Scammers, dispute Paypal bank refunds - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 01-28-2021
Senior Member
 
Join Date: Jan 2021
Posts: 78
Thanks: 0
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 8%
iTrader: (0)
Default Scammers, dispute Paypal bank refunds

Hello!
I am selling a digital product that does not require shipping to track.
From time to time, scammers appear who call their bank and ask to cancel the payment due to non-receipt of goods or as an unauthorized payment, then Paypal opens a dispute and most often the case is closed in favor of the buyer.
How to deal with this?
If the buyer sends a personal payment via Paypal, will he be able to get the money back by contacting his bank or not? Will Paypal be on the buyer's side again?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 01-28-2021
magina's Avatar
Member
 
Join Date: Jan 2021
Posts: 106
Thanks: 14
Thanked 26 Times in 20 Posts
Activity: 0%
Longevity: 8%
iTrader: (0)
Default Re: Scammers, dispute Paypal bank refunds

Yea, it sucks. That's the disdvatange of selling digital items on ebay without providing tracking details.
Let it go, you cannot win the dispute.

Quote:
If the buyer sends a personal payment via Paypal, will he be able to get the money back by contacting his bank or not? Will Paypal be on the buyer's side again?
even if the buyer sends it as personal payments, they can still dispute it via their bank (not on paypal), then paypal will open a dispute stating that the bank issuer did not authorize the transaction.
Reply With Quote
  #3  
Old 01-28-2021
Senior Member
Threadstarter  
 
Join Date: Jan 2021
Posts: 78
Thanks: 0
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 8%
iTrader: (0)
Default Re: Scammers, dispute Paypal bank refunds

Quote:
Originally Posted by magina View Post
Yea, it sucks. That's the disdvatange of selling digital items on ebay without providing tracking details.
Let it go, you cannot win the dispute.


even if the buyer sends it as personal payments, they can still dispute it via their bank (not on paypal), then paypal will open a dispute stating that the bank issuer did not authorize the transaction.
In this case, I did not sell through Ebay, but directly through Paypal
Today I received an email from Paypal that the buyer opened a dispute with his bank because the item was not received.
When disputes were opened as an unauthorized payment, I always lost them, but now the dispute is open "goods not received"
I have taken proof of the screenshots where the buyer confirms receipt of the goods, what are my chances?
Will I lose the argument?
The buyer made 5-7 orders within two weeks, I think he will open a dispute on all payments.
Reply With Quote
  #4  
Old 01-28-2021
Executive [VIP]
 
Join Date: Jun 2014
Posts: 1,711
Thanks: 202
Thanked 676 Times in 493 Posts
Activity: 6%
Longevity: 51%
iTrader: (0)
Default Re: Scammers, dispute Paypal bank refunds

Ship out a blank envelope with every purchase and add tracking.
Reply With Quote
  #5  
Old 01-28-2021
Senior Member
Threadstarter  
 
Join Date: Jan 2021
Posts: 78
Thanks: 0
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 8%
iTrader: (0)
Default Re: Scammers, dispute Paypal bank refunds

Quote:
Originally Posted by Pandoras_box View Post
Ship out a blank envelope with every purchase and add tracking.
But in this case, the buyer simply will not come to receive the goods or will demand to return the goods.
Reply With Quote
  #6  
Old 01-28-2021
Senior Member
 
Join Date: Jun 2015
Posts: 258
Thanks: 63
Thanked 32 Times in 32 Posts
Activity: 0%
Longevity: 45%
iTrader: (0)
Default Re: Scammers, dispute Paypal bank refunds

Cant do much when it comes to chargebacks most bank sides with the buyer.
Reply With Quote
  #7  
Old 01-28-2021
SaiJin's Avatar
Super Moderator
 
Join Date: Jul 2008
Posts: 12,890
Thanks: 282
Thanked 2,119 Times in 1,827 Posts
Activity: 88%
Longevity: 90%
iTrader: (2)
Default Re: Scammers, dispute Paypal bank refunds

