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Old 07-09-2019
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Default Not receiving payments

Hello, so I sold some items on eBay, but did not receive the payments, I contacted eBay and the lady said she has to do it manually, told me that I would get the money within 24hrs, about 2 days has passed and I did not receive any money, anyways I contacted PayPal and they said this (in the picture) http://prntscr.com/ocm4uw
What should I do now?
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Old 07-09-2019
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Default Re: Not receiving payments

It sounds like Paypal wants you to call them to do "additional identity verification that can't be done through chat".

So unless you're seeing some way to confirm your Paypal email like the chat rep mentioned, I would give them a call since there's no other options.
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Old 07-09-2019
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Default Re: Not receiving payments

Quote:
Originally Posted by Daniel1337 View Post
Hello, so I sold some items on eBay, but did not receive the payments, I contacted eBay and the lady said she has to do it manually, told me that I would get the money within 24hrs, about 2 days has passed and I did not receive any money, anyways I contacted PayPal and they said this (in the picture) http://prntscr.com/ocm4uw
What should I do now?
did you get any emails from Paypal or Ebay that the buyer has made payment?
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Old 07-09-2019
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Default Re: Not receiving payments

Quote:
Originally Posted by Daniel1337 View Post
Hello, so I sold some items on eBay, but did not receive the payments, I contacted eBay and the lady said she has to do it manually, told me that I would get the money within 24hrs, about 2 days has passed and I did not receive any money, anyways I contacted PayPal and they said this (in the picture) http://prntscr.com/ocm4uw
What should I do now?


How did you get into a PayPal live chat ?
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Old 07-09-2019
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Default Re: Not receiving payments

Once Paypal hold my 5 and never released them yet been 6 month
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Old 07-10-2019
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Default Re: Not receiving payments

Amm, basically im trying to confirm the gmail right now and I tried putting in like 20 numbers from internet but none of them works, any tips on how to get a US/UK number which would work for a confirmation on outlook.com?
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Old 07-10-2019
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Default Re: Not receiving payments

u need to call paypal 1st,after that you can confirm your mail
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