Paypal error Sorry, we couldn’t confirm it’s you

[kiesa1228]

Hello, my paypal was limited for 180 days, received instructions how to withdraw the money from the paypal, i have added a bank account to my paypal, but i wasn't able to withdraw instantly after added it, because system blocked the withdrawal and paypal advised wait 72 hours til system remove the suspect block, waited for 72 hour's, now i can't login to my paypal account, they ask me to reset password and then login, but when i am trying to reset password i am getting error "Sorry, we couldn’t confirm it’s you", there is no way to contact paypal and report this error to them, any ideas what should i do? There is a money which need to be withdrawed from my paypal accoumt, but i have no idea how to login my account right now, it's European paypal account, appreciate for any advice!

[tkt234]

Right now not possible to resolve this problem, because paypal phone lines are closed. I have a account with that problem myself also.
You just have to wait when paypal reopens phone lines.

[ashi]

Originally Posted by kiesa1228

Hello, my paypal was limited for 180 days, received instructions how to withdraw the money from the paypal, i have added a bank account to my paypal, but i wasn't able to withdraw instantly after added it, because system blocked the withdrawal and paypal advised wait 72 hours til system remove the suspect block, waited for 72 hour's, now i can't login to my paypal account, they ask me to reset password and then login, but when i am trying to reset password i am getting error "Sorry, we couldn’t confirm it’s you", there is no way to contact paypal and report this error to them, any ideas what should i do? There is a money which need to be withdrawed from my paypal accoumt, but i have no idea how to login my account right now, it's European paypal account, appreciate for any advice!

Hi kiesa1228
normally after 48-72 hours this error will clear .you do not login again.