Quote:
Originally Posted by Dmitry View Post
Hello!
I am selling a digital product that does not require shipping to track.
From time to time, scammers appear who call their bank and ask to cancel the payment due to non-receipt of goods or as an unauthorized payment, then Paypal opens a dispute and most often the case is closed in favor of the buyer.
How to deal with this?
If the buyer sends a personal payment via Paypal, will he be able to get the money back by contacting his bank or not? Will Paypal be on the buyer's side again?
nothing you can do. If it's not the buyer messing with you, selling digital stuff will get you banned eventually since PP doesn't like it.
Reply With Quote
  #8  
Old 01-28-2021
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 9,906
Thanks: 1,346
Thanked 905 Times in 853 Posts
Activity: 47%
Longevity: 25%
iTrader: (0)
Default Re: Scammers, dispute Paypal bank refunds

either stop selling digital items or ask for cash/money order.
Reply With Quote
  #9  
Old 02-01-2021
Junior Member
 
Join Date: Oct 2013
Posts: 39
Thanks: 2
Thanked 2 Times in 1 Post
Activity: 0%
Longevity: 55%
iTrader: (0)
Default Re: Scammers, dispute Paypal bank refunds

Sounds like you`re selling Windows 10 Pro Keys and Office keys.......

Won`t last long.
Reply With Quote
  #10  
Old 02-03-2021
shootemup321's Avatar
Senior Member
 
Join Date: Jan 2017
Posts: 338
Thanks: 21
Thanked 31 Times in 25 Posts
Activity: 0%
Longevity: 34%
iTrader: (0)
Default Re: Scammers, dispute Paypal bank refunds

You have a small chance if you have screenshots. Although if it’s a stealth, it’s not even worth it as they look into your account more. That’s the cost of selling digital goods. The only way guaranteed buyer can’t get money back is if they send with friends and family.
Reply With Quote
  #11  
Old 02-03-2021
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 69,442
Thanks: 5,512
Thanked 8,335 Times in 7,640 Posts
Activity: 100%
Longevity: 81%
iTrader: (7)
Default Re: Scammers, dispute Paypal bank refunds

Quote:
Originally Posted by shootemup321 View Post
You have a small chance if you have screenshots. Although if itís a stealth, itís not even worth it as they look into your account more. Thatís the cost of selling digital goods. The only way guaranteed buyer canít get money back is if they send with friends and family.
Repeated friends and family use can also lead to account limitation so it's a catch 22 unfortunately
Reply With Quote
  #12  
Old 02-03-2021
shootemup321's Avatar
Senior Member
 
Join Date: Jan 2017
Posts: 338
Thanks: 21
Thanked 31 Times in 25 Posts
Activity: 0%
Longevity: 34%
iTrader: (0)
Default Re: Scammers, dispute Paypal bank refunds

Quote:
Originally Posted by rsot View Post
Repeated friends and family use can also lead to account limitation so it's a catch 22 unfortunately
Ya that is what I have heard on here before. I try to stay away from it. No payment processor likes digital delivered goods or services. You have to take the risk or only accept Bitcoin/ other crypto currencyís where they canít do chargebacks but then buyers are scared to trust you. I am a service provider myself and also sold digital goods.
Reply With Quote
The Following User Says Thank You to shootemup321 For This Useful Post:
rsot (02-04-2021)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
PayPal scammers Robertm4135 PayPal Talk 6 09-08-2020 09:16 AM
Dispute bank transaction? Breakthecycle2 PayPal Talk 3 09-29-2015 11:39 PM
Dispute and refunds? FandangoKango Subscriber Discussions 2 09-03-2011 09:42 PM
Paypal dispute, refund initiated from my bank account? ojsimpson PayPal Talk 8 10-03-2009 04:57 PM


Aspkin Group

All times are GMT -5. The time now is 02:06 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58