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PayPal pretending to be retarded
 

I have an account that was limited 8 months ago, they asked for some info, I supplied, they said "Appeal denied" and shut down the account.

Sometime a few weeks ago I got an email saying my funds were available for withdraw.

I tried to add a bank account to withdraw, and it gave me an error saying there is a problem with your account.

I called support and they told me to send them an email authorizing transfer to another paypal account.

I did this. They sent me an email saying they cannot do this because my account is limited.

I replied saying I just want to withdraw funds.

They copy&pasted instructions for how to withdraw funds via bank account.

I replied saying it doesn't work.

They copy & pasted the same instructions again.

I replied again, they replied again, ..... and this has been going on for a week, every day I explain the situation to them hoping the next customer service agent won't be retarded, but they just copy paste the same thing over & over.

How do I get my money out??

Re: PayPal pretending to be retarded
 

Keep calling them, untill you get a rep who will add the bank for ya on your paypal :)

Re: PayPal pretending to be retarded
 

Keep calling until you get through to someone with a brain cell. Few and far between at paypal though

Re: PayPal pretending to be retarded
 

The UK phone lines are down it seems, that's why I'm stuck emailing these guys. I email them every day hoping the next guy is less retarded than the last, but no luck so far.

Re: PayPal pretending to be retarded
 

What’s the email address that your contacting them at?

Re: PayPal pretending to be retarded
 

it's through the messaging system on paypal

Re: PayPal pretending to be retarded
 

go to Paypal seller forum and see if you can catch a Paypal rep who could help you.
Iwonder your problem is -you are trying t o add a new bank account to withdraw money,rather than withdrawing to an existing bank account .

Re: PayPal pretending to be retarded
 

Yes there was never a bank account attached so I have to add a new one.

Re: PayPal pretending to be retarded
 

have you tried using a bank issued debit card instead?

Re: PayPal pretending to be retarded
 

Can't, OP is from the UK. UK bank account only to withdrawal unless they now allow cards.

Re: PayPal pretending to be retarded
 

I heard UK Paypal members can withdraw via debit card FREE.

Re: PayPal pretending to be retarded
 

Hmmm, must be fairly recent development? I see it in the help docs for PayPal UK now.

Re: PayPal pretending to be retarded
 

Yes I tried this too, it doesn't either; I get the same error.

Re: PayPal pretending to be retarded
 

If you succeed in adding bank account anew, it may trigger another doc request.
They may then send you into another loop of denying/requesting further docs.

Quite strange how things seem not to work when you've waited for 180 days and it's time to cash out.

Re: PayPal pretending to be retarded
 

Where is this forum?

I have a mastercard attached to the account, but it doesn't let me withdraw to it (probably because mastercard doesn't allow withdrawals exceeding deposits)

Re: PayPal pretending to be retarded
 

I _THINK_ the problem is that originally, 8 months ago they asked me for ID and a bank statement for my credit card. The ID was Ok but the statement was denied. And then they just limited the account.

Now when I look at the limitation, it says the ID is confirmed but the bank statement is stuck on "pending". So the account seems to be in limbo, and the paypal fukwits can't figure out how to fix it.

Re: PayPal pretending to be retarded
 

It's always the same with them

Re: PayPal pretending to be retarded
 

I read a few people on here saying that if you add an account via the mobile app it will allow it, must be a loophole in their system (one of many lol)

Re: PayPal pretending to be retarded
 

Ive also noticed you never/rarely get any withdrawal holds i.e. 48 / 72 hours if you withdraw using the app.

Re: PayPal pretending to be retarded
 

make sure you do not use a vpn and not payoneer as bank.
if they keep pretending beeing dumb writte a mail to crc@paypal.com and explain them the situation again. here they can not pretend dumb because it is the escalation department (but it will take 1 month until they answer)

Re: PayPal pretending to be retarded
 

Welcome to the forum - all the best as you master stealth :thumb:

Re: PayPal pretending to be retarded
 

How are you adding bank accounts to the app? When I try, it tells me that the app doesn't support this and I need to use the website.