PayPal CheckOut Issue - Sorry, we can't process your payment

[DanielPatrick]

Has anyone ever had the below issue? I have some buyers that are trying to pay for an item using PP, however they are getting the below error message.

"Sorry, we can't process your payment. Here are your options:
Use a different credit or debit card.
Pay with a PayPal account."





Things I've tried already:

1. Re-linked PP account.
2. PP is fully verified (Green checkmark is shown).
3. Re-checked Credit Card details.
4. Received 4-digit code from PP to confirm card.


Can someone help please?

[JayRay]

is your account a new account?

This usually happens when you are sending funds from a new account to a new account

[slokor]

Sounds like a standard security check triggered by your activity.

[ukjay]

I had this issue trying to buy xmas gifts i could use my card once only and had to use a diff one for more gifts i think it was coss i didn't buy much all year at the high amounts i was all of a sudden coss it was xmas i got around it by trying diff cards .