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- PayPal Talk
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| littleredengine07 | 07-11-2020 11:22 PM |
Getting in touch with support for PP.
Anyone having trouble in getting in contact with PP. they seem non exist in terms of customer support. I have dispute going on with scam buyer and it showed the item was delivered 2 weeks ago. Thanks |
| SaiJin | 07-12-2020 11:44 AM |
Re: Getting in touch with support for PP.
Due to the pandemic it's been difficult to get a hold of them.
Have you tried emailing them? |
| mpfteam | 07-12-2020 04:47 PM |
Re: Getting in touch with support for PP.
what county, if it's in the UK there's not much, but if it's here in the America (USA) i can share with you here several direct contact for paypal big dogs and key customer service, just ask |
| littleredengine07 | 07-12-2020 06:07 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by mpfteam
(Post 1105452)
what county, if it's in the UK there's not much, but if it's here in the America (USA) i can share with you here several direct contact for paypal big dogs and key customer service, just ask
|
That would be appreciated if you know big dogs. I am sick and tired PayPal using a poor pathetic of excuse blame the pandemic when they have proven track record of crappy customer service. If you can pm any USA customer support that would be great.
I am not only being scammed but the dates for resolution keep moving. Honestly when will they start customer service again when we find a vaccine. PayPal makes too much money for crappy support. |
| littleredengine07 | 07-12-2020 06:08 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by SaiJin
(Post 1105430)
Due to the pandemic it's been difficult to get a hold of them.
Have you tried emailing them?
|
Hey SaiJin
I did several times no response and when they reply they didn’t take a look at the case. It’s absolutely mind boggling how billion dollar company can run such a **** show |
| mpfteam | 07-13-2020 08:53 AM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by littleredengine07
(Post 1105460)
That would be appreciated if you know big dogs. I am sick and tired PayPal using a poor pathetic of excuse blame the pandemic when they have proven track record of crappy customer service. If you can pm any USA customer support that would be great.
I am not only being scammed but the dates for resolution keep moving. Honestly when will they start customer service again when we find a vaccine. PayPal makes too much money for crappy support.
| I am sending you the big contact list for paypal.
right now... |
| mpfteam | 07-13-2020 11:56 AM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by agent006140
(Post 1105552)
did you upload tracking?
have either of you get Paypal involved yet?
No need to call Paypal,if tracking shows delivered and if over 750,signed for,add tracking number to the case and get Paypal involved,usually a bot will close the case,if you are not happy with the outcome,appeal,then a rep will look into it
| true, as long as you have proof then no need to be affreid. if you have any pic shots of any conversation with the buyer then upload those to resolutions@paypal.com or get a hold of them to let them know you have additional proof to submit/upload with such "x" case, just don't forget to remove "Exit purge" on any pic. |
| littleredengine07 | 07-13-2020 02:10 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by agent006140
(Post 1105575)
if Paypal keeps extending the date,it is because you two keep a dialogue going and Paypal is giving the other party time to respond.
if tracking shows delivered(it must be delivered to the address Paypal gave you),then stop talking to buyer and get Paypal involved.
To get Paypal INR protection,you must ship to the address given by Paypal and the item must be whole or part qualified
|
Thanks agent. After 4 emails I got a reply back and they closed out case. It’s stupid. I don’t know if this scammer is going to turn around and file an Not as described. I read these type of scammers are trying to tip the claim where buyer has to ship back the item and so they can do return back with a different address with same city/zip with their own domestic postage because the scammer who scamming used package forwarding address and from china. He did it with two packaging forwarding address with two different accounts. Btw I believe he is using stealth. I know that by looking at the account details when you receive a payment from PP. |
| mpfteam | 07-13-2020 02:30 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by littleredengine07
(Post 1105590)
Thanks agent. After 4 emails I got a reply back and they closed out case. It’s stupid. I don’t know if this scammer is going to turn around and file an Not as described. I read these type of scammers are trying to tip the claim where buyer has to ship back the item and so they can do return back with a different address with same city/zip with their own domestic postage because the scammer who scamming used package forwarding address and from china. He did it with two packaging forwarding address with two different accounts. Btw I believe he is using stealth. I know that by looking at the account details when you receive a payment from PP.
| don't worry there's nothing he can do, unless if he is really using a CC but i doubt that, because if he used a CC then he could file against you with his bank. even tho, you still are good. |
| littleredengine07 | 07-14-2020 12:50 AM |
Re: Getting in touch with support for PP.
Something you learn everyday. I know that in china does have the dispute powers like here in the US. Still crossing my fingers. These are pro scammers who figured out the horrible ecosystem that ebay PayPal created. |
| SaiJin | 07-14-2020 01:04 AM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by littleredengine07
(Post 1105590)
Thanks agent. After 4 emails I got a reply back and they closed out case. It’s stupid. I don’t know if this scammer is going to turn around and file an Not as described. I read these type of scammers are trying to tip the claim where buyer has to ship back the item and so they can do return back with a different address with same city/zip with their own domestic postage because the scammer who scamming used package forwarding address and from china. He did it with two packaging forwarding address with two different accounts. Btw I believe he is using stealth. I know that by looking at the account details when you receive a payment from PP.
|
You said "closed" the case, so did they close it in your favor or they decided on the buyer side? |
| littleredengine07 | 07-14-2020 04:04 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by SaiJin
(Post 1105662)
You said "closed" the case, so did they close it in your favor or they decided on the buyer side?
|
They closed it out in my favor. Although still cross my fingers. PayPal is scammers best friend |
Re: Getting in touch with support for PP.
Just talked to them for about an hour (US Based)
Hold time was only 6-13 minutes and talked to a live rep. |
| littleredengine07 | 07-14-2020 07:03 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by Jsec
(Post 1105800)
Just talked to them for about an hour (US Based)
Hold time was only 6-13 minutes and talked to a live rep.
|
Nice because I got no customer service at this time when I called 4-5 days back. |
| jenny233 | 07-14-2020 08:58 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by Jsec
(Post 1105800)
Just talked to them for about an hour (US Based)
Hold time was only 6-13 minutes and talked to a live rep.
| You used live chat?. Anyone knows the phone number that we can reach US PP support at this time?
Thank you. |
| littleredengine07 | 07-14-2020 11:35 PM |
Getting in touch with support for PP.
I tried live chat they took a day to reply lol. |
| jal1995 | 07-19-2020 03:25 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by mpfteam
(Post 1105537)
I am sending you the big contact list for paypal.
right now...
| I really need this list to contact paypal
Thank you |
| mpfteam | 07-19-2020 05:22 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by jal1995
(Post 1106584)
I really need this list to contact paypal
Thank you
| contact list from the US, or what country |
| jal1995 | 07-19-2020 05:25 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by mpfteam
(Post 1106592)
contact list from the US, or what country
| US or any other country |
| mpfteam | 07-19-2020 05:48 PM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by jal1995
(Post 1106593)
US or any other country
| There ye go.. check your PM. i sent you all good emails to contact paypal, and if you need ebay just let me know.
good luck! |
| tsheikh | 07-20-2020 06:01 AM |
Re: Getting in touch with support for PP.
Quote:
Originally Posted by mpfteam
(Post 1105537)
I am sending you the big contact list for paypal.
right now...
| Hi,
Could you please give me the contact list for PayPal support in the US?
It would really help me out!
Much appreciated |
| mpfteam | 07-20-2020 09:10 AM |
Re: Getting in touch with support for PP.
|
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