Quote:
Originally Posted by ebaystealth1974
(Post 1005232)
Humor me, and tell me what shipping service you used to ship a $530 phone that doesn't provide proof of delivery? | I've have been shipping for years with USPS and other carriers and never encountered a situation where Proof of Delivery was not supported.
Even PO Boxes and rural route addresses are always valid for POD. Something doesn't make sense here. |
ebaystealth1974 | 05-23-2019 06:47 PM | Re: Just need to vent Quote:
Originally Posted by nickopedia
(Post 1005243)
I've have been shipping for years with USPS and other carriers and never encountered a situation where Proof of Delivery was not supported.
Even PO Boxes and rural route addresses are always valid for POD. Something doesn't make sense here. | Same. lol |
Re: Just need to vent Quote:
Originally Posted by Humm
(Post 1005189)
Yes, do this. Just post a letter, with tracked and signature included. However, don't upload the tracking to the case otherwise the buyer could just refuse to accept the letter. Only upload the tracking after it shows signed for by the buyer.
Had to do a lot of this to win cases when I was selling digital items. | Smart move for digital item sales. |
GreenBean | 05-24-2019 03:50 AM | Re: Just need to vent Pity the rest of the thread did not stay in your memory banks, rsot.
Note to you....the PayPal of the OP is limited.
Hence the vent.
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