Buyer is a scammer and opened a dispute on Paypal - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 05-02-2021
Senior Member
 
Join Date: Jan 2021
Posts: 77
Thanks: 0
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 12%
iTrader: (0)
Default Buyer is a scammer and opened a dispute on Paypal

Such a letter came.
This is a virtual item, no tracking number is provided. There is a chance to win the dispute or not, what should I do?

Your customer has filed a claim. The buyer claims to have not made this purchase. Please help us solve this problem. Log in to the Resolution Center and submit any information that might assist your investigation.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 05-02-2021
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 71,873
Thanks: 5,697
Thanked 8,533 Times in 7,835 Posts
Activity: 100%
Longevity: 81%
iTrader: (7)
Default Re: Buyer is a scammer and opened a dispute on Paypal

Digital sales are a rough market with lot of chargebacks and claims - if you don't have some sort of proof with tracking or VERY strong record of sales...PP is unlikely to help you in the claim - buyer has more power here, sadly.
Reply With Quote
  #3  
Old 05-03-2021
muzzie's Avatar
Senior Member
 
Join Date: Jan 2015
Posts: 2,790
Thanks: 281
Thanked 550 Times in 411 Posts
Activity: 33%
Longevity: 50%
iTrader: (22)
Default Re: Buyer is a scammer and opened a dispute on Paypal

Virtual items are like honey for scammers. No way you can win such a case.
Reply With Quote
  #4  
Old 05-03-2021
SaiJin's Avatar
Super Moderator
 
Join Date: Jul 2008
Posts: 14,261
Thanks: 295
Thanked 2,282 Times in 1,973 Posts
Activity: 59%
Longevity: 90%
iTrader: (2)
Default Re: Buyer is a scammer and opened a dispute on Paypal

Quote:
Originally Posted by Dmitry View Post
Such a letter came.
This is a virtual item, no tracking number is provided. There is a chance to win the dispute or not, what should I do?

Your customer has filed a claim. The buyer claims to have not made this purchase. Please help us solve this problem. Log in to the Resolution Center and submit any information that might assist your investigation.
You better just refund the guy... you selling digital items can get your account killed anyways.
Reply With Quote
  #5  
Old 05-07-2021
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 10,260
Thanks: 1,366
Thanked 933 Times in 881 Posts
Activity: 62%
Longevity: 28%
iTrader: (0)
Default Re: Buyer is a scammer and opened a dispute on Paypal

not making any purchase and not receiving the item are 2 different cases,one is INR and the other is UA.
There is seller protection for UA,all you need to show is that you have shipped by providing a shipping label with tracking number,it does not have to be delivered.
But in your case,you did not ship anything
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
PayPal Dispute Opened From Buyer - RM International Signed Proof? NOVAZSTAR UK eBay & Paypal 13 03-30-2016 01:00 PM
Buyer opened dispute sarah74 Paypal Limited 17 10-06-2015 10:24 PM
another not as described dispute opened by the buyer ItalianoParkour PayPal Talk 5 07-05-2012 09:11 AM
Buyer opened dispute buzzmart eBay Discussion! 12 02-23-2011 04:12 AM
Buyer opened a dispute. laylaylay PayPal Talk 1 02-01-2011 06:19 PM


Aspkin Group

All times are GMT -5. The time now is 11:48 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58