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  #1  
Old 03-27-2020
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Angry all info sent and PayPal confirmed all but still my account limit

all info sent and PayPal confirmed all but still my account limit

I have provided all the information required of me,


Upload a photo ID: Completed
Provide information on account activity: Completed
Provide proof of fulfillment: Completed
Provide purchase receipt from your supplier: Completed
https://prnt.sc/roacc3

But I am still facing the same problem, my account is still restricted from my account Please I waited more than 6 days,

I want to know whether the restrictions will be lifted on my account, or will it be suspended for 180 after they accept the information provided to them

any idea?

Last edited by IMunlocker; 03-28-2020 at 05:28 AM.
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  #2  
Old 03-27-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Yes, I sent them my true national ID which I sent to them,
With the same name as on Paypal
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  #3  
Old 03-27-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

it takes time to verify your infor
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Old 03-27-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Ok thank you brother
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Default Re: all info sent and PayPal confirmed all but still my account limit

after verifying my account will be back to work normal or will be limited 180 days
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Old 03-27-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Image not working mate
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Old 03-28-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Happened to me once , i called pp and they requested to complete another step too .
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Old 03-28-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by IMunlocker View Post
after verifying my account will be back to work normal or will be limited 180 days
Paypal is known to ask for all that and still deny reinstatement :(

Were you selling risky items? What kind of category if you don't mind sharing
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by StealthLannister View Post
Image not working mate
https://prnt.sc/roacc3
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  #10  
Old 03-28-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by DigiCambio View Post
Happened to me once , i called pp and they requested to complete another step too .
And got reinstated?
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Default Re: all info sent and PayPal confirmed all but still my account limit

PayPal sent to me this message after confirmed my information

https://prnt.sc/roadm6
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Old 03-28-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by IMunlocker View Post
PayPal sent to me this message after confirmed my information

https://prnt.sc/roadm6
No choice but to wait and see what PP does next then.
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Old 03-28-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by IMunlocker View Post
PayPal sent to me this message after confirmed my information

https://prnt.sc/roadm6
That's OK then. Wait a few days.

It can take up to 2-3 weeks, even without Coronavirus.
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Default Re: all info sent and PayPal confirmed all but still my account limit

Did yo uh try different browser because sometimes this happens because of cashes
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  #15  
Old 03-28-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by IMunlocker View Post
PayPal sent to me this message after confirmed my information

https://prnt.sc/roadm6
You maybe have misunderstood it. The Green COMPLETED text only indicates that you have uploaded the documents successfully. It NOT yet ACCEPTED as valid.
For now, you have to wait until they have a reply on this. Mine was already 3weeks, and still no reply.
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  #16  
Old 03-29-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by rsot View Post
No choice but to wait and see what PP does next then.
Thank you for your information brother
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  #17  
Old 03-29-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by MathProfessor View Post
That's OK then. Wait a few days.

It can take up to 2-3 weeks, even without Coronavirus.
If that's what I will do I have no other choice
Anyway thank you
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  #18  
Old 03-29-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by wendyskenthomas View Post
Did yo uh try different browser because sometimes this happens because of cashes
Yes I changed the browser, but still the same problem, I will wait until they answer me, frankly, I am afraid that my account will be banned forever
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  #19  
Old 03-29-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by StealthLannister View Post
You maybe have misunderstood it. The Green COMPLETED text only indicates that you have uploaded the documents successfully. It NOT yet ACCEPTED as valid.
For now, you have to wait until they have a reply on this. Mine was already 3weeks, and still no reply.
Oh, I mean like this, I calculated that when the documents are accepted, they must raise the limit on my account, if I have to wait,
I wonder if my account will be locked for 180 days or will they take away my limit,

This baffles me
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  #20  
Old 03-29-2020
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Default Re: all info sent and PayPal confirmed all but still my account limit

Quote:
Originally Posted by IMunlocker View Post
all info sent and PayPal confirmed all but still my account limit

I have provided all the information required of me,


Upload a photo ID: Completed
Provide information on account activity: Completed
Provide proof of fulfillment: Completed
Provide purchase receipt from your supplier: Completed
https://prnt.sc/roacc3

But I am still facing the same problem, my account is still restricted from my account Please I waited more than 6 days,

I want to know whether the restrictions will be lifted on my account, or will it be suspended for 180 after they accept the information provided to them

any idea?

Hi
what you see just means that you have successfully provided all documents requested but haven't yet been processed by the customer service.
Due to current Covid19 issues, service is working much slower than usual.

So you should wait until they reply back.
Only 3 things could happen:
1- Information provided accepted. Limitation on your account removed.
2- Information provided rejected: more information needed
3- Information provided rejected: your account limited for 180 days (permanent ban).

You will receive email notification once done, or login into the account few times per day to check.


I wish you good luck :-)
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