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-   -   PayPal dispute under review and didn't ask for information (https://www.aspkin.com/forums/paypal-talk/140835-paypal-dispute-under-review-didnt-ask-information.html)

richardpsut 12-18-2020 05:15 AM
PayPal dispute under review and didn't ask for information
 
Hi
I bought something on PayPal and didn't get it so i opened a dispute and escalated it to a claim normally as PayPal sais it asks for information from the seller
But instead of that the dispute gone under review and didn't ask me or the seller for information like it should do
Has anyone ever had a situation like this and how to fix it.

rsot 12-18-2020 05:19 AM
Re: PayPal dispute under review and didn't ask for information
 
Maybe a temporary glitch - I haven't had this happen for an escalation

richardpsut 12-18-2020 05:21 AM
Re: PayPal dispute under review and didn't ask for information
 
Quote:
Originally Posted by rsot (Post 1131649)
Maybe a temporary glitch - I haven't had this happen for an escalation
Thanks for your response
So do i do anything or just leave it like this

rsot 12-18-2020 05:24 AM
Re: PayPal dispute under review and didn't ask for information
 
Wait for few days then check on it to see if status has changed/info requested - if nothing, worth giving pp a ring or chat attempt

agent006140 12-21-2020 10:19 PM
Re: PayPal dispute under review and didn't ask for information
 
seller is given days to respond,after that if there is no tracking showing it has been delivered,seller auto loses the case

degsey69 12-22-2020 03:13 AM
Re: PayPal dispute under review and didn't ask for information
 
The seller may have done a refund which goes under review for a few days and the PayPal pay you


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