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  #1  
Old 06-01-2019
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Default PayPal call centre opening times are a joke

They keep moving the times earlier

I don’t know how on gods earth this “company” is globally known

They have the worst customer service to say the least

I tried calling in today and there shut at 6.30pm

Normally they close at 7.30pm onwards

Fuming
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  #2  
Old 06-01-2019
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Default Re: PayPal call centre opening times are a joke

Quote:
Originally Posted by StealthHarry View Post
They keep moving the times earlier



I don’t know how on gods earth this “company” is globally known



They have the worst customer service to say the least



I tried calling in today and there shut at 6.30pm



Normally they close at 7.30pm onwards



Fuming


It has always been 6:30 on weekends and I think overall they have very reasonable hours.

I mean 8am to 9pm is more than enough time for you to get **** done, even limitations at 8:30 is still good.

It’s all about time management on your end because they’ve given us more than enough time.
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Old 06-01-2019
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Default Re: PayPal call centre opening times are a joke

They can get away with it so they do it which is pretty much the explanation to all the other nonsensical policies they have in place.
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Old 06-01-2019
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Default Re: PayPal call centre opening times are a joke

Quote:
Originally Posted by StealthHarry View Post
I don’t know how on gods earth this “company” is globally known

They have the worst customer service to say the least
With them being the only real payment option on eBay and wants reaching a global audience it was easy for them to get this big offer bad customer service.

I think their will be a big change when eBay move over to ayden for payments, PayPal will have to start trying to retain customers.
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  #5  
Old 06-01-2019
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Default Re: PayPal call centre opening times are a joke

Quote:
Originally Posted by StealthHarry View Post
They keep moving the times earlier

I don’t know how on gods earth this “company” is globally known

They have the worst customer service to say the least

I tried calling in today and there shut at 6.30pm

Normally they close at 7.30pm onwards

Fuming
Usually always earlier on the weekends
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  #6  
Old 06-01-2019
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Default Re: PayPal call centre opening times are a joke

Check PayPal website right now james,

It says 8am - 6.30pm 7 days a week

That contradicts what you just said

It was usually 8.30pm however as my post states it has been moved to 6.30pm

Do a bit of research before typing nonsense

Thank you
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Old 06-01-2019
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Default Re: PayPal call centre opening times are a joke

Same old attitude....

It actually depends which department you are trying to get through to as to what their closing times are.

If your just looking at the generic

'Customer Service
8am to 6:30pm Monday to Sunday'

Then sure, that is what it says. In reality though those are not their opening times and have not been for a long time. And yes, certain departments do close earlier on weekends. Some are even not open at all

And if you know what your doing, which clearly you dont, you can still get through to them even when they are meant to be closed.
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  #8  
Old 06-05-2019
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Default Re: PayPal call centre opening times are a joke

Stop wasting time posting here

Go to the barrage of complaints you get daily and sort them
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