PayPal suspended for a year and I forgot my email password

Pelvery37 · #1 09-14-2020

Hi!

I want to call PayPal (account suspended) and send them my ID proof to withdraw the funds that have been there for 2 years. I know that they send the link to my email address where I can upload the ID and Address documents. The problem is that I cannot access my email anymore.

**SaiJin** · #2 09-14-2020

Can you add a second email to your PP account?

invaluable · #3 09-14-2020

Just some followup questions:
Are you still able to access/log-in the account? If yes, you can just add a new email address to that pp and confirm it.
Are you still able to receive confirmation messages via the phone number attached to that PP account?
You can just upload the documents using this link: http://bit.ly/12QaJNf