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Old 10-12-2019
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Default Ruined businedd

This lady from new Zealand ordered my clothes and received them. Complained about a dress. Paypal sided with her. Gave me a chargeback. Ruined my business help
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Old 10-12-2019
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Default Re: Ruined businedd

Your business was ruined over a single dress!

If you're operating on such insanely small tolerances then maybe online selling is not for you.

In any event, there's nothing anyone here can do to remedy this matter, good luck for the future.

For your information, a chargback is initiated by the buyers bankers/card providers, paypals hands are somewhat tied.
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Old 10-12-2019
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Default Re: Ruined businedd

did you sell it on Ebay?
Ebay has 30 days money back guarantee,if not as described,Ebay will ask the buyer to return the item with tracking,then money is refunded.
with domestic buyer,you pay return shipping.
With overseas buyer,you can send her the money ,not sure if Ebay can force you.
With PAYPAL,she will be asked to send the dress back on her own expense.
With credit card chargeback,depends on what she told them,she needs not return the item and you will be hit with a $20 chargeback fee.
so in the future,always respond to buyer before she files a chargeback with her cc issuer.
BTW,buyer can get Papal to pick up return shipping if they apply when they make payments,we are allowed to do so x times a year.
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